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Caja becomes unresponsive and locks up #380
Comments
c29
changed the title from
Bug: Caja Freezes Sporadically
to
Bug: Caja Unresponsive/Freezes/Locks up Updated 2/12/2015
Feb 12, 2015
c29
changed the title from
Bug: Caja Unresponsive/Freezes/Locks up Updated 2/12/2015
to
Bug: Caja Unresponsive/Freezes/Locks up Updated 2/22/2015
Feb 22, 2015
c29
changed the title from
Bug: Caja Unresponsive/Freezes/Locks up Updated 2/22/2015
to
Updated Bug February 04 2016 - Caja Unresponsive Freezes Locks up
Feb 5, 2016
c29
commented
Feb 5, 2016
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Updated February 04 2016 |
Martina-Neumayer
commented
Mar 15, 2016
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Yes, confirmed. Affects my system also. (Mint 17.3 Mate x64) Temporary workaround with turning off the audio file preview dosen't work anymore. Dear Developers.. |
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@monsta Is this specifically a Linux Mint issue? |
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Not sure. I heard of this issue a couple of years ago, thought it was fixed already. Looks like it's not so. |
Martina-Neumayer
commented
Mar 15, 2016
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@flexiondotorg I don't know.. I don't have other distro installed to check this. |
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@e-m-c-e: I'm not sure it might be the cause... but which kernel do you run? 3.16, 3.19, 4.2, some other one (i.e. not from Ubuntu 14.04 repos)? Try moving to an older or a newer one. You can install additional kernels via mintUpdate's menu. Also it might be worth to check your hard disk's status (SMART data). You can do it via gnome-disks or gsmartcontrol. |
Martina-Neumayer
commented
Mar 15, 2016
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@monsta Actually I am using 4.3.0-040300-generic x86_64 kernel. I tried on some oldest (those from standard mint repos, installed trough synaptic) without any changes. |
Martina-Neumayer
commented
Mar 15, 2016
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Weird. |
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Here's an experiment: try packing or extracting some large files via Engrampa. See if it will slow down or freeze as well. |
Martina-Neumayer
commented
Mar 15, 2016
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@monsta ok, I do that when I go tomorrow to work. I am at home now. I don't have remote access to this machine |
Martina-Neumayer
commented
Mar 16, 2016
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@monsta Ok.. done.. packing and extracting large files in Engrampa don't freeze or slow down Caja and my machine. And one more thing what I saw today.. |
Martina-Neumayer
commented
Mar 22, 2016
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Issue also mentioned here: |
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Weird... |
Martina-Neumayer
commented
Mar 22, 2016
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@monsta Yes, trough CLI or MC, Gnome Commander etc.. works ok. Only trough Caja native copying/moving not. But when Caja already is in those "freezing state", then CLI, MC etc.. are also very slooooow and fast unresponsive. |
Martina-Neumayer
commented
Mar 22, 2016
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@monsta I think I now why this happens.. Correct me please if I am wrong.. ulimit -a And this entry: "open files (-n) 1024" Update: Now the question is: why Caja can not close those opened files? |
Martina-Neumayer
commented
Apr 6, 2016
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Update: |
colibris79
commented
May 10, 2016
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Happened a couple of times to me as well. |
Martina-Neumayer
commented
May 10, 2016
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Sadly.. Still no fix for this issue. |
for-the-repose
commented
Jun 28, 2016
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Have the same bug on Gentoo with mate-1.10, got errors like this
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Martina-Neumayer
commented
Jun 29, 2016
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I am now on Mint 18 Mate (beta) and seems that this issue is fixed in it. I don't expect any freezings or hangs anymore. |
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Might be some issue in gvfs that was fixed in Ubuntu 16.04 which is the base of Mint 18. |
gentooboontoo
commented
Oct 26, 2016
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Caja regularly freezes on a workstation. The workstation is installed with LMDE 2 Betsy. Caja version is 1.14.2. Here is information I can provide (I could provide more if requested)
I have installed debug symbols to get the current stacktrace of the stuck process.
