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{# This Source Code Form is subject to the terms of the Mozilla Public
# License, v. 2.0. If a copy of the MPL was not distributed with this
# file, You can obtain one at http://mozilla.org/MPL/2.0/. -#}
{% extends "/firefox/base-resp.html" %}
{% block page_title_prefix %}{% endblock %}
{% block page_title %}{{ _('Firefox Extended Support Release for Your Organization, Business, Enterprise') }}{% endblock %}
{% block page_desc %}{{ _('Firefox ESR is intended for system administrators who deploy and maintain the desktop environment in organizations such as schools, governments and businesses.') }}{% endblock %}
{% block body_id %}organizations{% endblock %}
{% block page_css %}
{{ css_bundle('firefox_organizations') }}
{% endblock %}
{% block site_header_nav %}
{% endblock %}
{% block site_header_logo %}
<h2><a href="{{ url('firefox.organizations.organizations') }}">{{ high_res_img('firefox/organizations/title.png', {'alt': _('Firefox ESR'), 'width': '253', 'height': '70'}) }}</a></h2>
{% endblock %}
{% set list_en = 'https://mail.mozilla.org/listinfo/enterprise' %}
{% set list_fr = 'https://mail.mozilla.org/listinfo/enterprise-fr' %}
{% set list_de = 'https://mail.mozilla.org/listinfo/enterprise-de' %}
{% block content %}
{% block main_feature %}
<div class="pick">
<h1 class="large">{{ _('Find the right Firefox for you') }}</h1>
<div class="row">
<div class="col">
<p>
<strong>{{ _('Firefox Extended Support Release (ESR 60)') }}</strong><br>
{{ _('The new super-fast Firefox, with features for IT professionals to configure and deploy Firefox in their organization.') }}
</p>
<p><a href="{{ firefox_url('desktop', 'all', 'esr') }}" class="button">{{ _('Get Firefox 60 ESR') }}</a></p>
</div>
</div>
</div>
{% endblock %}
<div class="container">
<section id="faq">
<h2>{{ _('ESR FAQ') }}</h2>
<div class="row">
<div class="col">
<section>
<h4>{{ _('What is Mozilla?') }}</h4>
<p>
{%- trans firefox=url('firefox'), about=url('mozorg.about') -%}
Mozilla is a global, non-profit organization dedicated to making the Web better. We emphasize principle over
profit, and believe that the Web is a shared public resource to be cared for, not a commodity to be sold. We
work with a worldwide community to create open source products like <a href="{{ firefox }}">Mozilla
Firefox</a>, and to innovate for the benefit of the individual and the betterment of the Web. The result is
great products built by passionate people and better Web choices for everyone. For more information, visit
<a href="{{ about }}">mozilla.org/about</a>.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('What is Mozilla Firefox ESR?') }}</h4>
<p>
{%- trans -%}
Mozilla will offer an Extended Support Release (ESR) based on a regular release of Firefox for desktop for
use by organizations including schools, universities, businesses and others who need extended support for
mass deployments.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Where can I download Mozilla Firefox ESR?') }}</h4>
<p>
{%- trans download=firefox_url('desktop', 'all', 'esr') -%}
You can <a href="{{ download }}">download Mozilla Firefox ESR here</a>.
{%- endtrans -%}
</p>
</section>
</div>
<div class="col">
<section>
<h4>{{ _('What does the Mozilla Firefox ESR life cycle look like?') }}</h4>
<p>
{%- trans -%}
Releases will be maintained for more than a year, with point releases containing security updates coinciding
with regular Firefox releases. The ESR will also have a two cycles (12 week) overlap between the time of a
new release and the end-of-life of the previous release to permit testing and certification prior to
deploying a new version.
{%- endtrans -%}
</p>
<p>
{%- trans bugzilla='https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox' -%}
Mozilla relies on Firefox ESR users to provide feedback for the new ESR releases. During the first two
cycles, please <a href="{{ bugzilla }}">report any bugs</a> about web compatibility regressions, stability
issues, and so on.
{%- endtrans -%}
</p>
<p>
{%- trans -%}
Maintenance of each ESR, through point releases, is limited to high-risk/high-impact security
vulnerabilities and in rare cases may also include off-schedule releases that address live security
vulnerabilities. Backports of any functional enhancements and/or stability fixes are not in scope.
{%- endtrans -%}
</p>
<p>{{ _('At the end of the support period for an ESR version:') }}</p>
<ul>
<li>{{ _('the release will reach its end-of-life') }}</li>
<li>{{ _('no further updates will be offered for that version') }}</li>
<li>{{ _('an update to the next version will be offered through the application update service') }}</li>
</ul>
<p>
{%- trans wiki='https://wiki.mozilla.org/Enterprise/Firefox/ExtendedSupport:Proposal' -%}
You can <a href="{{ wiki }}">read more about the plan here</a>.
{%- endtrans -%}
</p>
</section>
</div>
</div>
<figure>
<a href="{{ static('img/firefox/organizations/release-overview-high-res.png') }}">
{{ high_res_img('firefox/organizations/release-overview.png', {'alt': _(''), 'width': '736', 'height': '336'}) }}
</a>
<figcaption>{{ _('Firefox ESR Release Overview') }}</figcaption>
</figure>
<div class="row">
<div class="col">
<section>
<h4>{{ _('Who should use Mozilla Firefox ESR?') }}</h4>
<p>
{%- trans firefox=url('firefox') -%}
Mozilla Firefox ESR is meant for organizations that manage their client desktops, including schools,
businesses and other institutions that want to offer Firefox. Users who want to get the latest features,
performance enhancements and technologies in their browsing experience should download Firefox for
<a href="{{ firefox }}">personal use</a>, as these improvements will only be available to ESR users several
development cycles after being made available in Firefox for desktop. If you’re using Firefox for personal
use, you can download Firefox from <a href="{{ firefox }}">mozilla.org/firefox</a>.
