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E-Mail addresses with special characters are not working #11796

Findus23 opened this Issue Jun 15, 2017 · 1 comment


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Findus23 commented Jun 15, 2017

If one tries to add a new user with the email address john' piwik returns The email doesn't have a valid format. even though the address is perfectly valid.
A var_dump($emailAddress) in this line shows that the all special characters get converted to HTML entities.

  • john' => john'
  • "" => ""
  • !#$%&'*+-/=?^_{|} => !#$%&'*+-/=?^_{|}

@mattab mattab added the Bug label Jun 21, 2017

@mattab mattab added this to the Priority Backlog (Help wanted) milestone Jun 21, 2017

@mattab mattab removed this from the Priority Backlog (Help wanted) milestone Oct 6, 2017

@ghost ghost referenced this issue Mar 9, 2018


Fix email html encoding #12611

@mattab mattab modified the milestones: 3.3.1, 3.4.0, 3.4.1 Mar 19, 2018

@mattab mattab modified the milestones: 3.5.0, 3.6.0 Apr 23, 2018


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Findus23 commented Jul 1, 2018

In case someone wants to fix this, please take a look at #12611 and the suggested changes there.

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