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Custom Options not working after editing product #2989

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zamboni084 opened this issue Jan 13, 2016 · 13 comments
Closed

Custom Options not working after editing product #2989

zamboni084 opened this issue Jan 13, 2016 · 13 comments
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bug report Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@zamboni084
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Custom Options not working after editing product.
I had to remove some Custom Options witch are colors, so i removed two of the colors and saved and closed. Then I realized i mist one, went back to edit and just the two buttons load no options and they do nothing.
custom options
custom options bad

Thank you

@zamboni084
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I exported the products and notice that the products that i edited the custom options on the custom_options column are now incomplete.

Before:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_BK,option_title=Black|name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_YL,option_title=Yelow|

After:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=,option_title=

@katmoon
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katmoon commented Jan 18, 2016

Are there any errors in the browser console?

@zamboni084
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No errors.

@kandy
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kandy commented Jan 27, 2016

@zamboni084, Could you please tell us which version do you use, from composer or from git?

@zamboni084
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Nexcess.net installed it for me.

@kandy
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kandy commented Feb 4, 2016

We have created ticket MAGETWO-48760 to fix issue.

@kandy kandy added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Feb 4, 2016
@katmoon katmoon mentioned this issue Feb 8, 2016
@mslabko
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mslabko commented Mar 9, 2016

Hello @zamboni084 ,
Issue will be fixed in one of next patch release.

@giafrata
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Any news about this issue?

@KrystynaKabannyk
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Hello @zamboni084, the reported issue has been fixed in 2.0.5 patch release that's why I'm closing it. Thanks for your help! If you have additional questions or information feel free to create another issue!

@santhakumarvenkattappan
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santhakumarvenkattappan commented Oct 17, 2016

Hi,

I have the same problem in may magento site existing product custom options I can't edit or add but new product I can add new custom options
Note: no errors are shown they show Product has been saved

please how to find the issue

thanks,
santha

@cizgidekiadam
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Same in 2.1.2

Add custom option via rest api, refresh caches.
When entered edit page in backend, error message shown.

Custom options with price type "percent" is not available for configurable product.

Implementation:

$option["option"]=[
                "product_sku"=>{PRODUCTSKU},
                "title"=>"Custom Option",
                "type"=>"checkbox",
                "sort_order"=>0,
                "is_require"=> false,
                "price"=>0,
                "price_type"=>"fixed",
                "sku"=>{OPTIONSKU},
                "values"=>[
                    [
                    "title"=>"Option 1",
                    "sort_order"=>0,
                    "price"=>0,
                    "price_type"=>"fixed",
                    "sku"=>{VALUESKU},
                    ],
                    [
                        "title"=>"Option 2",
                        "sort_order"=>0,
                        "price"=>0,
                        "price_type"=>"fixed",
                        "sku"=>{VALUESKU},
                    ]
                ]
            ];
        }
        postRest('product/options',$option);

@pbaum83
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pbaum83 commented Feb 22, 2018

Hello,

I've been trying to track down this problem and this is labeled fixed, but has a fix been released already or is it still pending until 2.3? As of right now on 2.2.2 I'm still experiencing this issue.

We have a large number of configurable SKUs and are migrating from 1.x currently and this is a very important feature for our product managers.

@simonmaass
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I am having the same problem in magento 2.2.5

magento-engcom-team pushed a commit that referenced this issue Aug 7, 2018
[tango] MAGETWO-93145: Bundle summary is not sorted by Bundle Item Position but by `option_id`
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bug report Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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