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A rising generation time KPI metric is a bad measurement #15820

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tassoman opened this issue Apr 16, 2020 · 3 comments
Open

A rising generation time KPI metric is a bad measurement #15820

tassoman opened this issue Apr 16, 2020 · 3 comments
Labels
Bug For errors / faults / flaws. c: Design / UI For issues that impact Matomo's user interface or the design overall.

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@tassoman
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The KPI Widget does a comparation with data collected during the period.
Mostly, having a rising increment is good (green dot), but sometimes having an increment is bad (red dot), for example: generation time.

Screenshot_2020-04-16 Assistenza Informatica (RT) - 2020-04-15 - Web Analytics Reports - Matomo

in this screenshot, generation time report should display red dots and red notations when generation time raises, the opposite, related to the search kpi metric widget.

@tassoman
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For some metrics, is difficult to say when it's good or bad... Bounce rate, for example, maybe is good or bad, it depends by the page. Searches metrics, maybe is good when is going down, meaning people is using less the search engine to find content...

Maybe can be useful having a switch in each widget, declaring when we want green for rising metrics and when we want green for lowering metrics?

@sgiehl
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sgiehl commented Apr 16, 2020

There is an event Metrics.isLowerValueBetter, which can be used to define that. In some cases that might not be done correctly.

Note: the page generation time will be deprecated in Matomo 4 and replaced with more specific metrics. See #15736

@tsteur tsteur added the Bug For errors / faults / flaws. label Apr 16, 2020
@tsteur tsteur added this to the Priority Backlog (Help wanted) milestone Apr 16, 2020
@tsteur tsteur added the c: Design / UI For issues that impact Matomo's user interface or the design overall. label Apr 16, 2020
@sgiehl
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sgiehl commented Jun 7, 2022

Might be good to quickly look through all metrics and check if there are any other metrics where lower metrics should be treated as better.

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Labels
Bug For errors / faults / flaws. c: Design / UI For issues that impact Matomo's user interface or the design overall.
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