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viewfilter.go
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viewfilter.go
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package platformclientv2
import (
"github.com/leekchan/timeutil"
"encoding/json"
"strconv"
"strings"
)
// Viewfilter
type Viewfilter struct {
// MediaTypes - The media types are used to filter the view
MediaTypes *[]string `json:"mediaTypes,omitempty"`
// QueueIds - The queue ids are used to filter the view
QueueIds *[]string `json:"queueIds,omitempty"`
// SkillIds - The skill ids are used to filter the view
SkillIds *[]string `json:"skillIds,omitempty"`
// SkillGroups - The skill groups used to filter the view
SkillGroups *[]string `json:"skillGroups,omitempty"`
// LanguageIds - The language ids are used to filter the view
LanguageIds *[]string `json:"languageIds,omitempty"`
// LanguageGroups - The language groups used to filter the view
LanguageGroups *[]string `json:"languageGroups,omitempty"`
// Directions - The directions are used to filter the view
Directions *[]string `json:"directions,omitempty"`
// OriginatingDirections - The list of orginating directions used to filter the view
OriginatingDirections *[]string `json:"originatingDirections,omitempty"`
// WrapUpCodes - The wrap up codes are used to filter the view
WrapUpCodes *[]string `json:"wrapUpCodes,omitempty"`
// DnisList - The dnis list is used to filter the view
DnisList *[]string `json:"dnisList,omitempty"`
// SessionDnisList - The list of session dnis used to filter the view
SessionDnisList *[]string `json:"sessionDnisList,omitempty"`
// FilterQueuesByUserIds - The user ids are used to fetch associated queues for the view
FilterQueuesByUserIds *[]string `json:"filterQueuesByUserIds,omitempty"`
// FilterUsersByQueueIds - The queue ids are used to fetch associated users for the view
FilterUsersByQueueIds *[]string `json:"filterUsersByQueueIds,omitempty"`
// UserIds - The user ids are used to filter the view
UserIds *[]string `json:"userIds,omitempty"`
// ManagementUnitIds - The management unit ids are used to filter the view
ManagementUnitIds *[]string `json:"managementUnitIds,omitempty"`
// AddressTos - The address To values are used to filter the view
AddressTos *[]string `json:"addressTos,omitempty"`
// AddressFroms - The address from values are used to filter the view
AddressFroms *[]string `json:"addressFroms,omitempty"`
// OutboundCampaignIds - The outbound campaign ids are used to filter the view
OutboundCampaignIds *[]string `json:"outboundCampaignIds,omitempty"`
// OutboundContactListIds - The outbound contact list ids are used to filter the view
OutboundContactListIds *[]string `json:"outboundContactListIds,omitempty"`
// ContactIds - The contact ids are used to filter the view
ContactIds *[]string `json:"contactIds,omitempty"`
// ExternalContactIds - The external contact ids are used to filter the view
ExternalContactIds *[]string `json:"externalContactIds,omitempty"`
// ExternalOrgIds - The external org ids are used to filter the view
ExternalOrgIds *[]string `json:"externalOrgIds,omitempty"`
// AniList - The ani list ids are used to filter the view
AniList *[]string `json:"aniList,omitempty"`
// DurationsMilliseconds - The durations in milliseconds used to filter the view
DurationsMilliseconds *[]Numericrange `json:"durationsMilliseconds,omitempty"`
// AcdDurationsMilliseconds - The acd durations in milliseconds used to filter the view
AcdDurationsMilliseconds *[]Numericrange `json:"acdDurationsMilliseconds,omitempty"`
// TalkDurationsMilliseconds - The talk durations in milliseconds used to filter the view
TalkDurationsMilliseconds *[]Numericrange `json:"talkDurationsMilliseconds,omitempty"`
// AcwDurationsMilliseconds - The acw durations in milliseconds used to filter the view
AcwDurationsMilliseconds *[]Numericrange `json:"acwDurationsMilliseconds,omitempty"`
// HandleDurationsMilliseconds - The handle durations in milliseconds used to filter the view
