diff --git a/source/end-user-guide/collaborate/message-priority.rst b/source/end-user-guide/collaborate/message-priority.rst index 83ca6bc9595..8ed4b192f8e 100644 --- a/source/end-user-guide/collaborate/message-priority.rst +++ b/source/end-user-guide/collaborate/message-priority.rst @@ -21,7 +21,7 @@ When you send a priority message, the priority label displays next to your name Send persistent notifications ----------------------------- -From Mattermost v8.0, when you add an urgent priority label, and your message @mentions at least one other user, `Mattermost Enterprise or Professional `__ customers can enable persistent notifications which notify recipients at regular intervals and for a set amount of time until the recipient acknowledges, reacts, or replies to the message. +From Mattermost v8.0, messages marked as urgent with a priority label and containing an @mention can trigger persistent notifications that repeat until the recipient acknowledges, reacts, or replies. To enable persistent notifications for a message: @@ -51,7 +51,7 @@ To stop receiving persistent notifications, you can reply to the thread, select Request acknowledgements ------------------------ -`Mattermost Enterprise or Professional `__ customers can additionally request that recipients actively acknowledge the message to track that messages have been seen and actioned. By default, marking a message as Urgent priority automatically requests an acknowledgement. +You can additionally request that recipients actively acknowledge the message to track that messages have been seen and actioned. By default, marking a message as Urgent priority automatically requests an acknowledgement. When you request acknowlegement of a message, an **Acknowledge** |acknowledge-button| button is added below the sent message. You can mark message as acknowledged by selecting the button, and you can hover over the **Acknowledged** |acknowledge-button| icon to review who has acknowledged the message.