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Invitation emails not arriving #19713

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caranorth opened this issue Sep 7, 2022 · 6 comments
Closed

Invitation emails not arriving #19713

caranorth opened this issue Sep 7, 2022 · 6 comments
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answered For when a question was asked and we referred to forum or answered it.

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@caranorth
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I'm trying to invite users and the emails are not arriving. They are not going to Spam or Promotions or Junk. Is there any way that I as administrator can get around this?

Thanks,
Cara
cnorth@fsu.edu

@peterhashair
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Hey @caranorth, we create a new register method, you can copy the email link in the next release. Details can be found here #19625

@justinvelluppillai
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justinvelluppillai commented Sep 8, 2022

@caranorth you can create a user via the API if you can't wait for the next release: https://developer.matomo.org/api-reference/reporting-api#UsersManager

@justinvelluppillai justinvelluppillai added the answered For when a question was asked and we referred to forum or answered it. label Sep 8, 2022
@caranorth
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When do we expect the next release?

@sgiehl
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sgiehl commented Sep 8, 2022

When do we expect the next release?

likely this month

@heurteph-ei
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@caranorth , is the mail service of your server enabled? Or if you use SMTP, is it well configured? What happens if you send email report?

@caranorth
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caranorth commented Sep 9, 2022 via email

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