1666953383893 Sync.SyncAuthManager INFO Getting sync key 1666953383893 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.my.domain/1.0/sync/1.5 1666953383893 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1666953383893 FirefoxAccounts DEBUG getOAuthToken enter 1666953383919 FirefoxAccounts TRACE finished write of json user data - took: 33 1666953383919 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1666953383919 FirefoxAccounts TRACE starting write of user data to the login manager 1666953383921 FirefoxAccounts TRACE finished write of user data to the login manager 1666953383922 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1666953383922 Services.Common.RESTRequest DEBUG POST Length: 127 1666953384096 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1666953384096 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1666953384096 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -96 1666953384096 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1666953384096 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache","encryptedSendTabKeys"] 1666953384096 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache","encryptedSendTabKeys"] 1666953384096 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.my.domain/1.0/sync/1.5 1666953384096 Services.Common.RESTRequest DEBUG GET request to https://sync.my.domain/1.0/sync/1.5 1666953384098 FirefoxAccounts TRACE finished write of json user data - took: 2 1666953384098 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1666953384098 FirefoxAccounts TRACE starting write of user data to the login manager 1666953384100 FirefoxAccounts TRACE finished write of user data to the login manager 1666953384823 Services.Common.RESTRequest DEBUG GET https://sync.my.domain/1.0/sync/1.5 200 1666953384823 Services.Common.TokenServerClient DEBUG Got token response: 200 1666953384823 Services.Common.TokenServerClient DEBUG Successful token response 1666953384823 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1666953384823 Sync.Status DEBUG Status.login: success.status_ok => success.login 1666953384824 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1666953384824 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.my.domain/1.5/4/ 1666953384824 Sync.SyncAuthManager DEBUG Cluster value = https://sync.my.domain/1.5/4/ 1666953384824 Sync.SyncAuthManager DEBUG Setting cluster to https://sync.my.domain/1.5/4/ 1666953384824 Sync.Service DEBUG Caching URLs under storage user base: https://sync.my.domain/1.5/4/ 1666953384824 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1666953384824 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1666953384868 Sync.Resource DEBUG GET fail 401 https://sync.my.domain/1.5/4/info/collections 1666953384868 Sync.Resource WARN GET request to https://sync.my.domain/1.5/4/info/collections failed with status 401 1666953384868 Sync.Service WARN 401: login failed. 1666953384868 Sync.SyncAuthManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1666953384868 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1666953384868 Sync.SyncAuthManager INFO Getting sync key 1666953384868 Sync.SyncAuthManager INFO Getting a sync token from: https://sync.my.domain/1.0/sync/1.5 1666953384869 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1666953384869 FirefoxAccounts DEBUG getOAuthToken enter 1666953384869 FirefoxAccounts TRACE getCachedToken returning cached token 1666953384869 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1666953384869 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://sync.my.domain/1.0/sync/1.5 1666953384869 Services.Common.RESTRequest DEBUG GET request to https://sync.my.domain/1.0/sync/1.5 1666953384873 Services.Common.RESTRequest DEBUG GET https://sync.my.domain/1.0/sync/1.5 200 1666953384873 Services.Common.TokenServerClient DEBUG Got token response: 200 1666953384873 Services.Common.TokenServerClient DEBUG Successful token response 1666953384874 Sync.Status DEBUG Status.login: success.login => success.login 1666953384874 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1666953384874 Sync.SyncAuthManager DEBUG _findCluster returning https://sync.my.domain/1.5/4/ 1666953384874 Sync.SyncAuthManager DEBUG Cluster value = https://sync.my.domain/1.5/4/ 1666953384874 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1666953384874 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1666953384874 Sync.ErrorHandler ERROR Sync encountered a login error 1666953384874 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1666953384874 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1666953384875 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1666953384875 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1039:15) JS Stack trace: onNotify@service.js:1039:15 1666953384875 Sync.Service DEBUG Not syncing: login returned false. 1666953384875 FirefoxAccounts TRACE not checking freshness of profile as it remains recent