Installation problem - failed to open zend/registry....etc...

[anonymous-matomo-user]

Hi there,
After uploading the files to my domain, I receive the following error message when accessing my piwik directory:

Warning: require_once(Zend/Registry.php) [function.require-once]: failed to open stream: No such file or directory in /home/enjo70/public_html/mydomain.com/piwik/core/ErrorHandler.php on line 12

Fatal error: require_once() [function.require]: Failed opening required 'Zend/Registry.php' (include_path='/home/enjo70/public_html/mydomain.com/piwik:/home/enjo70/public_html/mydomain.com/piwik/libs/:/home/enjo70/public_html/mydomain.com/piwik/plugins/:/home/enjo70/public_html/mydomain.com/piwik/core/:.:/usr/lib/php:/usr/local/lib/php') in /home/enjo70/public_html/mydomain.com/piwik/core/ErrorHandler.php on line 12

I saw a similar ticket but I couldn't apply the solution to my case. Can anyone help me out and tell me what I need to do?

Thanks

Stephan

[robocoder]

Attach the backtrace from your error.log, and output from phpinfo().

[robocoder]

Make sure your config and tmp directories are writeable by the web server "user".

[robocoder]

Please use the forum for further support. Thanks.

[anonymous-matomo-user]

Attachment:
error_log

[robocoder]

enjo: your upload is incomplete. You're missing files and folders in libs/Zend; your misc, plugins, themes, and tmp folders are also missing.

[anonymous-matomo-user]

Thanks.

[anonymous-matomo-user]

Yeah...that is weird...there seems to be an issue with my ftp program. I guess I have to open a ticket with those guys. :-)

Thanks again and have a great weekend.

Stephan