From 035b1b0b63fbbbf0d97938257e26c01e4e1c9e4a Mon Sep 17 00:00:00 2001 From: Rodrigo Cardoso Moreira Date: Thu, 3 Oct 2024 17:56:06 +0200 Subject: [PATCH 1/3] Adds the Collect Support Information tool to the help menu documentation This is a tool that display CPU%, Memory, usage, child processes, threads, info about the total of running instances of studiopro, and OS and Host info like OS Version, and total RAM memory and number of cores of the CPU. It only contains a button to copy to the clipboard and this info can be added to support tickets when requested by the support team. --- content/en/docs/refguide/modeling/menus/help-menu/_index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/docs/refguide/modeling/menus/help-menu/_index.md b/content/en/docs/refguide/modeling/menus/help-menu/_index.md index 79fc3114e67..71d92f2b6b9 100644 --- a/content/en/docs/refguide/modeling/menus/help-menu/_index.md +++ b/content/en/docs/refguide/modeling/menus/help-menu/_index.md @@ -17,6 +17,6 @@ The **Help** menu items are described in the table below: | **Help** (F1) | Opens the documentation page about the currently selected element. If an entity is selected, for example, the documentation for entities will be shown. | | **Help Contents** | Opens the home page of the documentation in the default web browser. | | **Ask a Question** | Opens the Mendix Community in the default web browser. | -| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
| +| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
**Collect Support Information** *(introduced in Studio Pro version 10.16.0)* – helps you collect information that will help the support team of Studio Pro in finding the root causes of issues. | | **Open Log File Directory** | Opens the log files written by Studio Pro that can be used to see what might be the reason something went wrong in Studio Pro. Studio Pro retains these logs for the last 30 days, with files organized from the most recent to the oldest. Log files can also be used to share with Mendix Support when you submit a ticket. | | **About Mendix Studio Pro** | Shows information about the current version of Mendix Studio Pro. | From 98676ad82cfd17cba47ea318c000fe7fffa9f1af Mon Sep 17 00:00:00 2001 From: quinntracy Date: Fri, 4 Oct 2024 12:27:59 +0200 Subject: [PATCH 2/3] Fix list formatting --- content/en/docs/refguide/modeling/menus/help-menu/_index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/docs/refguide/modeling/menus/help-menu/_index.md b/content/en/docs/refguide/modeling/menus/help-menu/_index.md index 71d92f2b6b9..f0b5f0992ad 100644 --- a/content/en/docs/refguide/modeling/menus/help-menu/_index.md +++ b/content/en/docs/refguide/modeling/menus/help-menu/_index.md @@ -17,6 +17,6 @@ The **Help** menu items are described in the table below: | **Help** (F1) | Opens the documentation page about the currently selected element. If an entity is selected, for example, the documentation for entities will be shown. | | **Help Contents** | Opens the home page of the documentation in the default web browser. | | **Ask a Question** | Opens the Mendix Community in the default web browser. | -| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
**Collect Support Information** *(introduced in Studio Pro version 10.16.0)* – helps you collect information that will help the support team of Studio Pro in finding the root causes of issues. | +| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
| | **Open Log File Directory** | Opens the log files written by Studio Pro that can be used to see what might be the reason something went wrong in Studio Pro. Studio Pro retains these logs for the last 30 days, with files organized from the most recent to the oldest. Log files can also be used to share with Mendix Support when you submit a ticket. | | **About Mendix Studio Pro** | Shows information about the current version of Mendix Studio Pro. | From e003f68f58655a9abfb206fa571552eddaf6e7fa Mon Sep 17 00:00:00 2001 From: quinntracy Date: Fri, 4 Oct 2024 12:48:27 +0200 Subject: [PATCH 3/3] Small edits --- content/en/docs/refguide/modeling/menus/help-menu/_index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/docs/refguide/modeling/menus/help-menu/_index.md b/content/en/docs/refguide/modeling/menus/help-menu/_index.md index f0b5f0992ad..099dcdad066 100644 --- a/content/en/docs/refguide/modeling/menus/help-menu/_index.md +++ b/content/en/docs/refguide/modeling/menus/help-menu/_index.md @@ -17,6 +17,6 @@ The **Help** menu items are described in the table below: | **Help** (F1) | Opens the documentation page about the currently selected element. If an entity is selected, for example, the documentation for entities will be shown. | | **Help Contents** | Opens the home page of the documentation in the default web browser. | | **Ask a Question** | Opens the Mendix Community in the default web browser. | -| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
  • [Performance Logging](/refguide/performance-logging/) – logs performance measurements to key functionalities (such as opening and closing microflow editors and moving items around in the App Explorer) that can help identify performance degradations.
  • [Profiling](/refguide/profiling/) – runs a performance profiler session from within Studio Pro without installing the actual profiler on your machine or captures a memory snapshot. For more information, see [Profiling](/refguide/profiling/).
  • **Optimize MPR** *(introduced in Studio Pro version 10.6.0)* – starts an action that will remove allocated memory resources clean from a project file (.mpr) if they are from no longer required.
  • **Convert to full clone…** *(introduced in Studio Pro version 10.12.0)* – starts an action that will turn a [partially cloned](/refguide/clone-type/) application into full one.
  • **Project Context** *(introduced in Studio Pro version 10.15.0)* – shows a pane containing information about part of the background memory of Studio Pro.
  • **Background** *(introduced in Studio Pro version 10.15.0)* – shows a pane containing information about current and previous background tasks.
  • **Collect version control data** *(introduced in Studio Pro version 10.15.0)* – helps you to collect basic version control data kept in the logs of Studio Pro.
  • **Collect Support Information** *(introduced in Studio Pro version 10.16.0)* – helps you collect information that will help the support team of Studio Pro in finding the root causes of issues.
| +| **Support Tools** | Provides tools that can be used to share with Mendix Support, especially when you encounter issues with performance or high memory consumption. Support tools include the following:
  • [Performance Logging](/refguide/performance-logging/) – logs performance measurements to key functionalities (such as opening and closing microflow editors and moving items around in the App Explorer) that can help identify performance degradations.
  • [Profiling](/refguide/profiling/) – runs a performance profiler session from within Studio Pro without installing the actual profiler on your machine or captures a memory snapshot. For more information, see [Profiling](/refguide/profiling/).
  • **Optimize MPR** *(introduced in Studio Pro version 10.6.0)* – starts an action that will remove allocated memory resources clean from a project file (.mpr) if they are from no longer required.
  • **Convert to full clone…** *(introduced in Studio Pro version 10.12.0)* – starts an action that will turn a [partially cloned](/refguide/clone-type/) application into full one.
  • **Project Context** *(introduced in Studio Pro version 10.15.0)* – shows a pane containing information about part of the background memory of Studio Pro.
  • **Background** *(introduced in Studio Pro version 10.15.0)* – shows a pane containing information about current and previous background tasks.
  • **Collect version control data** *(introduced in Studio Pro version 10.15.0)* – helps you to collect basic version control data kept in the logs of Studio Pro.
  • **Collect Support Information** *(introduced in Studio Pro version 10.16.0)* – helps collect information that assists the Support team in finding the root causes of issues.
| | **Open Log File Directory** | Opens the log files written by Studio Pro that can be used to see what might be the reason something went wrong in Studio Pro. Studio Pro retains these logs for the last 30 days, with files organized from the most recent to the oldest. Log files can also be used to share with Mendix Support when you submit a ticket. | | **About Mendix Studio Pro** | Shows information about the current version of Mendix Studio Pro. |