Error on Startup After Fresh Install of the MIA Add-on

[harkdand]

Environment:

• OS: Arch Linux

Description:
I get this error when launching Anki:
https://puu.sh/EhZku/ed3f451bca.png

[shanrauf]

@harkdand There is limited support right now for Linux, but we're working to add support for it.

[mvf]

Looks like you're missing libQt5Svg.so.5. Try installing the qt5-svg package.

[omerta14]

I'm experiencing the same error on windows 10. Mvf could you please elaborate on how someone would locate and install these items. Thanks in advance.

[mvf]

@omerta14 On Windows, QtSvg is shipped with Anki, so it should Just Work™. I suspect you are having a different problem. Are you sure you're running Anki 2.1.x? If so, feel free to post the error message.

[omerta14]

Um yeh quite sure I am. I updated anki to the latest version today in an attempt to fix the issue. I've attached a screenshot of the error.

[mvf]

@omerta14 Okay, your problem is slightly different. The OP seems to be missing the native QtSvg library, you seem to be missing the QtSvg Python bindings.

Inside the folder with anki.exe, there should be a folder PyQt5. In there should be a file QtSvg.pyd. On my machine (Anki 2.1.15) it is 113,152 bytes. Deleting it triggers the error you posted. .pyd files are DLLs, so maybe it got removed by an overzealous antivirus.

[omerta14]

Ok so, I assume by anki.exe you mean the anki application? The folder that houses the anki app ( to find it I right clicked the anki shortcut then clicked on the option " open file location " is that correct? ) doesn't seem to have a folder by the name of PyQt5 or a file named anki.exe exactly . I've will post a screenshot of the folder in question. btw thanks for taking a look I really appreciate it.

[omerta14]

There are multiple files that start with PyQt5 though no folder.

[mvf]

@omerta14 Happy to help. Your screenshot explains everything.

The 32-bit "alternate" version of Anki you are running ships the native Qt5Svg.dll, but not the Python bindings (PyQt5.QtSvg.pyd). I'm not aware of an easy way to procure these. It probably involves doing something close to building/packaging Anki.

If you're on 64-bit Windows, switching to the "standard" Anki version will fix your problem. If you're stuck on 32-bit Windows for some reason, you might have to get creative (e.g. Linux VM, X11 forwarding, ...).

You could report this to Anki upstream, they can probably fix it quite easily. I don't think it's an Anki bug though, because QtSvg doesn't seem to be a dependency of Anki itself.

[omerta14]

Seems as through I'm stuck on 32-bit as I simply don't have the hard drive space to install the 64-bit version of windows. I just want to say thanks for taking time out of your day to help. It was greatly appreciated. If anyone knows how fix the issue on the 32-bit version of windows I'd be willing to give it a shot.

[jamesrwaugh]

FWIW, I fixed this on Ubuntu by installing python3-pyqt5.qtsvg. sudo apt-get install python3-pyqt5.qtsvg . It looks like an issue of if this is shipped or not on various platforms by Anki.

[omerta14]

Do you know if something similar can be on Windows? The creator of anki said it'll be fixed within the next update but it'll be a few weeks off at the very least

[mvf]

@omerta14 Might want to check your thread on the Anki forums. Spoiler alert: It's fixed in the latest beta. 😉

[omerta14]

Thanks mvf you're an absolute legend if it wasn't for you I'd have no idea there had been a fix, or what the issue was in the first place, or where to have it resolved for that matter. I'll let you know if works.

[omerta14]

It worked!!