Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Magento 2.2.1 Error During Install #18071

Closed
modkore opened this issue Sep 16, 2018 · 2 comments
Closed

Magento 2.2.1 Error During Install #18071

modkore opened this issue Sep 16, 2018 · 2 comments
Labels
Event: webjump Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: reject

Comments

@modkore
Copy link

modkore commented Sep 16, 2018

Preconditions

Magento Version is 2.2.1

Steps to reproduce

  1. Create empty database upload demo theme 2.2.1 sql dump
  2. Upload the magento 2.2.1 quickstart to the root of cpanel
  3. Run the magento setup
  4. Error will show up around Installing... 75%

Expected result

Installation is incomplete.
Check the console log for errors before trying again.

Actual result

[ERROR] Exception: Warning: Error while sending QUERY packet. PID=1655958 in /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php on line 228 in /home/abcshopph/public_html/vendor/magento/framework/App/ErrorHandler.php:61
Stack trace:
#0 [internal function]: Magento\Framework\App\ErrorHandler->handler(2, 'Error while sen...', '/home/abcshopph...', 228, Array)
#1 /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php(228): PDOStatement->execute(Array)
#2 /home/abcshopph/public_html/vendor/magento/framework/DB/Statement/Pdo/Mysql.php(93): Zend_Db_Statement_Pdo->_execute(Array)
#3 /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Statement.php(303): Magento\Framework\DB\Statement\Pdo\Mysql->_execute(Array)
#4 /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Adapter/Abstract.php(480): Zend_Db_Statement->execute(Array)
#5 /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SELECT main_ta...', Array) #6 /home/abcshopph/public_html/vendor/magento/framework/DB/Adapter/Pdo/Mysql.php(517): Zend_Db_Adapter_Pdo_Abstract->query('SELECT main_ta...', Array)
#7 /home/abcshopph/public_html/vendor/magento/framework/DB/Adapter/Pdo/Mysql.php(580): Magento\Framework\DB\Adapter\Pdo\Mysql->_query('SELECT `main_ta...', Array)
#8 /home/abcshopph/public_html/vendor/magento/zendframework1/library/Zend/Db/Adapter/Abstract.php(737): Magento\Framework\DB\Adapter\Pdo\Mysql->query(Object(Magento\Framework\DB\Select), Array)
#9 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection/Db/FetchStrategy/Query.php(21): Zend_Db_Adapter_Abstract->fetchAll(Object(Magento\Framework\DB\Select), Array)
#10 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection/AbstractDb.php(774): Magento\Framework\Data\Collection\Db\FetchStrategy\Query->fetchAll(Object(Magento\Framework\DB\Select), Array)
#11 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection/AbstractDb.php(670): Magento\Framework\Data\Collection\AbstractDb->_fetchAll(Object(Magento\Framework\DB\Select))
#12 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection/AbstractDb.php(574): Magento\Framework\Data\Collection\AbstractDb->getData()
#13 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection/AbstractDb.php(559): Magento\Framework\Data\Collection\AbstractDb->loadWithFilter(false, false)
#14 /home/abcshopph/public_html/vendor/magento/framework/Data/Collection.php(298): Magento\Framework\Data\Collection\AbstractDb->load()
#15 /home/abcshopph/public_html/vendor/magento/module-theme/Model/ResourceModel/Theme/Collection.php(141): Magento\Framework\Data\Collection->getFirstItem()
#16 /home/abcshopph/public_html/vendor/magento/module-theme/Model/Theme/Registration.php(146): Magento\Theme\Model\ResourceModel\Theme\Collection->getThemeByFullPath('frontend/Magent...')
#17 /home/abcshopph/public_html/vendor/magento/module-theme/Model/Theme/Registration.php(95): Magento\Theme\Model\Theme\Registration->getThemeFromDb('frontend/Magent...')
#18 /home/abcshopph/public_html/vendor/magento/module-theme/Model/Theme/Registration.php(73): Magento\Theme\Model\Theme\Registration->_registerThemeRecursively(Object(Magento\Theme\Model\Theme\Data))
#19 /home/abcshopph/public_html/vendor/magento/module-theme/Setup/RecurringData.php(41): Magento\Theme\Model\Theme\Registration->register()
#20 /home/abcshopph/public_html/setup/src/Magento/Setup/Model/Installer.php(895): Magento\Theme\Setup\RecurringData->install(Object(Magento\Setup\Module\DataSetup), Object(Magento\Setup\Model\ModuleContext))
#21 /home/abcshopph/public_html/setup/src/Magento/Setup/Model/Installer.php(791): Magento\Setup\Model\Installer->handleDBSchemaData(Object(Magento\Setup\Module\DataSetup), 'data')
#22 [internal function]: Magento\Setup\Model\Installer->installDataFixtures()
#23 /home/abcshopph/public_html/setup/src/Magento/Setup/Model/Installer.php(342): call_user_func_array(Array, Array)
#24 /home/abcshopph/public_html/setup/src/Magento/Setup/Controller/Install.php(109): Magento\Setup\Model\Installer->install(Array)
#25 /home/abcshopph/public_html/vendor/zendframework/zend-mvc/src/Controller/AbstractActionController.php(82): Magento\Setup\Controller\Install->startAction()
#26 [internal function]: Zend\Mvc\Controller\AbstractActionController->onDispatch(Object(Zend\Mvc\MvcEvent))
#27 /home/abcshopph/public_html/vendor/zendframework/zend-eventmanager/src/EventManager.php(490): call_user_func(Array, Object(Zend\Mvc\MvcEvent))
#28 /home/abcshopph/public_html/vendor/zendframework/zend-eventmanager/src/EventManager.php(214): Zend\EventManager\EventManager->triggerListeners('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#29 /home/abcshopph/public_html/vendor/zendframework/zend-mvc/src/Controller/AbstractController.php(118): Zend\EventManager\EventManager->trigger('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#30 /home/abcshopph/public_html/vendor/zendframework/zend-mvc/src/DispatchListener.php(93): Zend\Mvc\Controller\AbstractController->dispatch(Object(Zend\Http\PhpEnvironment\Request), Object(Zend\Http\PhpEnvironment\Response))
#31 [internal function]: Zend\Mvc\DispatchListener->onDispatch(Object(Zend\Mvc\MvcEvent))
#32 /home/abcshopph/public_html/vendor/zendframework/zend-eventmanager/src/EventManager.php(490): call_user_func(Array, Object(Zend\Mvc\MvcEvent))
#33 /home/abcshopph/public_html/vendor/zendframework/zend-eventmanager/src/EventManager.php(214): Zend\EventManager\EventManager->triggerListeners('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#34 /home/abcshopph/public_html/vendor/zendframework/zend-mvc/src/Application.php(314): Zend\EventManager\EventManager->trigger('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#35 /home/abcshopph/public_html/setup/index.php(35): Zend\Mvc\Application->run()
#36 {main}
@magento-engcom-team
Copy link
Contributor

Hi @modkore. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@modkore do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Sep 16, 2018
@marcelo-monteiro
Copy link

marcelo-monteiro commented Sep 16, 2018 •
edited

@modkore this is not a bug, this an environment issue. You can have support to install this magento version at slack channel (faster communication):
to sign-up at channel slack: tinyurl.com/engcom-signup
https://magentocommeng.slack.com/messages/C4YS78WE6
Or check in the forum, maybe someone already faced this issue, also you can ask for help there:
https://community.magento.com/

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Event: webjump Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: reject
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
3 participants
@marcelo-monteiro @magento-engcom-team @modkore