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Unable to create shipping label from backend #3899

Pakkapao opened this issue Mar 26, 2016 · 4 comments


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commented Mar 26, 2016

There is no 'Create Shipping Label' checkbox while submitting shipping information.

Steps to reproduce

  1. Configure store information
  2. Configure shipping method
  3. Create an order from front-end
  4. Submit shipping information from backend

Expected result

  1. 'Create Shipping Label' checkbox should be available

Actual result

  1. No checkbox



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commented Jun 8, 2016

Hi @Pakkapao ,
shipping label is not allowed for offline shipping methods. Flat Rate is offline shipping method.
Shipping labels feature is implemented for the following shipping carriers: UPS, USPS, FedEx, DHL.
Issue is closed as not a bug.

@NadiyaS NadiyaS closed this Jun 8, 2016


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commented Sep 8, 2016

I have the same issue and I feel it is a bug. I'm using Australia Post as my carrier and I need to print shipping labels and packing slips, so I feel there should be an option to do so?!


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commented Nov 25, 2017

Same here, working for a client who is shipping carrier not able to print shipping labels


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commented Dec 17, 2017

I have a client who uses fixed table rates to calculate shipping prices on his website. Behind the scenes, he ships all of his orders through USPS. He would like to create USPS shipping labels for his orders, even though the order's shipping was calculated with table rates.

Ideally, Magento would allow store owners to create their own shipping labels regardless of which vendor the customer selected.

magento-team pushed a commit that referenced this issue Jun 25, 2019
Merge pull request #3899 from magento-tsg/2.1.18-develop-pr66
[TSG] Backporting for 2.1 (pr66) (2.1.18-develop)
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