New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Exception on visitor profile popup #12215

Closed
efedorov opened this Issue Oct 20, 2017 · 7 comments

Comments

Projects
None yet
3 participants
@efedorov

efedorov commented Oct 20, 2017

Exception is only reproduced on Roll-Up view.

"A fatal error occurred

The following error just broke Piwik (v3.2.0):

Key "1" does not exist as the array is empty.
in
.../plugins/Live/templates/_profileSummary.twig line 24"

@sgiehl

This comment has been minimized.

Member

sgiehl commented Oct 20, 2017

Did you maybe remove a goal after some conversions were tracked?

@efedorov

This comment has been minimized.

efedorov commented Oct 20, 2017

No, we did not change a goal. I just checked: the goals did not change more than a week, but the visitor was registered today.

@sgiehl

This comment has been minimized.

Member

sgiehl commented Oct 20, 2017

Does the error always occur?

@efedorov

This comment has been minimized.

efedorov commented Oct 20, 2017

Yes, the error appears every time. Restarting a web server and disabling plugins does not help.

@sgiehl

This comment has been minimized.

Member

sgiehl commented Oct 22, 2017

@efedorov I'm not sure how this problem occurs. Could you check if applying following changes fixes the problem for you: https://github.com/piwik/piwik/compare/fixgoalvp#diff-e968bd8d9abc8cf8161a4c09567ddc52

@sgiehl

This comment has been minimized.

Member

sgiehl commented Nov 1, 2017

@efedorov did you have time to check it? Would love to include a fix in next release if we can figure out the exact problem.

@mattab

This comment has been minimized.

Member

mattab commented Sep 25, 2018

let's merge the fix if it's appropriate and could prevent an error in edge case? (as long as it doesn't hide a real issue...)

@mattab mattab added this to the 3.6.1 milestone Sep 25, 2018

@mattab mattab modified the milestones: 3.6.1, 4.0.0 Oct 8, 2018

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment