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France regions 20% of unknown region #19359

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Chardonneaur opened this issue Jun 15, 2022 · 6 comments
Closed

France regions 20% of unknown region #19359

Chardonneaur opened this issue Jun 15, 2022 · 6 comments
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duplicate For issues that already existed in our issue tracker and were reported previously. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@Chardonneaur
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When using the Maxmind database, 20% of the cities are not matched with a region, for example: Dinan, France - Deauville, France

@Chardonneaur Chardonneaur added the Potential Bug Something that might be a bug, but can't be reproduced (yet). label Jun 15, 2022
@peterhashair
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Thank you for reporting this, our team is looking for the latest address and IP updates

@Chardonneaur
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@peterhashair : thank you, that's also happening within matomo.cloud

@sgiehl
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sgiehl commented Jun 20, 2022

@Chardonneaur Are you able to identify an IP where that not reported correctly? Or maybe lookup one of those visitors in the log_visit table, if the location_region field is empty or not?

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Jun 24, 2022
@peterhashair peterhashair removed the Potential Bug Something that might be a bug, but can't be reproduced (yet). label Nov 9, 2022
@heurteph-ei
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Hi @Chardonneaur
Is it the same problem as #19329?

@MatomoForumNotifications

This issue has been mentioned on Matomo forums. There might be relevant details there:

https://forum.matomo.org/t/problem-with-geography-cities-regions/47960/4

@sgiehl
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sgiehl commented Mar 28, 2023

Closing this one in favor of #20527

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale Mar 28, 2023
@sgiehl sgiehl added the duplicate For issues that already existed in our issue tracker and were reported previously. label Mar 28, 2023
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Labels
duplicate For issues that already existed in our issue tracker and were reported previously. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.
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