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Building on this from Drupal Community, which was remixed from Django Conflict Management Manual.

The notion of a 'ladder' is that each time we take an action (ban, warning) the individual is made aware of future consequence. That's not to say that someone cannot jump right to a perminant ban, or that we can't jump 'two' steps in the ladder. Rather, it's a way of communicating escalation.

Level 0: No Action

Recomendations do not indicate violation of CPG

Level 1: Simple Warning Issued

  • A private, written warning from project leadership, with clarity of violation, consequences of continued behavior.

Level 2: Warning + Mediation

Recommendations indicate a violation of CPG through a single incident or series of actions that create toxicity in the community. Mediation provides opportunity to provide perspective, gain empathy, and steps for resetting behavior.

  • Mediation Session
  • Boundaries for further action set. (next time x happens)

Level 3: Warning + Mandatory Cooling Off Period (Tool access retained)

  • A private warning from project leadership, with clarity of violation, consequences of continued behavior.
  • Required - no interaction with people involved, including unsolicited interaction with those enforcing the guidelines.
    • This includes avoiding any interactions in any Mozilla channels, as well as external channels like social media (Twitter, Facebook). This includes 'following/liking/retweeting'.
  • Mandatory Cooling off Period (Tools are not revoked)
  • Mandatory CPG onboarding process

Level 4: Warning + Mandatory Cooling Off Period (Tool access revoked)

  • A private warning from project leadership, with clarity of violation, consequences of continued behavior.
  • Request to avoid interaction on community messaging platforms (public forums, commenting on bugs) .
  • Required - no interaction with people involved, including unsolicited interaction with those enforcing the guidelines.
    • This includes avoiding any interactions in any Mozilla channels, as well as external channels like social media (Twitter, Facebook). This includes 'following/liking/retweeting'.
    • This includes in-person events and spaces
  • Suggestions for ‘out of office’ ways of staying private.
  • Mandatory CPG onboarding process

Level 5: Extended Ban (Tool access revoked)

  • Request for (public/private) Appology (base, by case)
  • 2-3 months imposed break.
  • All accounts deactivated, or blocked during this time.
  • Required - no interaction with people involved, including unsolicited interaction with those enforcing the guidelines.
    • This includes avoiding any interactions in any Mozilla channels, as well as external channels like social media (Twitter, Facebook). This includes 'following/liking/retweeting'.
    • This includes in-person events and spaces
  • All community leadership roles suspended. (onboarding/reapplication required outside of this processs)
  • No attendance at Mozilla events during ban period.
  • Not allowed to enter Mozilla Spaces during ban period.
  • Mozilla NDA revoked during ban period.
  • Mandatory CPG onboarding process

Level 6: Mozilla, Specified Area(s) Ban

  • Permanent ban in specified areas of the project
  • Required - no interaction with other ppl involved
    • This includes avoiding any interactions in any Mozilla channels, as well as external channels like social media (Twitter, Facebook). This includes 'following/liking/retweeting'.
      • This includes in-person events and spaces
  • Specified accounts deactivated permanently.
  • No attendance at Mozilla spaces, or events, or events where people involved (in any capacity) are in attendance
  • Mozilla NDA revoked permanently.
  • All community leadership roles permanently suspended

Level 7: All Mozilla, All Areas Permanent Ban

  • Permanent ban
  • Required - no interaction with other ppl involved
    • This includes avoiding any interactions in any Mozilla channels, as well as external channels like social media (Twitter, Facebook). This includes 'following/liking/retweeting'.
      • This includes in-person events and spaces
  • All accounts deactivated permanently.
  • No attendance at Mozilla events going forward.
  • Mozilla NDA revoked permanently.
  • Not allowed to enter Mozilla Spaces permanently.
  • All community leadership roles permanently suspended