From 7a2751653fcf5ae672250f55fa59121d1257abcf Mon Sep 17 00:00:00 2001 From: Bhalchandra Atre-MSFT <39634045+Batre-MSFT@users.noreply.github.com> Date: Wed, 16 Mar 2022 16:11:19 +0530 Subject: [PATCH] Added public KB Added link to the public KB in workaround steps --- docs/Emerging-Issues.md | 5 ++--- 1 file changed, 2 insertions(+), 3 deletions(-) diff --git a/docs/Emerging-Issues.md b/docs/Emerging-Issues.md index fc91eab5f9..9284ed885e 100644 --- a/docs/Emerging-Issues.md +++ b/docs/Emerging-Issues.md @@ -7,12 +7,11 @@ hide: This page lists emerging issues for Exchange On-Premises deployments, possible root cause and solution/workaround to fix the issues. The page will be consistently updated with new issues found and reflect current status of the issues mentioned. -**Updated on 3/10/2022** +**Updated on 3/16/2022** **Issue** |**Possible reason**| **Workaround/Solution** -|-|- -After installing [March 2022 Security Update For Exchange Server 2013, 2016, 2019](https://techcommunity.microsoft.com/t5/exchange-team-blog/released-march-2022-exchange-server-security-updates/ba-p/3247586), the Microsoft Exchange Service Host service may crash repeatedly with Event ID 7031 in system log and Event ID 4999 in application log.

Event ID 4999
Watson report about to be sent for process id: 4564, with parameters: E12IIS, c-RTL-AMD64, 15.01.2375.024, M.Exchange.ServiceHost, M.Exchange.Diagnostics, M.E.D.ChainedSerializationBinder.LoadType, M.E.Diagnostics.BlockedDeserializeTypeException, c0e9-dumptidset, 15.01.2375.024.|The issue can occur if there are any expired certificates present on or any certificates nearing expiry on the server| Use following steps to remove the expiry certificate notifications:
1) The user will need to have full access to arbitration mailbox. To grant it, run:
Get-Mailbox -Arbitration "SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" \| Add-MailboxPermission -User administrator -AccessRights FullAccess
2) Run [this Script](https://aka.ms/RemoveCertExpiryNotifications) from Exchange Management Shell login as the user with full permission assigned to arbitration mailbox
3) Confirm all the messages are deleted
4) Start the service MSExchangeServiceHost and confirm that it is not Crashing
5) Revoke the full Access permission for the user by running:
Get-Mailbox -Arbitration "SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" \| Remove-MailboxPermission -User administrator -AccessRights FullAccess -After installing [March 2022 Security Update For Exchange Server 2013](https://www.microsoft.com/en-us/download/details.aspx?id=104001), where Exchange 2013 is installed in co-existence with Exchange 2016/2019:
1) Get-MailboxDatabaseCopyStatus command from Exchange 2013 server fails for databases hosted on Exchange 2016/2019 servers with following error:

A server-side administrative operation has failed. Operation failed with message: Error 0xe0434352 (Unknown error (0xe0434352)) from RpccGetCopyStatusEx4

2) The Exchange Admin Center may report HTTP 500 error when checking database copy status | NA | 1) Run the Get-MailboxDatabaseCopyStatus command from Exchange 2016/2019 servers
2) For Exchange Admin Center issue, make sure the mailbox of admin account is on Exchange 2016/2019 servers. +After installing [March 2022 Security Update For Exchange Server 2013, 2016, 2019](https://techcommunity.microsoft.com/t5/exchange-team-blog/released-march-2022-exchange-server-security-updates/ba-p/3247586), the Microsoft Exchange Service Host service may crash repeatedly with Event ID 7031 in system log and Event ID 4999 in application log.

Event ID 4999
Watson report about to be sent for process id: 4564, with parameters: E12IIS, c-RTL-AMD64, 15.01.2375.024, M.Exchange.ServiceHost, M.Exchange.Diagnostics, M.E.D.ChainedSerializationBinder.LoadType, M.E.Diagnostics.BlockedDeserializeTypeException, c0e9-dumptidset, 15.01.2375.024.|The issue can occur if there are any expired certificates present on or any certificates nearing expiry on the server| **Update 3/16/2022**

Follow the steps from [KB 5013118](https://support.microsoft.com/kb/5013118) to resolve the issue | NA | 1) Run the Get-MailboxDatabaseCopyStatus command from Exchange 2016/2019 servers
2) For Exchange Admin Center issue, make sure the mailbox of admin account is on Exchange 2016/2019 servers. ## Old Issues