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Password recovery for results in a redirect loop #3048

anonymous-matomo-user opened this issue Mar 14, 2012 · 2 comments
Bug c: Website Major


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@anonymous-matomo-user anonymous-matomo-user commented Mar 14, 2012

It's currently impossible to recover a password and then login on this site, it results in a redirect loop, this is the error message you get in chrome (which is clearer than the firefox one):

The webpage at has
resulted in too many redirects. Clearing your cookies for this
site or allowing third-party cookies may fix the problem. If not,
it is possibly a server configuration issue and not a problem
with your computer.

Clearing the cookies for the site doesn't help.

To reproduce this error, request a password reset and then try to login with the password sent by email.

I got around this bug by creating a new account...

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@robocoder robocoder commented Mar 14, 2012

IIRC this is a trac bug, fixed in newer versions. Should we upgrade to 0.11.7, or jump to 0.12.x ?

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@mattab mattab commented Oct 1, 2012

We have finally upgraded Trac to the latest version and now Login + Reset password should work for all users. Please let us know if you have any problem with

@anonymous-matomo-user anonymous-matomo-user added this to the Community and Marketing milestone Jul 8, 2014
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Bug c: Website Major
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