Process seems to be stuck from here: https://github.com/mate-desktop/caja/blob/v1.14.2/libcaja-private/caja-directory-async.c#L622 Caja seems to freeze when the user is browsing remote shares with plenty of images. I reproduced the behavior once by going backward while the thumbnails were being generated. |
flexiondotorg
added
the
confirmed
label
Jan 17, 2017
flexiondotorg
changed the title from
Updated Bug February 04 2016 - Caja Unresponsive Freezes Locks up
to
Caja becomes unresponsive and locks up
Jan 17, 2017
Ntemis
commented
Feb 5, 2017
•
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I confirm the issue, even a #killall caja doesn't work! very annoying bug, i was trying to unmount an sshfs mount and things went haywire, if this is not fixed am switching to cinammon sorry guys |
Martina-Neumayer
commented
Feb 6, 2017
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I can confirm this issue even in the new Mint 18.1 version. |
colibris79
commented
Feb 6, 2017
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In my case working fine under Mint 18 and 18.1 after a couple of months |
Ntemis
commented
Feb 7, 2017
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Ok just died on me again i had 1.16 on ubuntu mate even downgraded to 1.14 but still issue is there --- Hash table keys for warning below: (caja:10880): Eel-WARNING **: "unique eel_ref_str" hash table still has 3 elements at quit time (keys above) (caja:10880): Eel-WARNING **: "caja-directory.c: directories" hash table still has 1 element at quit time |
HacKurx
commented
Feb 16, 2017
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I encounter the same problems by browsing through a remote directory : I can browse the folder and then sometimes this bug. dmesg cat ~/.xsession-errors pstree -p 6676 sudo strace -p 6676 kill -s SIGUSR1 $(pgrep caja) with sudo strace -p 6676 gsettings list-recursively org.mate.caja I can reproduce this bug without any problems. Best regards, Loic |
HacKurx
referenced this issue
Feb 16, 2017
Closed
Caja became unresponsive while copying files from LAN #337
alcarola
commented
Mar 22, 2017
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For me Caja locks up every now and then when I'm doing nothing apart from opening folders with PDF files, no big files, and they are all locally on my computer. Often Caja unfreezes when I close the PDF again, but sometimes not. When I do a killall -9 caja in the terminal, Caja restarts and works fine for a little while. I use Ubuntu Mate 14.04 (installed as a standard Ubuntu desktop with the Mate desktop packages installed much later) with Caja version 1.8.2. If I get some (not too involving) troubleshooting instructions, then I can try to add more specifics to the report. |
Martina-Neumayer
commented
Mar 22, 2017
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Yeap.. It is happened again. I am on Mint Mate 18.1 now and Caja hangs again by copying some files and/or folders. No matter how much files are. |
ArchI3Chris
commented
Mar 24, 2017
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I'm using Arch and I have the same problem. For the past few days caja locks up again and again upon file and folder selection. Just clicking on a folder is enough to freeze the whole operating system for some minutes. Same happens when I select a number of files at the same time. Using I3 and Caja 1.18.0. Also, among other occasional problems: did anyone ever notice, Caja is taking up more and more RAM while transfering files, resulting in big transfers to crash, if RAM is limited? I've had that and watched it a bunch of times on my Raspberry or Banana Pi! |
Ntemis
commented
Mar 24, 2017
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Is anyone listening? This bug is alive for so many versions now that has
become unacceptable. If you can't fix start using a different file manager
for mate.
