diff --git a/package-lock.json b/package-lock.json
index 77515f7b5d2..3a6831f3c13 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -89594,6 +89594,7 @@
         "ampersand-rest-collection": "^6.0.0",
         "debug": "^4.1.1",
         "lodash": "^4.17.15",
+        "mongodb-connection-string-url": "^1.0.0",
         "mongodb3": "npm:mongodb@^3.6.3",
         "raf": "^3.4.1",
         "ssh2": "^0.8.7",
@@ -163912,6 +163913,7 @@
         "mocha": "^8.0.1",
         "mock-require": "^3.0.3",
         "mongodb": "4.0.0-beta.5",
+        "mongodb-connection-string-url": "^1.0.0",
         "mongodb-runner": "^4.8.1",
         "mongodb3": "npm:mongodb@^3.6.3",
         "proxyquire": "^2.1.0",
diff --git a/packages/connection-model/lib/connect.js b/packages/connection-model/lib/connect.js
index e01b66a2a8f..950857162e6 100644
--- a/packages/connection-model/lib/connect.js
+++ b/packages/connection-model/lib/connect.js
@@ -2,6 +2,7 @@ const { EventEmitter, once } = require('events');
 
 const { MongoClient } = require('mongodb');
 const { default: SSHTunnel } = require('@mongodb-js/ssh-tunnel');
+const { default: ConnectionString } = require('mongodb-connection-string-url');
 
 const Connection = require('./extended-model');
 
@@ -12,6 +13,12 @@ const {
 
 const debug = require('debug')('mongodb-connection-model:connect');
 
+function removeGssapiServiceName(url) {
+  const uri = new ConnectionString(url);
+  uri.searchParams.delete('gssapiServiceName');
+  return uri.toString();
+}
+
 async function openSshTunnel(model) {
   if (!model.sshTunnel ||
     model.sshTunnel === 'NONE' ||
@@ -59,7 +66,7 @@ async function connect(model, setupListeners) {
 
   debug('connecting ...');
 
-  const url = model.driverUrlWithSsh;
+  const url = removeGssapiServiceName(model.driverUrlWithSsh);
   const options = {
     ...model.driverOptions
   };
diff --git a/packages/connection-model/package.json b/packages/connection-model/package.json
index 84de7d50ec9..39c87f48f43 100644
--- a/packages/connection-model/package.json
+++ b/packages/connection-model/package.json
@@ -32,6 +32,7 @@
     "ampersand-rest-collection": "^6.0.0",
     "debug": "^4.1.1",
     "lodash": "^4.17.15",
+    "mongodb-connection-string-url": "^1.0.0",
     "mongodb3": "npm:mongodb@^3.6.3",
     "raf": "^3.4.1",
     "ssh2": "^0.8.7",