Google Play Issue: Payments Policy #180
Description
Sent by Muhammad Fareez. Created by fire.
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From: Google Play Support <no-reply-googleplay-developer@google.com>
Date: Mon, Mar 13, 2023 at 10:40 AM
Subject: Action Required: Resolve the issue with your app by March 27, 2023 (Malaysia Prayer Time 2023)
To: <foxtrotiqmal3@gmail.com>
Cc: <foxtrotiqmal3@gmail.com>
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Developer update |
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| | Hi Developers at Muhammad Fareez Iqmal,
After a recent review, we found that your app Malaysia Prayer Time 2023 (live.iqfareez.waktusolatmalaysia is not compliant with one or more of our Developer Program Policies. Please resolve the issue described below by March 27, 2023 or your app will be removed from Google Play.
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| | Issue with your app
Your app contains content that doesn’t comply with the Payments policy. Please see the attached screenshot for more information.
Issue details
We found an issue in the following area(s):
- In-app experience : Please see attached screenshot live.iqfareez.waktusolatmalaysia-InAppExperience-453.png
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| | About the Payments policy
Apps that employ in-store or in-app purchases must comply with the Payments policy guidelines. Specifically, Google Play's billing system must not be used in cases where payments include tax exempt donations.
Eligible developers have the following options to offer an alternative billing system in select countries for non-gaming apps:
- Offer an alternative billing system alongside Google Play’s billing system as part of our user choice billing pilot. Please visit our FAQ for more details.
- Offer an alternative billing without user choice to their users in the European Economic Area (EEA). Please visit our FAQ for more details.
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| | Status: Further action required
Your app may be removed from Google Play if you do not resolve this issue by March 27, 2023.
| Action required: Resolve this issue by March 27, 2023
| To help make sure that your app stays available on Google Play:
| 1. | Read through the Payments policy for more details. |
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- | If the donations are for an eligible tax-exempt organization, please provide verifiable documentation that indicates the organization’s tax-exempt status (e.g., Internal Revenue Service determination letter for entities in the United States) through the Advance Notice Form.
- If the organization is not a tax-exempt organization, you must remove the donation functionality from your app or use Google Play's in-app billing system when collecting donations.
- | Make appropriate changes to your app, and be sure to address the issue described above. You may also want to check your app’s store listing for compliance, if applicable.
- Remember that your app may be subject to country-specific requirements. You can make changes to the in-app experience to comply with these requirements, and you can change which countries your app is distributed in by following the instructions in this Help Center article.
- | Double check that your app is compliant with all other Developer Program Policies.
- | Sign in to Play Console and submit the update to your app.
Contact support
If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We'll get back to you within 2 business days.
Learn more
Visit the Google Play Academy to learn more about this Google Play policy. Check out the Android Developers Blog to become more familiar with the free tools and resources for building safe and successful apps.
Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers.
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| The Google Play Team
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Regards,
Fareez Iqmal
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