Blank/White Screen on Startup

[27136773]

Import: https://sourceforge.net/p/hakuneko/tickets/99/

Whats your operating system? Lubuntu 18.04 Bionic Beaver
Which desktop client version are you using (e.g. 0.3.1)? 0.4
What is the rev. number (e.g. 0c3bac, shown at the top right of HakuNeko's settings menu)? I cannot access the app at all
What is shown in the error log after the problem occurs (press F12 key and select the console tab)? Pressing the F12 key does nothing.

I installed version 0.3.1 of the app to see if it worked, and it did load and I could access some websites, whereas 0.4 stays on a blank screen.

See also:
https://sourceforge.net/p/hakuneko/discussion/support/thread/0606252a/
https://sourceforge.net/p/hakuneko/discussion/support/thread/b32f3b0c55/
https://sourceforge.net/p/hakuneko/discussion/support/thread/c8910153eb/

[ugaugabuga]

Exact same issue here except I am on Windows 7 x64

[27136773]

Exact same issue here except I am on Windows 7 x64

Could you start HakuNeko from console and post the output?

[ugaugabuga]

Could you start HakuNeko from console and post the output?

Hakuneko takes 5-6 seconds to show things on every start; it took longer on first boot after installation. Everything works as expected. Sorry for posting without giving much time testing things.

[27136773]

After some deep investigation of the client it was noticed, that during the update the entries from the ZIP archive are extracted asynchronous.
That means, a directory entry from the ZIP is created at the same time as a file entry is extracted from the ZIP and written into the directory.
It may happen that the directory is not created in time before the file is extracted, which leads to an error.

It cannot be proved that this is the reason for the white screen, but it is definitely a bug which will be addressed in the next milestone Desktop Client 5.

As a current workaround just keep restarting HakuNeko until it was successfully updated.

[27136773]

New desktop client v5.0.8 has been released last week.
If there are no new reports about HakuNeko getting stucked during loading until October 1st, this issue will be closed.

[ugaugabuga]

In my case it's loading much faster now.

[27136773]

Loading time depends on the updating process

• bad server connection => slow start
• installing update => slow start

So basically when the connection is good and no update needs to be installed it will start fast

[ugaugabuga]

I've upgraded my connection so that's why it's loading faster. Thanks for letting me know.

[27136773]

New desktop client v5.0.8 has been released last week.
If there are no new reports about HakuNeko getting stucked during loading until October 1st, this issue will be closed.

There are still complaints from some users that it gets stuck on startup, further details are unknown

[27136773]

Today it was reproducible with the following error: