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Windows 8 prevents install #86

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adam-lynch opened this Issue · 6 comments

2 participants

@adam-lynch

Windows 8 release preview blocks install until More Info -> Run Anyway is chosen.

Adobe Brackets has the same problem (#1934). Here are a couple of screenshots:

Initial popup:
Initial

After clicking "More info":
Run Anyway

@CalebKester

What are your security settings? I'm running windows 8 and it's just fine. Are you running an admin account? You could turn off SmartScreen and then re-enable it. if Adobe Brackets has a similar issue it's probably your security settings are set pretty strict (not a bad thing). Try temporarily disabling it?

@adam-lynch

My settings are the default that come with Windows 8; from Control Panel\System and Security\Action Center:
Screenshot

Yes, my account is an admin account.

Temporarily disabling the SmartScreen doesn't make a difference.

@CalebKester

What error do you get when you click "Run Anyway" on the second screen? I'll try uninstalling mine and then replicating your settings later and see what happens.

@adam-lynch

There is no error after "Run Anyway"; it runs fine. The problem is that Windows deems the installer as untrusted and shows the SmartScreen in the first place.

@CalebKester

Gotcha, sorry for the misunderstanding. I don't know any specs on Windows 8. But most of the programs that I install I have to go through this. I did a bit of research and found this "In Windows 8, SmartScreen will only notify you when you run an application that has not yet established a reputation and therefore is a higher risk" http://blogs.msdn.com/b/b8/archive/2011/09/15/protecting-you-from-malware.aspx

@adam-lynch

No prob. Hmm, I assumed it had something to do with the signing of the installer or something as well as 'reputation'.

"We expect average users to see a SmartScreen prompt less than twice per year and when they do see it"
I know I'm no average user but still I'm not sure I completely believe that statement.

It also surprises me that Adobe isn't "recognized".

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