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Braintree Settlement Report show error #33119

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1 of 5 tasks
anhnhan1997 opened this issue Jun 2, 2021 · 8 comments
Closed
1 of 5 tasks

Braintree Settlement Report show error #33119

anhnhan1997 opened this issue Jun 2, 2021 · 8 comments
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Component: Reports Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Progress: done Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@anhnhan1997
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anhnhan1997 commented Jun 2, 2021

Preconditions (*)

  1. Error when go to the "Braintree Settlement Report"

Steps to reproduce (*)

  1. Go to the Admin -> Report -> Sales - > Braintree Settlement
    2222

  2. Click on the Braintree Settlement -> the grid will show this error
    image

Expected result (*)

  1. In Magento 2.4.2 p1
  2. I expected the grid will show without error

Actual result (*)

  1. The grid show error : "Call to undefined method "PayPal\Braintree\Model\Report\TransactionsCollection\Interceptor::getSelect() image

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Jun 2, 2021

Hi @anhnhan1997. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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m2-assistant bot commented Jun 2, 2021

Hi @engcom-Alfa. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

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    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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@salman231
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Facing this issue in Magento EE 2.4.2 also. Hoping to get this fix from Magento asap.

@engcom-Delta
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Hi @anhnhan1997,

Issue has been verified and found that it is reproducible .Hence added the label 'Issue confirmed'.
Steps followed:
Installing Braintree module from command line:

  1. Ensure you the Magento MarketPlace repository listed in your composer.json file (typically https://repo.magento.com)
  2. Update composer to require the "gene/module-braintree" package with the command: $ composer require gene/module-Braintree ^3.0.6
  3. To enable the module, run the command: $ bin/magento module:enable Magento_Braintree
  4. Then run setup:upgrade to install the necessary updates, with the command: $ bin/magento setup:upgrade
  5. If a production environment - re deploy the static content and run the di compiler
  6. Restart servers and reindex. Re login to application
    ( Link - https://marketplace.magento.com/media/catalog/product/paypal-module-braintree-4-0-7-ce/installation_guides.pdf )
  7. Click on Reports--> Select Braintree
  8. Observe that displayed error.

Please refer the attached snapshot for reference.
braintree

@engcom-Delta engcom-Delta added Component: Reports Reported on 2.4.x Indicates original Magento version for the Issue report. and removed Issue: ready for confirmation labels Jun 25, 2021
@engcom-Delta engcom-Delta added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: ready for confirmation labels Jun 25, 2021
@magento-engcom-team
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@engcom-Delta Thank you for verifying the issue.

Unfortunately, not enough information was provided to acknowledge ticket. Please consider adding the following:

  • Add "Reproduced on " label(s) to this ticket based on verification result

Once all required information is added, please add label "Issue: Confirmed" again.
Thanks!

@magento-engcom-team magento-engcom-team removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Jun 25, 2021
@m2-community-project m2-community-project bot added the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Jun 25, 2021
@magento-engcom-team
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@m2-community-project[bot] Thank you for verifying the issue.

Unfortunately, not enough information was provided to acknowledge ticket. Please consider adding the following:

  • Add "Reproduced on " label(s) to this ticket based on verification result

Once all required information is added, please add label "Issue: Confirmed" again.
Thanks!

@magento-engcom-team magento-engcom-team removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Jun 25, 2021
@engcom-Delta engcom-Delta added Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Jun 25, 2021
@magento-engcom-team
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✅ Confirmed by @engcom-Delta
Thank you for verifying the issue. Based on the provided information internal tickets MC-42732 were created

Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@gabrieldagama
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Closing this one as a duplicate of #32292.

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Component: Reports Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Progress: done Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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