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group subgroup title menu_title menu_node menu_order functional_areas
installation-guide
05_readiness
cron readiness check issues
cron readiness check issues
40
Install
System
Setup

Following are symptoms of cron issues:

  • An error message about the PHP setting $HTTP_RAW_POST_DATA displays even though it's set properly

  • The PHP readiness check doesn't display the PHP version as the following figure shows.

    ![]({{ site.baseurl }}/common/images/upgr-tshoot-no-cron.png)

  • The following error displays in the Magento Admin:

    ![cron isn't running]({{ site.baseurl }}/common/images/compman-cron-not-running.png){:width="550px"}

    To see the error, you might need to click System Messages at the top of the window as follows:

    ![System Messages]({{ site.baseurl }}/common/images/compman_sys-messages.png)

{% include install/trouble/rc_cron.md %}

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