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Add Firefox logo to emails from content server #901

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pdehaan opened this issue Apr 11, 2014 · 17 comments
Closed

Add Firefox logo to emails from content server #901

pdehaan opened this issue Apr 11, 2014 · 17 comments

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@pdehaan
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@pdehaan pdehaan commented Apr 11, 2014

/summon @johngruen @ryanfeeley

Should the emails from the server include the Firefox logo (like the site)?
AFAIK, we don't have an "Accounts/Sync" specific logo we could use instead, but not sure if this could benefit from more branding:

verify_your_account_-peterdehaan_gmail_com-_gmail

@pdehaan pdehaan added this to the train-12 (Apr 28) milestone Apr 14, 2014
@johngruen
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@johngruen johngruen commented Apr 15, 2014

We can probably do this. @nchapman, can we use the hosted logo from the content server or do we need it somewhere else?

@ryanfeeley
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@ryanfeeley ryanfeeley commented Apr 15, 2014

@pdehaan
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@pdehaan pdehaan commented Apr 15, 2014

Can we improve on the email subject wording?
As a user, I'm very suspicious of emails with very short/vague subjects like "Reset your password".

This was mentioned in #692 by @jrgm but I believe got closed and linked to another bug which was closed and kind of fell through the cracks.

@johngruen
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@johngruen johngruen commented Apr 15, 2014

@pdehaan @rfeeley tend to agree.
maybe:
-Reset your Firefox Account password
-Verify your Firefox Account

@ryanfeeley
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@ryanfeeley ryanfeeley commented Apr 15, 2014

I'll confirm with Matej about case, but @johngruen respectfully I think he'd be fine with those two if the R and V respectively were capitalized.

@ryanfeeley
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@ryanfeeley ryanfeeley commented Apr 15, 2014

@johngruen @pdehaan Then again, it's coming from "Firefox Accounts" so isn't less more in this case?

@johngruen
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@johngruen johngruen commented Apr 15, 2014

@rfeeley: Ask Matej about the changes. I don't think the emails are foxy enough right now.

@ryanfeeley
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@ryanfeeley ryanfeeley commented Apr 15, 2014

@johngruen @pdehaan I spoke with Matej. He thought about this when writing the subject lines and explicitly wanted to mitigate the appearance of "Firefox Accounts" as a bonafide frontline Mozilla product. #WONTFIX

@pdehaan pdehaan added the label Apr 22, 2014
@shane-tomlinson
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@shane-tomlinson shane-tomlinson commented Apr 22, 2014

@ryanfeeley - is the WONTFIX for the entire bug or about the subject line? Should the logo still be added?

@johngruen
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@johngruen johngruen commented Apr 22, 2014

@shane-tomlinson only the firefox accounts thing is a WONTFIX. WRT the logo, I asked about this on Thursday? I'd be happy to add the logo to our emails, but don't know where to properly host it so that works in our email template.

@pdehaan
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@pdehaan pdehaan commented Apr 22, 2014

Possible to use data-uris to inline the images? (well, it looks like that may not float very well: http://www.campaignmonitor.com/blog/post/3927/embedded-images-in-html-email)

Failing that, it's probably possible for us to copy the Firefox logo to the /dist/ directory without the random fingerprint so it always has a consistent file name.

@shane-tomlinson
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@shane-tomlinson shane-tomlinson commented Apr 24, 2014

@pdehaan - I was thinking about both of these approaches as well. I think the most all-around supported solution is to use a remotely hosted images that we can guarantee will stick around forever, even across image version changes.

@pdehaan
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@pdehaan pdehaan commented Apr 24, 2014

@shane-tomlinson I was thinking that too, but was failing to find something like cdn.mozilla.com. I'd have to dig around the mozilla.org site or something and see if they're serving up images locally or via CDN. Or maybe I can find a Firefox newsletter and see if I can figure out where they host images. Or, just put it on imgur.com and call it a day (assuming said CDN serves via http: and https:).

@pdehaan
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@pdehaan pdehaan commented Apr 24, 2014

I found https://mozorg.cdn.mozilla.net/media/img/firefox/new/browser-mac.png?2013-08-27 (see https://www.mozilla.org/en-US/firefox/new/) from looking through the mozilla.org site and right-clicking on a few images. Not sure who we could contact about mozorg.cdn.mozilla.net and getting a FF logo hosted in The Cloud (or if they already have some that we could hotlink to). But should be easy enough to find a contact on the web team or ask on Yammer for a point-of-contact.

@johngruen
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@johngruen johngruen commented Apr 24, 2014

@ckarlof ckarlof modified the milestones: train-13 (May 19), train-12 (May 5, oauth alpha release) Apr 28, 2014
@pdehaan pdehaan added the email label Apr 29, 2014
@ckarlof ckarlof modified the milestones: z-later, train-13 (May 19) Apr 30, 2014
@ckarlof
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@ckarlof ckarlof commented May 16, 2014

@jessilyndavis recommends adding an image tag to the email and remotely hosting the image. Details here: #985 (comment)

@shane-tomlinson
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@shane-tomlinson shane-tomlinson commented Feb 26, 2015

All emails templates are now located in the fxa-auth-mailer repo. Moved this to https://github.com/mozilla/fxa-auth-mailer/issues/28

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