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safari ad blocker checkout doesn't load - GA enabled #21326

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asim-vax opened this issue Feb 19, 2019 · 14 comments
Open

safari ad blocker checkout doesn't load - GA enabled #21326

asim-vax opened this issue Feb 19, 2019 · 14 comments
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Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: ready for dev Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release

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@asim-vax
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asim-vax commented Feb 19, 2019

Preconditions (*)

  1. php7.0-7.2
  2. mysql
  3. magento 2.2.6 & magento 2.3

Steps to reproduce (*)

  1. vanilla install
  2. create test product
  3. enable GA in stores -> config -> sales -> Google API
  4. use safari
  5. add test product to basket
  6. enable ublock origin, visit checkout
  7. infinite loader
  8. disable ublock origin, reload page
  9. checkout works

This was fixed for majority of browsers in #12428

Expected result (*)

  1. add product to basket
  2. checkout loads

Actual result (*)

  1. add product to basket
  2. infinite loader, checkout never finishes loading
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Feb 19, 2019
@magento-engcom-team
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Hi @asim-vax. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@asim-vax do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@asim-vax
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@magento-engcom-team give me 2.3-develop instance

@magento-engcom-team
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Hi @asim-vax. Thank you for your request. I'm working on Magento 2.3-develop instance for you

@magento-engcom-team
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Hi @asim-vax, here is your Magento instance.
Admin access: https://i-21326-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

@ghost ghost self-assigned this Feb 19, 2019
@magento-engcom-team
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Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • Next steps are available in case you are a member of Community Maintainers.

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@asim-vax asim-vax changed the title safari ad blocker checkout doesn't load safari ad blocker checkout doesn't load - GA enabled Feb 19, 2019
@asim-vax
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asim-vax commented Feb 19, 2019

I can confirm i can reproduce this issue on the 2.3 vanilla instance generated

@ghost ghost added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Component: Checkout labels Feb 19, 2019
@asim-vax
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Also, as a sidenote - your SSL cert is invalid, meaning some browsers reject it

@asim-vax
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@engcom-backlog-nazar have you been able to replicate this? As it should be fairly easy to replicate

@ghost
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ghost commented Feb 22, 2019

@asim-vax yes this is very easy to replicate on macbook :) but i'm not have an safari browser

@ghost
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ghost commented Feb 22, 2019

@asim-vax maybe on next 2 days i will be able to recheck on safari.

@asim-vax
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asim-vax commented Mar 8, 2019

@engcom-backlog-nazar has there been any update?

@ghost ghost added Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Mar 12, 2019
@magento-engcom-team
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Confirmed by @engcom-backlog-nazar
Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-98686, MAGETWO-98687 were created

Issue Available: @engcom-backlog-nazar, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Mar 14, 2019
@snoroozi
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Has this been fixed yet? Some customers with outdated Macs are unable to checkout for us as well. Infinite loader. Also I'm running 2.3.0

@ghost ghost removed this from Ready for Dev in Community Backlog Oct 20, 2020
@ghost ghost removed this from Ready for Development in Low Priority Backlog Oct 20, 2020
@ghost ghost removed Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development labels Oct 20, 2020
@sdzhepa sdzhepa added the Priority: P2 A defect with this priority could have functionality issues which are not to expectations. label Nov 6, 2020
@m2-community-project m2-community-project bot added this to Ready for Development in High Priority Backlog Nov 6, 2020
@scns
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scns commented Oct 26, 2021

Is there an update? Still an issue 2.3.7 with uBlock.

image
image

When disabling uBlock issue is not there.

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Labels
Area: Cart & Checkout Component: Checkout Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: ready for dev Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release
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