Common Data and Network Errors

Common Data and Network Errors

This page explains the most common error messages in modcore Extension Manager and provides steps to troubleshoot them.

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Network Error

A “Network Error” occurs when your device is unable to connect to the internet. Possible causes:

• You are offline or not connected to a network
• Your internet connection is unstable or slow
• The connection dropped during an action (e.g., fetching or updating data)

Troubleshooting Steps

1. Check Internet Connection

   • Ensure you are connected to a stable Wi-Fi or wired network
   • Open a website in your browser to confirm connectivity
   • Temporarily disable VPN, proxy, or firewall to rule out network blocking

2. Restart and Reload

   • Restart modcore Extension Manager and try again
   • Reload or restart your browser completely

3. Clear Local Data

   • Go to Options → Backup & Restore → Data Management to clear cache or local data

4. Update Extension

   • Make sure you are using the latest version of modcore Extension Manager

5. Contact Support

   • If the issue persists, provide details about when the error occurs

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Could Not Fetch Data

A “Could Not Fetch Data” message appears when the extension cannot retrieve required information from the server. Common causes:

• Temporary server issues or maintenance
• Network or internet problems
• Rate limits (too many requests in a short period)
• Internal extension or server errors
• Corrupted or outdated browser/extension data

Troubleshooting Steps

1. Check Connection

   • Ensure your internet is active and stable
   • Disable VPN, proxy, or firewall temporarily
   • Retry the action after a few seconds

2. Verify Extension Version

   • Ensure you are using the latest version of modcore Extension Manager

3. Resolve Local Issues

   • Restart your browser and reopen the extension
   • Clear local data via Options → Backup & Restore → Data Management
   • Disable recently installed or updated add-ons if they may interfere

4. If the Problem Continues

   • Wait a few minutes in case of temporary server issues or rate limiting
   • Contact support and include:
     • When the error occurs
     • Any visible error codes or logs
     • Your modcore Extension Manager and browser versions

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No Data Available

A “No Data Available” message indicates that the requested data cannot be displayed. Possible reasons:

• Temporary server or backend issues
• Local cache problems
• No data to show (e.g., beta versions or experimental builds)
• Data synchronization delays
• Unexpected server-side changes

Troubleshooting Steps

1. Verify Connection

   • Ensure you are online and the connection is stable
   • Refresh data or reload the extension

2. Check Server or Beta Conditions

   • If using a beta or experimental build, some data sources may be temporarily unavailable

3. Resolve Local Issues

   • Restart your browser and reopen the extension
   • Clear local data via Options → Backup & Restore → Data Management
   • Disable and re-enable the extension if the issue persists

4. Contact Support

   • Provide:
     • Description of where the message appears
     • Extension version and browser version
     • Whether you are using a beta or stable release