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Custom Options not working after editing product #2989

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zamboni084 opened this Issue Jan 13, 2016 · 13 comments

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@zamboni084

zamboni084 commented Jan 13, 2016

Custom Options not working after editing product.
I had to remove some Custom Options witch are colors, so i removed two of the colors and saved and closed. Then I realized i mist one, went back to edit and just the two buttons load no options and they do nothing.
custom options
custom options bad

Thank you

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zamboni084 Jan 13, 2016

I exported the products and notice that the products that i edited the custom options on the custom_options column are now incomplete.

Before:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_BK,option_title=Black|name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_YL,option_title=Yelow|

After:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=,option_title=

zamboni084 commented Jan 13, 2016

I exported the products and notice that the products that i edited the custom options on the custom_options column are now incomplete.

Before:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_BK,option_title=Black|name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=_YL,option_title=Yelow|

After:
name=Color,type=checkbox,required=1,price=,price_type=fixed,sku=,option_title=

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katmoon Jan 18, 2016

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Are there any errors in the browser console?

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katmoon commented Jan 18, 2016

Are there any errors in the browser console?

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zamboni084 commented Jan 18, 2016

No errors.

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kandy Jan 27, 2016

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@zamboni084, Could you please tell us which version do you use, from composer or from git?

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kandy commented Jan 27, 2016

@zamboni084, Could you please tell us which version do you use, from composer or from git?

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zamboni084 Jan 28, 2016

Nexcess.net installed it for me.

zamboni084 commented Jan 28, 2016

Nexcess.net installed it for me.

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kandy Feb 4, 2016

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We have created ticket MAGETWO-48760 to fix issue.

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kandy commented Feb 4, 2016

We have created ticket MAGETWO-48760 to fix issue.

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mslabko Mar 9, 2016

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Hello @zamboni084 ,
Issue will be fixed in one of next patch release.

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mslabko commented Mar 9, 2016

Hello @zamboni084 ,
Issue will be fixed in one of next patch release.

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giafrata Apr 21, 2016

Any news about this issue?

giafrata commented Apr 21, 2016

Any news about this issue?

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KrystynaKabannyk Apr 29, 2016

Hello @zamboni084, the reported issue has been fixed in 2.0.5 patch release that's why I'm closing it. Thanks for your help! If you have additional questions or information feel free to create another issue!

KrystynaKabannyk commented Apr 29, 2016

Hello @zamboni084, the reported issue has been fixed in 2.0.5 patch release that's why I'm closing it. Thanks for your help! If you have additional questions or information feel free to create another issue!

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santhakumarvenkattappan Oct 17, 2016

Hi,

I have the same problem in may magento site existing product custom options I can't edit or add but new product I can add new custom options
Note: no errors are shown they show Product has been saved

please how to find the issue

thanks,
santha

santhakumarvenkattappan commented Oct 17, 2016

Hi,

I have the same problem in may magento site existing product custom options I can't edit or add but new product I can add new custom options
Note: no errors are shown they show Product has been saved

please how to find the issue

thanks,
santha

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rbostan Feb 18, 2017

Same in 2.1.2

Add custom option via rest api, refresh caches.
When entered edit page in backend, error message shown.

Custom options with price type "percent" is not available for configurable product.

Implementation:

$option["option"]=[
                "product_sku"=>{PRODUCTSKU},
                "title"=>"Custom Option",
                "type"=>"checkbox",
                "sort_order"=>0,
                "is_require"=> false,
                "price"=>0,
                "price_type"=>"fixed",
                "sku"=>{OPTIONSKU},
                "values"=>[
                    [
                    "title"=>"Option 1",
                    "sort_order"=>0,
                    "price"=>0,
                    "price_type"=>"fixed",
                    "sku"=>{VALUESKU},
                    ],
                    [
                        "title"=>"Option 2",
                        "sort_order"=>0,
                        "price"=>0,
                        "price_type"=>"fixed",
                        "sku"=>{VALUESKU},
                    ]
                ]
            ];
        }
        postRest('product/options',$option);

rbostan commented Feb 18, 2017

Same in 2.1.2

Add custom option via rest api, refresh caches.
When entered edit page in backend, error message shown.

Custom options with price type "percent" is not available for configurable product.

Implementation:

$option["option"]=[
                "product_sku"=>{PRODUCTSKU},
                "title"=>"Custom Option",
                "type"=>"checkbox",
                "sort_order"=>0,
                "is_require"=> false,
                "price"=>0,
                "price_type"=>"fixed",
                "sku"=>{OPTIONSKU},
                "values"=>[
                    [
                    "title"=>"Option 1",
                    "sort_order"=>0,
                    "price"=>0,
                    "price_type"=>"fixed",
                    "sku"=>{VALUESKU},
                    ],
                    [
                        "title"=>"Option 2",
                        "sort_order"=>0,
                        "price"=>0,
                        "price_type"=>"fixed",
                        "sku"=>{VALUESKU},
                    ]
                ]
            ];
        }
        postRest('product/options',$option);
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pbaum83 Feb 22, 2018

Hello,

I've been trying to track down this problem and this is labeled fixed, but has a fix been released already or is it still pending until 2.3? As of right now on 2.2.2 I'm still experiencing this issue.

We have a large number of configurable SKUs and are migrating from 1.x currently and this is a very important feature for our product managers.

pbaum83 commented Feb 22, 2018

Hello,

I've been trying to track down this problem and this is labeled fixed, but has a fix been released already or is it still pending until 2.3? As of right now on 2.2.2 I'm still experiencing this issue.

We have a large number of configurable SKUs and are migrating from 1.x currently and this is a very important feature for our product managers.

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simonmaass Aug 1, 2018

I am having the same problem in magento 2.2.5

simonmaass commented Aug 1, 2018

I am having the same problem in magento 2.2.5

magento-engcom-team pushed a commit that referenced this issue Aug 7, 2018

Merge pull request #2989 from magento-tango/MAGETWO-93145
[tango] MAGETWO-93145: Bundle summary is not sorted by Bundle Item Position but by `option_id`
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