Book: The Field Guide to Understanding Human Error
Recommended in this reading list. Maybe this turns out to be a better fit than #4.
Presentation: Practicalities of Productionizing Distributed Systems
Video is here, need to find the slides though.
Added Micro Service presentation
This presentation about designing and building micro services is fantastic. One of the best explanations I've come across.
Post: How to lose $172,222 a second for 45 minutes
hello, educational article and post-mortem document http://pythonsweetness.tumblr.com/post/64740079543/how-to-lose-172-222-a-second-for-45-minutes
Add 'The Art of Capacity Planning'
This was recommended to me by @chooper and is a tremendous help getting started with capacity planning.
Paper: Crew Resource Management
Crew Resource Management: a Positive Change for the Fire Service Best article-length resource I've been able to find so far, probably can replace the current Wikipedia link.
Paper: Highly Available Transactions: Virtues and Limitations
Highly Available Transactions: Virtues and Limitations (Bailis et al.) A very recent but excellent paper.