Custom customer attributes don't show in admin unless they're configured to show on frontend

[erikhansen]

Custom customer attributes don't show in admin unless they're configured to show on either "Customer Registration" or "Customer Account Edit" forms. This is incorrect, as a custom customer attribute should always show in the admin customer create/edit forms.

Preconditions

1. Install Magento 2.2.3 Commerce with sample data

Steps to reproduce

1. Create a customer attribute using settings like this:
   
   1. Note: I'm giving steps to reproduce this on Commerce, but this issue also exists for customer attributes created via upgrade scripts on Open Source, thus why I'm creating this issue on Github rather than submitting a support ticket.
2. Go to create a new customer: CUSTOMERS > All Customers > Add New Customer

Expected result

1. The "Test Attribute" attribute should show:
   

Actual result

1. The "Test Attribute" attribute does not show:
   
   1. If you edit the attribute again and select either "Customer Account Edit" or "Customer Registration" from the list, you'll see the attribute.
      

This is a regression in Magento 2.2.x. It's due to this code checking for customer_account_edit and customer_account_create.

[erikhansen]

I needed an immediate workaround for this, so I applied this patch to the magento/module-customer Composer package using cweagans/composer-patches. This is obviously not the correct solution, but it's a sufficient workaround in the short term.

[magento-engcom-team]

Hello @erikhansen. This issue is actual for Commerce Edition only - this functionality is not available in Open Source Edition. So please address it directly to Magento Support. Thank You.

[erikhansen]

@magento-engcom-team This issue is actually also reproducible in Open Source, as I alluded to in my "Steps to reproduce" section. If you look at this Open Source-based article you'll see that when you create custom customer attributes, you have to specify the "Used in forms" value just like when you create it in the admin:

I'm reopening this issue since this issue is affecting Open Source.

[torhoehn]

I'm having the same problem with custom customer attributes.

[duckchip]

same problem here in Magento 2.2.3 Open Source

[intelsteel]

Same issue here. custom attributes are not available in customer account. Please provide us solution

[duckchip]

@magento-engcom-team Can you please reopen this issue as it's reproducible on the community edition?