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* [Agile Retrospectives: Making Good Teams Great](http://www.amazon.com/Agile-Retrospectives-Making-Teams-Great/dp/0977616649) (Derby et al.)
* [Better: A Surgeon’s Notes on Performance](http://www.amazon.com/dp/0312427654) (Gawande)
* [The Checklist Manifesto: How to Get Things Right](http://www.amazon.com/The-Checklist-Manifesto-ebook/dp/B0030V0PEW) (Gawande)
+* [The Art of Capacity Planning: Scaling Web Resources](http://www.amazon.com/The-Art-Capacity-Planning-Resources/dp/0596518579) (Allspaw)
#### Research Groups

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