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Contact and Support

Feature Requests

To discuss new ideas and features, visit the feature discussion forum.

General Help

Browse our documentation and forums.

Mail Not Received

Read about mail not received on the :ref:`faq-messages-not-received`.

Paying Customers - Email and API Support

For service setup issues, billing questions, sales contact support@team.mailsac.com.

Indicate your account username and the email address (if different from the email you are sending from).

For API support we encourage you to post to the Developers and API forum so your solution can be shared with other developers.

Support Hours

We answer support requests during business hours, USA West Coast Pacific Time (PDT/PST)