{%- endtrans -%}
</p>
<p>
{%- trans -%}
In some cases, ESR is proposed to regular users for unsupported architectures transition. For example, when
Windows XP support ended for the release, Firefox ESR has been recommended for these users.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('What does my organization need to do to use Mozilla Firefox ESR?') }}</h4>
<p>
{%- trans bugzilla='https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox',
wiki='https://wiki.mozilla.org/Enterprise:Bugs' -%}
System administrators who deploy Firefox ESR are encouraged to sign up for the Enterprise mailing list and
test Beta versions of Firefox and ESR Release Candidates. You can also file bugs for issues you may
encounter <a href="{{ bugzilla }}">here</a> or follow known bugs <a href="{{ wiki }}">here</a>.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('How can I learn about the latest Mozilla Firefox ESR news?') }}</h4>
<p>
{%- trans -%}
To learn about the latest Mozilla Firefox ESR news, administrators are encouraged to subscribe to the
Mozilla Enterprise mailing list available in <a href="{{ list_en }}">English</a>,
<a href="{{ list_fr }}">French</a> and <a href="{{ list_de }}">German</a>. This is where Mozilla
communicates the latest information about Firefox ESR and other product updates.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('What is the Enterprise mailing list?') }}</h4>
<p>
{%- trans -%}
The Mozilla Enterprise mailing list run by the Mozilla Enterprise User Working Group (EWG) is where
enterprise developers, IT staff, and Firefox developers discuss best practices for deploying Firefox in the
enterprise.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Where can I get technical support for Mozilla Firefox ESR?') }}</h4>
<p>
{%- trans support='https://support.mozilla.org/' -%}
Mozilla Firefox ESR support can be found through the mailing list. As Firefox ESR is (almost) functionally
identical to Firefox for desktop, users will be able to <a href="{{ support }}">find relevant support
articles here</a>.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Is there any difference between Firefox and Firefox ESR?') }}</h4>
<p>
{%- trans -%}
Firefox and Firefox ESR are extremely similar. Rarely, some features are disabled in ESR for different
reasons like stability issues, potential changes in the specifications, etc. Any differences between the
regular release and ESR are documented in the release notes of the first ESR release of the cycle.
{%- endtrans -%}
</p>
</section>
</div>
<div class="col">
<section>
<h4>{{ _('How do I customize Firefox to meet my organization’s IT policy/requirements?') }}</h4>
<p>
{%- trans sumo_esr='https://support.mozilla.org/products/firefox-enterprise' -%}
On Windows, the recommended way to customize Firefox is through Group Policy. For other platforms,
the policy support is implemented using a JSON file called policies.json.
The best place to start is the <a href="{{ sumo_esr }}">documentation on support.mozilla.org</a> or Enterprise
list. There are also third-party organizations who provide
customization services, and the Enterprise list is a good place to discuss requirements if you’re just
getting started.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Does Mozilla provide an upgrade path between two ESR versions?') }}</h4>
<p>
{%- trans -%}
Yes, an ESR will be automatically upgraded to the subsequent ESR. System administrators can disable
automatic updates by managing ESR through their deployment system. From a major version to the other
(example: the 52 to 60 migration), the updates will be proposed only after the X.2.0 version is released.
For example, users of 52 have been updated only when 60.2.0 has been published.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Is Mozilla Firefox ESR available in my language?') }}</h4>
<p>
{%- trans contact='mailto:sledru@mozilla.com' -%}
Firefox ESR is available in every locale currently available for Firefox. Because of the precise needs of
ESR, it’s encouraged for system administrators deploying the build to register and participate in an mailing
list. This is only available in <a href="{{ list_en }}">English</a>, <a href="{{ list_fr }}">French</a> and
<a href="{{ list_de }}">German</a>, but if you would like to volunteer to lead an Enterprise mailing list in
your language, please <a href="{{ contact }}">get in touch</a>.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('How can I unsubscribe from the mailing list?') }}</h4>
<p>
{%- trans -%}
Visit your language’s mailing list linked above and fill the unsubscription form at the bottom of the page,
or send an email to the list moderator as instructed at the bottom of each post.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Is Mozilla Firefox ESR available for Android and iOS?') }}</h4>
<p>
{%- trans -%}
No. Firefox ESR will only be offered for Windows, macOS and Linux for desktop computers.
{%- endtrans -%}
</p>
</section>
<section>
<h4>{{ _('Does Mozilla Firefox ESR work with any website?') }}</h4>
<p>
{%- trans -%}
Generally speaking, yes. However, it should be noted that some web applications including popular SaaS like
G&nbsp;Suite and Office 365 only support the latest Firefox release. If your organization is using one of
those applications, please consider deploying the latest release instead of ESR to meet the requirements.
{%- endtrans -%}
</p>
</section>
</div>
</div>
</section>
</div>
{% endblock %}
{% block email_form %}{% endblock %}