diff --git a/src/components/views/messages/MessageActionBar.tsx b/src/components/views/messages/MessageActionBar.tsx
index d0e259f8879..d71638bcd02 100644
--- a/src/components/views/messages/MessageActionBar.tsx
+++ b/src/components/views/messages/MessageActionBar.tsx
@@ -43,6 +43,8 @@ import ReactionPicker from "../emojipicker/ReactionPicker";
 import { CardContext } from '../right_panel/BaseCard';
 import { showThread } from "../../../dispatcher/dispatch-actions/threads";
 import { shouldDisplayReply } from '../../../utils/Reply';
+import { Key } from "../../../Keyboard";
+import { ALTERNATE_KEY_NAME } from "../../../accessibility/KeyboardShortcuts";
 
 interface IOptionsButtonProps {
     mxEvent: MatrixEvent;
@@ -382,9 +384,18 @@ export default class MessageActionBar extends React.PureComponent<IMessageAction
                     'mx_MessageActionBar_expandMessageButton': !this.props.isQuoteExpanded,
                     'mx_MessageActionBar_collapseMessageButton': this.props.isQuoteExpanded,
                 });
+                const tooltip = <div>
+                    <div className="mx_Tooltip_title">
+                        { this.props.isQuoteExpanded ? _t("Collapse quotes") : _t("Expand quotes") }
+                    </div>
+                    <div className="mx_Tooltip_sub">
+                        { _t(ALTERNATE_KEY_NAME[Key.SHIFT]) + " + " + _t("Click") }
+                    </div>
+                </div>;
                 toolbarOpts.push(<RovingAccessibleTooltipButton
                     className={expandClassName}
-                    title={this.props.isQuoteExpanded ? _t("Collapse quotes │ ⇧+click") : _t("Expand quotes │ ⇧+click")}
+                    title={this.props.isQuoteExpanded ? _t("Collapse quotes") : _t("Expand quotes")}
+                    tooltip={tooltip}
                     onClick={this.props.toggleThreadExpanded}
                     key="expand"
                 />);
diff --git a/src/i18n/strings/en_EN.json b/src/i18n/strings/en_EN.json
index 4f7f7cdf04e..8f7c2d14ae0 100644
--- a/src/i18n/strings/en_EN.json
+++ b/src/i18n/strings/en_EN.json
@@ -2103,8 +2103,9 @@
     "Edit": "Edit",
     "Reply in thread": "Reply in thread",
     "Reply": "Reply",
-    "Collapse quotes │ ⇧+click": "Collapse quotes │ ⇧+click",
-    "Expand quotes │ ⇧+click": "Expand quotes │ ⇧+click",
+    "Collapse quotes": "Collapse quotes",
+    "Expand quotes": "Expand quotes",
+    "Click": "Click",
     "Download %(text)s": "Download %(text)s",
     "Error decrypting attachment": "Error decrypting attachment",
     "Decrypt %(text)s": "Decrypt %(text)s",