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Incident response and management #14

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mmcgrana opened this Issue Oct 7, 2013 · 5 comments

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@mmcgrana @ryandotsmith
@mmcgrana
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mmcgrana commented Oct 7, 2013

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@mmcgrana
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mmcgrana commented Oct 13, 2013

The Human Side of Postmortems (Zwieback)

@mmcgrana
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mmcgrana commented May 10, 2014

I humbly submit:

Incident Response at Heroku (McGranaghan)

@ryandotsmith
ryandotsmith commented May 10, 2014

@mmcgrana 👍

@mmcgrana
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mmcgrana commented May 10, 2014

Checking this one out too as a general survey / background, to complement the CRM overview we already have:

The Incident Command System (Bigley and Roberts)

@mmcgrana
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mmcgrana commented May 10, 2014

A shorter and less theoretical take:

Organizing Response to Disasters with the Incident Command System/Incident Management System
(Lindell et al.)

@mmcgrana mmcgrana added a commit that referenced this issue May 10, 2014
@mmcgrana Add The Human Side of Postmortems, ref #14 6e714c8
@mmcgrana mmcgrana added a commit that referenced this issue May 10, 2014
@mmcgrana Add Incident Response at Heroku, ref #14 2e3c001
@mmcgrana mmcgrana added a commit that closed this issue May 10, 2014
@mmcgrana Add The Incident Command System, closes #14 28a68d5
@mmcgrana mmcgrana closed this in 28a68d5 May 10, 2014
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