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8745b19 Aug 2, 2018
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@lukejones @robb0wen
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Metro Card UI
The introduction of ‘metro cards’ on rail networks across the world have made travel much easier, but that does not mean purchasing or topping-up the card is simple. For this exercise, redesign the workflow for somebody either buying or topping up a metro card while in a metro station anywhere around the globe. Keep in mind that this is likely a touch interface on a proprietary screen in a metro station.
Luke Jones

The introduction of ‘metro cards’ on rail networks across the world have made travel much easier, but that does not mean purchasing or topping-up the card is simple. For this exercise, redesign the workflow for somebody either buying or topping up a metro card while in a metro station anywhere around the globe. Keep in mind that this is likely a touch interface on a proprietary screen in a metro station.

Further things to consider are:

  • This should be mass-market and usable by people from any background or major language (not just English).
  • Differing contrasts for dimly- or brightly-lit environments.
  • People might be in a rush.

For bonus points, use the design language of a rail network local to you.

Features

The application could include:

  • Multiple languages.
  • Multiple forms of payment.
  • Purchasing a card.
  • Checking remaining credit.

Keep in mind that these are not the only features that might be required, and you should use your initiative to ensure a usable and interesting experience.

Please Prioritize

  • Good usability.
  • Appropriate aesthetics for the demographic, tone, mobile/touch paradigms, etc.
  • Insight into your process, including any sketches, brainstorms, notes, wireframes, and assumptions on the product.