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Mattermost is intended to be team collaboration and messaging tool.
But when sending direct messages, the UX is quite bad because desktop notifications disappear after 5 seconds and when user is concentrating to something else or is AFK he will miss the notification and doesn't know that someone is trying to reach him.
Steps to reproduce
Get direct message, do not click on desktop notification.
The notification should stay visible.
Observed behavior (that appears unintentional)
Notification will be closed after 5 seconds.
This was already implemented once, but removed later - #3883
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