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No data for a date range of two adjacent days #13047

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KaiNissen opened this Issue Jun 8, 2018 · 4 comments

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KaiNissen commented Jun 8, 2018

We recently upgraded our instance from 2.17.1 to 3.5.1. Since then, we can’t retrieve any data in any module when defining a date range of two adjacent days (e. g. Dec 1st to Dec 2nd). Extending the date range to three days, or retrieving data for a single day or a whole week works, though.

Strangely enough, this problem occurs for date ranges that are more than two weeks before the current date.

I already started a thread in the forum, but got no response so far.

tzhelyazkova added a commit to tzhelyazkova/matomo that referenced this issue Aug 19, 2018

Fix check if the difference between start and end date is a day
Issue: matomo-org#13047

The  check does not take into consideration range period, where if you have two adjusent days, it's 47h59m59s and not a day.

@diosmosis diosmosis added this to the 3.7.0 milestone Aug 30, 2018

@diosmosis diosmosis added the Bug label Aug 30, 2018

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mattab commented Dec 24, 2018

Hi @KaiNissen
Could you please confirm whether this issue is fixed for you in the latest version of Matomo or if you still experience this?

@mattab mattab modified the milestones: 3.8.0, 3.9.0 Dec 24, 2018

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KaiNissen commented Dec 27, 2018

We're still running 3.5.1. We can do an upgrade in January and keep you updated.

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KaiNissen commented Jan 31, 2019

We just upgraded to 3.8.1 and are not able to reproduce this anymore. Date ranges of exactly one day don't return report data, but I consider that an edge case. Thank you for your support!

@KaiNissen KaiNissen closed this Jan 31, 2019

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tsteur commented Jan 31, 2019

Awesome, thanks for letting us know

@tsteur tsteur added worksforme and removed Bug labels Jan 31, 2019

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