Στις 24 Μαρ 2017 14:16, ο χρήστης "ArchI3Chris" <notifications@github.com>
έγραψε:
…
|
ArchI3Chris
commented
Mar 24, 2017
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how do i quote this thing (I'm new here). dear Ntemis: there are reasons why i'm using caja, not some other file manager. i've tried other, none of which provides the options and features i want and need. it's really interesting, how fast people tell others to just switch applications. are you switching all your applications every day, just because after days, months, years of use, a bug comes along? do you think it makes sense to use a different browser for every single website you visit, just because the main stream browser most people are using does not display the website correctly? are you considering it ok, that a file manager, which actually provides great features and has been working long term, now freezes every time i not open but just click on a folder? since you throw hints like these: if nobody considers this problem to be ok, who's gonna use caja, if you tell everybody to use something else? what is it good for anyway? why are people developing it, if it doesn't work. if it doesn't get even the most BASIC stuff done correctly? can you explain that to me? seriously. before you throw around answers like this, think about the implication. because you are not helping. you are just justifiying errors for the bad cause! a computer is supposed to SUPPORT the work i do, not prevent me from doing it. and replacing all my applications every few days is not working. it's solving problems other people create. why is software that doesn't work released? 3 days ago my caja was working fine. now it's not. so, thanks for your comment. next time, instead of reporting a problem i'm having, i just switch to another operating system with other software and you just go down the drain and don't know why. is that what you are trying to achieve? because that's what you make me do with comments like this. i don't understand people like you. do you seriously think, i've never tried other software, if i have trouble with one? do you really think, there is just ONE user out there, who can't think of the idea of using other software instead of the one that's not working? so, thanks for wasting everybody's time, instead of doing something useful. |
Ntemis
commented
Mar 24, 2017
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I wasn't referring to you man. I just comment from gmail and it auto quoted your post. I was talking to the developers of mate. |
Martina-Neumayer
commented
Mar 24, 2017
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@ArchI3Chris For quoting someone just type a "@" character and start typing the name of the quoted person ;) |
Martina-Neumayer
commented
Mar 24, 2017
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@Ntemis.. |
ArchI3Chris
commented
Mar 24, 2017
•
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thanks for the hint on auto quoting. you quoted my post. also, if you tell people to switch the file manager, you are not talking to developers. you are talking to users. just think about it. no harm done. but seriously: "switch software" is the first comment you get everywhere and it's not helping anybody ever. i like caja and support it. i don't want other software. i want caja to live on and work properly. @Martina-Neumayer: thanks for the hint. i'm not that new. he got the message anyway. in regards to reappearing, i can't really comment on that. i've been using caja for approx. 1,5 years now and it did work without (major) trouble until a few days ago. although for quite a while i've been using the same version, before i started using Arch. freezing is a first for me. i didn't take a closer look though. i know, restarting both, caja and the whole device doesn't change the problem. i was thinking about removing the settings folder, but didn't try in so far. i actually NEVER sudo OR gksu caja. so, that's definitely not what caused the problem. also, if that's the cause, what's the solution? |
Martina-Neumayer
commented
Mar 24, 2017
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@ArchI3Chris You're welcome ;) |
Martina-Neumayer
commented
Mar 24, 2017
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@ArchI3Chris I'm a woman ;) |
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I've seen this in Caja, Nemo, and Nautilus as long as I can remember and no idea how to fix it. I certainly have not seen this kill the use of Nautilus based file managers. I've ALWAYS been able to get out of it by restarting Caja though. |
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At least if this is a bug only invoked when thumbnails are used we know where to start. Years ago, UbuntuStudio had an issue where a very large .SVG icon file for mp3 audio files(all the audio mimetypes had these) gave Pentium 4 class machines a great deal of difficulty not only with Nautilus but also the GTK file open/save dialogs whenever a folder had a lot of mp3's in it. I have to scale down the mp3 icon .sgv image to fix that, way back in early 2008. |
Martina-Neumayer
commented
Mar 25, 2017
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@lukefromdc not only.. By me this happend just right after the system was installed, without any "media" files in directories. |
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This issue (unlike that P4/UbuntuStudio icon theme issue from 2008) has never been limited to audio files in my systems, even enough debian packages can do it. It is generally triggered by selecting a large number of files to copy or move and can be avoided by copying/moving the entire directory instead |
Martina-Neumayer
commented
Mar 26, 2017
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@lukefromdc.. By my Mint is that same. No matter what type of files I select, caja can freeze. Or in the copying/moving process. Now is even worse, because it freezes by copying just a few files.. 3 or 10 for example. Not only by 500 like was in the previous case. |
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On my machines it still takes a lot of files-or an unresponsive disk-to lock up Caja. I have one machine where the backplanes the hard drives (3-disk RAID 0) plug into have gotten iffy, and a Caja lockup usually means a disk dropped off the SATA controller, usually but not always coming back up without having to slide it out and back. Other than those hardware issues I really don't see much of this bug unless I am trying to move a very large number of files individually. Check another machine if possible to rule hardware issues out. Beyond that, different kernels, different libraries, and different hardware responsiveness could all cause this to me a minor issue on some systems and worse on others. As for debugging the problem itself, at this time that is beyond my skills but hopefully not that of others here. |
Martina-Neumayer
referenced this issue
Jun 3, 2017
Open
Unmounting and notification about unmounting #491
Martina-Neumayer
commented
Jun 19, 2017
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Update: This bug is present even in the Mint 18.2 beta version (fresh and clean installed). |
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If this issue is present on Mint 18.2, or any other distro, with a fresh install please describe the exact steps to reproduce the issue. Without a clear description of what actions result in the issue we are unable to investigate what the cause might be. |
Martina-Neumayer
commented
Jun 20, 2017
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@flexiondotorg Hmm.. The steps to reproduce it are nothing fancy.
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You have a step that says "try to copy/move some files". What files? On a clean install you have none. Are these arbitrary files or something specific? Thanks for the feedback, we need to get something specific we can reliably reproduce this issue |
Martina-Neumayer
commented
Jun 20, 2017
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@flexiondotorg They are some pics (system wallpapers), sounds, or fonts, icons, theme files, or txt/conf files etc. No matter what type of files You choose it happens. Even by the random choose - some "mixed sort" of files. You can also download some random files from the internet and try with them. |
Ntemis
commented
Jun 20, 2017
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For me your issue looks like a hw issue, memory is checked with memtest?
Στις 20 Ιουν 2017 11:41, ο χρήστης "Martina Neumayer" <
notifications@github.com> έγραψε:
…
|
Martina-Neumayer
commented
Jun 20, 2017
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@Ntemis No, there is no hardware issue. All hardware was inspected. Besides.. It would be at least weird to have that same bug on several different machines at the same time, don't you think? ;) |
lukefromdc
referenced this issue
Jun 21, 2017
Open
[Feature request] Make Caja calculate folder size in same units as file size #798
HacKurx
commented
Jun 27, 2017
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@flexiondotorg I commented on 16 Feb, did you see it ? I have not tested this yet: Thank you very much for your work anyway and sorry for this bug report that threatens visibility. |
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Might be related to gvfs bug: https://bugs.launchpad.net/bugs/1133477 |
monsta
referenced this issue
Aug 22, 2017
Closed
Caja freezes/hangs sometimes when browsing a network share(samba) #800
Martina-Neumayer
commented
Aug 26, 2017
•
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Tested already on Mint 18.2 Mate x64 with the kernel 4.11.0-14 and I can confirm. |


c29 commentedFeb 9, 2015
•
Edited 1 time
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flexiondotorg
Oct 13, 2016
Updated February 04 2016
This bug in Caja is still an issue with large file transfers of any file type. I am currently using Linux Mint MATE 17.3 Rosa 32 bit edition.
Previous
A work around has been discovered by a user at the Mate Desktop Forums (http://forums.mate-desktop.org) by doing the following: Caja > Edit > Preferences > Preview > Sound Files > Preview sound files: Never). This bug issue will remain open as the issue still needs to be fixed on back end.
Caja unresponsive/freezes/locks up when the following tasks are completed
Notes
- This is using Linux Mint 17.1 Rebecca MATE Edition (32 bit)
- Once Caja becomes unresponsive, I open the System Monitor and kill the process (caja). Caja then restarts and everything is fine.
- This only occurs with folders containing audio files -- nothing else.
- This does not occur each and every time so please be patient when testing for yourself.
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