diff --git a/source/preferences/manage-your-notifications.rst b/source/preferences/manage-your-notifications.rst index 11aad8072a8..bf13611d38b 100644 --- a/source/preferences/manage-your-notifications.rst +++ b/source/preferences/manage-your-notifications.rst @@ -48,26 +48,33 @@ You can configure Mattermost to receive increase or decrease the number of notif In a web browser or the desktop app, select the **Settings** |gear| icon located in the top right corner of the screen to manage your notification preferences. On mobile, select the **Settings** |gear| icon and tap **Notifications**. + +.. note:: + + From Mattermost v9.8, your desktop and mobile notification preferences have been combined together under **Settings > Notifications**. If you're using an older Mattermost release, you'll find these settings split out as desktop settings and mobile settings instead. -.. tab:: Web/Desktop +.. tab:: Web/Desktop/Mobile - By default, you're notified of all Mattermost activity in both a web browser and the desktop app with badges, banner alerts, and sounds. In supported web browsers, the tab's favicon also notifies you of unread messages with an asterisk (*) and a count. + By default, you're notified of all Mattermost activity in Mattermost with badges, banner alerts, and sounds, regardless of how you access Mattermost, and your current :ref:`Mattermost availability `. - **Too many notifications!** + In supported web browsers, the tab's favicon also notifies you of unread messages with an asterisk (*) and a message count. + + **Want different notifications on mobile?** + To personalize your notification preferences for the mobile app, select **Desktop and mobile notifications**, and then select **Use different settings for my mobile devices** to define how mobile notifications are triggered, when they're triggered based on you being online, away, or offline, and whether they include replies to threads you're following. - If that's too many notifications, you can configure Mattermost to notify you for only mentions and direct messages. Select **Desktop Notifications > Only for mentions and direct messages**. + **Getting too many notifications?** - Disable web and desktop notifications altogether by selecting **Desktop Notifications > Never**. + If that's too many notifications, configure Mattermost to notify you for select messages only. Select **Desktop and mobile notifications > Mentions, direct messages, and group messages** to receive notifications for mentions, direct messages, and group messages only. This option also enables you to receive notifications about replies to threads you're following by selecting **Notify me about replies to threads I'm following**. - **Too loud** + Disable web, desktop, and mobile notifications altogether by selecting **Desktop and mobile notifications > Nothing**. - You can change or disable the audible sound for notifications. Go to **Desktop notifications > Notification sound**, and choose a different sound or turn the sound off. +.. tab:: Desktop notification sounds - **Incoming call sounds** + By default, desktop message notifications include audible sounds. You can change or disable these sounds if preferred. Go to **Desktop notification sounds > Message notification sound** to choose a different sound, or disable this option to turn off desktop notification sounds, if preferred. - Want to hear a sound when a Mattermost call starts? If your Mattermost admin :ref:`enables this beta feature `, you can choose the sound that plays when a call is started within a direct or group message you're participating in by going to **Desktop notifications > Notification sound for incoming calls**. + **Do you want incoming call sounds?** - You can disable incoming call sounds altogether if preferred. + Want to hear a sound when a Mattermost call starts? When your Mattermost admin :ref:`enables this beta feature `, you'll hear a sound when a call is starting within a direct or group message you're a member of. Go to **Desktop notification sounds > Incoming call sound** to choose a different sound, or disable this option to turn off incoming call sounds, if preferred. .. tab:: Email @@ -81,24 +88,6 @@ On mobile, select the **Settings** |gear| icon and tap **Notifications**. Mattermost also supports the ability to group multiple email notifications together into a single email. If your Mattermost admin :ref:`enables this feature `, you'll receive batches of notifications by email every 15 minutes, or as configured by your admin. -.. tab:: Mobile - - By default, you're notified of all Mattermost activity in the mobile app when you're away or offline for more than 5 minutes. - - **Too many notifications!** - - If that's too many notifications, you can configure Mattermost to notify you for only mentions and direct messages. Select **Mobile Push Notifications > For mentions and direct messages**. - - **Only notify me when I'm offline** - - If you prefer to be notified of all activity, but only when you're offline, select **For all activity** and then select **Offline**. - - Turn off all mobile notifications by selecting **Mobile Push Notifications > Never**. - - **Not enough notifications** - - If you prefer to always be notified, regardless of your user status, select **Mobile Push Notifications > Trigger push notifications when > Online, away or offline**. - .. tab:: @mentions & keywords By default, you’re notified when you’re @mentioned in a message or a thread by your username or first name, or when a thread you’re following has a new response. For all other messages, the channel is highlighted to indicate unread messages.