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The download button is not working at second attempt on the same selection #2455

SoftVision-CosminMuntean opened this issue Mar 22, 2017 · 0 comments



[Affected versions]:

  • Firefox 54.0a2 (Build ID: 20170321004003)
  • Page Shot 5.2.2026

[Affected Platforms]:

  • All Windows
  • All Mac
  • All Linux


  • The "xpinstall.signatures.required" is set to "false" and latest Page Shot (5.2.2026) custom build is installed on a new clean profile.

[Steps to reproduce]:

  1. Open Firefox with the profile from prerequisites and navigate to any website.
  2. Click on the "Page Shot" button from the main toolbar
  3. Perform a selection on the website and click the "Download" button.
  4. Cancel the download window and click again the "Download" button
  5. Observe the browser behavior.

[Expected result]:

  • The download window is opened.

[Actual result]:

  • The download window is not opened, nothing happens.


  • If the selection is moved 1 pixel, then the download button works again.
  • The old behavior on Page Shot Test Pilot version, after the "Save" buttons was clicked, the Page Shot overlay was dismissed.
  • Here is a screen recording with the issue:
    download button
@wresuolc wresuolc added this to the Stretch milestone Mar 22, 2017
@ianb ianb self-assigned this Mar 27, 2017
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3 participants