HandleDurationsMilliseconds *[]Numericrange `json:"handleDurationsMilliseconds,omitempty"`
// HoldDurationsMilliseconds - The hold durations in milliseconds used to filter the view
HoldDurationsMilliseconds *[]Numericrange `json:"holdDurationsMilliseconds,omitempty"`
// AbandonDurationsMilliseconds - The abandon durations in milliseconds used to filter the view
AbandonDurationsMilliseconds *[]Numericrange `json:"abandonDurationsMilliseconds,omitempty"`
// EvaluationScore - The evaluationScore is used to filter the view
EvaluationScore *Numericrange `json:"evaluationScore,omitempty"`
// EvaluationCriticalScore - The evaluationCriticalScore is used to filter the view
EvaluationCriticalScore *Numericrange `json:"evaluationCriticalScore,omitempty"`
// EvaluationFormIds - The evaluation form ids are used to filter the view
EvaluationFormIds *[]string `json:"evaluationFormIds,omitempty"`
// EvaluatedAgentIds - The evaluated agent ids are used to filter the view
EvaluatedAgentIds *[]string `json:"evaluatedAgentIds,omitempty"`
// EvaluatorIds - The evaluator ids are used to filter the view
EvaluatorIds *[]string `json:"evaluatorIds,omitempty"`
// Transferred - Indicates filtering for transfers
Transferred *bool `json:"transferred,omitempty"`
// Abandoned - Indicates filtering for abandons
Abandoned *bool `json:"abandoned,omitempty"`
// Answered - Indicates filtering for answered interactions
Answered *bool `json:"answered,omitempty"`
// MessageTypes - The message media types used to filter the view
MessageTypes *[]string `json:"messageTypes,omitempty"`
// DivisionIds - The divison Ids used to filter the view
DivisionIds *[]string `json:"divisionIds,omitempty"`
// SurveyFormIds - The survey form ids used to filter the view
SurveyFormIds *[]string `json:"surveyFormIds,omitempty"`
// SurveyTotalScore - The survey total score used to filter the view
SurveyTotalScore *Numericrange `json:"surveyTotalScore,omitempty"`
// SurveyNpsScore - The survey NPS score used to filter the view
SurveyNpsScore *Numericrange `json:"surveyNpsScore,omitempty"`
// Mos - The desired range for mos values
Mos *Numericrange `json:"mos,omitempty"`
// SurveyQuestionGroupScore - The survey question group score used to filter the view
SurveyQuestionGroupScore *Numericrange `json:"surveyQuestionGroupScore,omitempty"`
// SurveyPromoterScore - The survey promoter score used to filter the view
SurveyPromoterScore *Numericrange `json:"surveyPromoterScore,omitempty"`
// SurveyFormContextIds - The list of survey form context ids used to filter the view
SurveyFormContextIds *[]string `json:"surveyFormContextIds,omitempty"`
// ConversationIds - The list of conversation ids used to filter the view
ConversationIds *[]string `json:"conversationIds,omitempty"`
// SipCallIds - The list of SIP call ids used to filter the view
SipCallIds *[]string `json:"sipCallIds,omitempty"`
// IsEnded - Indicates filtering for ended
IsEnded *bool `json:"isEnded,omitempty"`
// IsSurveyed - Indicates filtering for survey
IsSurveyed *bool `json:"isSurveyed,omitempty"`
// SurveyScores - The list of survey score ranges used to filter the view
SurveyScores *[]Numericrange `json:"surveyScores,omitempty"`
// PromoterScores - The list of promoter score ranges used to filter the view
PromoterScores *[]Numericrange `json:"promoterScores,omitempty"`
// IsCampaign - Indicates filtering for campaign
IsCampaign *bool `json:"isCampaign,omitempty"`
// SurveyStatuses - The list of survey statuses used to filter the view
SurveyStatuses *[]string `json:"surveyStatuses,omitempty"`
// ConversationProperties - A grouping of conversation level filters
ConversationProperties *Conversationproperties `json:"conversationProperties,omitempty"`
// IsBlindTransferred - Indicates filtering for blind transferred
IsBlindTransferred *bool `json:"isBlindTransferred,omitempty"`
// IsConsulted - Indicates filtering for consulted
IsConsulted *bool `json:"isConsulted,omitempty"`
