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Clearspring Piwik widgets export fails with message: "Thanks for trying Launchpad On-Page. Unfortunately, your user ID is invalid. Please check it and try again."
#861
Closed
mattab opened this issue
Jul 10, 2009
· 2 comments
mattab opened this issue
Jul 10, 2009
· 2 comments
Labels
BugFor errors / faults / flaws / inconsistencies etc.MajorIndicates the severity or impact or benefit of an issue is much higher than normal but not critical.
Removed clearspring support. It only worked well for a few months before they eventually banned us or something... Probably not a good idea to have Piwik relying on a 3rd party tool anyway.
mattab
added this to the
Piwik 0.9.9 - Stable release milestone
Jul 8, 2014
BugFor errors / faults / flaws / inconsistencies etc.MajorIndicates the severity or impact or benefit of an issue is much higher than normal but not critical.
To reproduce, go to the piwik demo, select a widget, and click on export anywhere.
We contacted clearspring a while ago but no answer see forum post
We have a few possible solutions:
1 - remove this feature from Piwik
2 - find another provider like clearspring providing similar API
3 - contact clearpspring and ask them again why this is happening, and if we can somehow secure a user id
4 - ask users to provide their own clearspring user ID in order to use the feature
If we can't do 3- or 4- quickly we should just do 1- and remove clearspring feature from Piwik.
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