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in "please enter your password to confirm" form, show error messages above the form (rather than on the previous page) #19814

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Javi-Ormaechea opened this issue Oct 5, 2022 · 0 comments
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c: Design / UI For issues that impact Matomo's user interface or the design overall.

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@Javi-Ormaechea
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Our current password error takes users back one step to be shown the error message. This is not a good practice because firstly, the error message is being shown in a different screen, not in context, and secondly, we are adding an extra step for them to come back to re-enter their password.

Optimisation. The right pattern for this is to show an error icon on the text field, highlight the field and explain to users what the error is below the text field, giving them the chance to recover (i.e., re-enter the password)

Images attached. Link to Figma here.

Note: I have only seen this occur when users share a link or resend an invite, and get asked for their password. So I assume this is a pattern that affects more scenarios and should be fixed.

current - password modal - 1

current - password error - 2

new - password field modal - 1

new - password field error modal - 2

@Javi-Ormaechea Javi-Ormaechea added Potential Bug Something that might be a bug, but can't be reproduced (yet). c: Design / UI For issues that impact Matomo's user interface or the design overall. labels Oct 5, 2022
@peterhashair peterhashair added this to the For Prioritization milestone Oct 7, 2022
@peterhashair peterhashair added Enhancement For new feature suggestions that for example enhance Matomo's cabapilities.. and removed Potential Bug Something that might be a bug, but can't be reproduced (yet). Enhancement For new feature suggestions that for example enhance Matomo's cabapilities.. labels Nov 9, 2022
@mattab mattab changed the title Password Error in "please enter your password to confirm" form, show error messages above the form (rather than on the previous page) Jan 16, 2023
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Labels
c: Design / UI For issues that impact Matomo's user interface or the design overall.
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