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Maxmind IP lookup database cannot be downloaded anonymously anymore #8275
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While we don't have the automatic update I solved it like this Let's go step by step
Ready :) After that (if you want to check if it's up to date) |
Hi, I followed your helpful tips. However, I am still stucked at the last step. Put in the folder. I put the file exactly where the path shown with File Manager in Cpanel and grand the permission for read/write etc... Put the issue can not solve yet. Any ideas please. Thank you so much. Quang
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Disable the cronjob that tries to update ("app/console mautic:iplookup:download"), or it will overwrite (delete) the manual upload next time it's executed. |
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Starting with @marioguima's comment (above), I discovered "Automatic Updates for GeoIP2 and GeoIP Legacy Databases".
Fingers crossed, hopefully this should help me till the team finds a solution |
@quangmai911 - In your screenshot the mmdb file seems to be 0kb |
Hi guys, and thank you @atulcj for the solution, after trying different options, your steps helped me solve this issue. I have written a step by step guide for less technical people to be able to fix this ASAP: https://mauteam.org/mautic/mautic-admins/solved-maxmind-geolite2-database-not-updating/ |
Solved in this PR: #8337. Then you can add license key in Mautic configuration. |
Whoops, while I did my PR, @lukassykora published his |
Well, it's great to see everyone is chipping in in their own ways! |
Just merged #8337. This issue will remain open for now for the reasons I described in #8337 (comment). Further follow-up will take place at a later stage, either in this issue or in a new issue/forum thread. Thanks everyone for the contributions so far! |
@YosuCadilla If a user procedure exist via PUTTy that would great |
I posted the link above, here it is again: https://mauteam.org/mautic/mautic-admins/solved-maxmind-geolite2-database-not-updating |
@YosuCadilla ; thanks a lot, I had a look, but I struggle to find where this can be done via PUTTy in windows10, it looks like it is only a unix/linux process with sudo commands, I might be wrong, I'm sure you can let me know which part can taken in your post for a process via PUTTy, can you let me know, that would be great ;-) |
@dennisameling in view of the comments on the PR which has been merged for some time I will close this old issue down and create separate issues for the license key being added to the CI tooling and providing a better message when running the cron without the license key in place. |
Anyone coming here from a web search please check the documentation here for how to set up Maxmind: https://docs.mautic.org/en/setup/maxmind-license Make sure you use the correct syntax, which has changed from what was needed in the past. |
Bug Description
Mautic uses Maxmind dataset as the default IP lookup database. It cannot be downloaded directly since yesterday. Users must register to get a license key. We'll have to update the Maxmind config option to allow users to set the key.
https://blog.maxmind.com/2019/12/18/significant-changes-to-accessing-and-using-geolite2-databases/
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