// IsConsultTransferred - Indicates filtering for consult transferred
IsConsultTransferred *bool `json:"isConsultTransferred,omitempty"`
// RemoteParticipants - The list of remote participants used to filter the view
RemoteParticipants *[]string `json:"remoteParticipants,omitempty"`
// FlowIds - The list of flow Ids
FlowIds *[]string `json:"flowIds,omitempty"`
// FlowOutcomeIds - A list of outcome ids of the flow
FlowOutcomeIds *[]string `json:"flowOutcomeIds,omitempty"`
// FlowOutcomeValues - A list of outcome values of the flow
FlowOutcomeValues *[]string `json:"flowOutcomeValues,omitempty"`
// FlowDestinationTypes - The list of destination types of the flow
FlowDestinationTypes *[]string `json:"flowDestinationTypes,omitempty"`
// FlowDisconnectReasons - The list of reasons for the flow to disconnect
FlowDisconnectReasons *[]string `json:"flowDisconnectReasons,omitempty"`
// FlowTypes - A list of types of the flow
FlowTypes *[]string `json:"flowTypes,omitempty"`
// FlowEntryTypes - A list of types of the flow entry
FlowEntryTypes *[]string `json:"flowEntryTypes,omitempty"`
// FlowEntryReasons - A list of reasons of flow entry
FlowEntryReasons *[]string `json:"flowEntryReasons,omitempty"`
// FlowVersions - A list of versions of a flow
FlowVersions *[]string `json:"flowVersions,omitempty"`
// GroupIds - A list of directory group ids
GroupIds *[]string `json:"groupIds,omitempty"`
// HasJourneyCustomerId - Indicates filtering for journey customer id
HasJourneyCustomerId *bool `json:"hasJourneyCustomerId,omitempty"`
// HasJourneyActionMapId - Indicates filtering for Journey action map id
HasJourneyActionMapId *bool `json:"hasJourneyActionMapId,omitempty"`
// HasJourneyVisitId - Indicates filtering for Journey visit id
HasJourneyVisitId *bool `json:"hasJourneyVisitId,omitempty"`
// HasMedia - Indicates filtering for presence of MMS media
HasMedia *bool `json:"hasMedia,omitempty"`
// RoleIds - The role Ids used to filter the view
RoleIds *[]string `json:"roleIds,omitempty"`
// ReportsTos - The report to user IDs used to filter the view
ReportsTos *[]string `json:"reportsTos,omitempty"`
// LocationIds - The location Ids used to filter the view
LocationIds *[]string `json:"locationIds,omitempty"`
// FlowOutTypes - A list of flow out types
FlowOutTypes *[]string `json:"flowOutTypes,omitempty"`
// ProviderList - A list of providers
ProviderList *[]string `json:"providerList,omitempty"`
// CallbackNumberList - A list of callback numbers or substrings of numbers (ex: [\"317\", \"13172222222\"])
CallbackNumberList *[]string `json:"callbackNumberList,omitempty"`
// CallbackInterval - An interval of time to filter for scheduled callbacks. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
CallbackInterval *string `json:"callbackInterval,omitempty"`
// UsedRoutingTypes - A list of routing types used
UsedRoutingTypes *[]string `json:"usedRoutingTypes,omitempty"`
// RequestedRoutingTypes - A list of routing types requested
RequestedRoutingTypes *[]string `json:"requestedRoutingTypes,omitempty"`
// HasAgentAssistId - Indicates filtering for agent assist id
HasAgentAssistId *bool `json:"hasAgentAssistId,omitempty"`
// Transcripts - A list of transcript contents requested
Transcripts *[]Transcripts `json:"transcripts,omitempty"`
// TranscriptLanguages - A list of transcript languages requested
TranscriptLanguages *[]string `json:"transcriptLanguages,omitempty"`
// ParticipantPurposes - A list of participant purpose requested
ParticipantPurposes *[]string `json:"participantPurposes,omitempty"`
// ShowFirstQueue - Indicates filtering for first queue data
ShowFirstQueue *bool `json:"showFirstQueue,omitempty"`
// TeamIds - The team ids used to filter the view data
TeamIds *[]string `json:"teamIds,omitempty"`
// FilterUsersByTeamIds - The team ids are used to fetch associated users for the view
FilterUsersByTeamIds *[]string `json:"filterUsersByTeamIds,omitempty"`
// JourneyActionMapIds - The journey action map ids are used to fetch action maps for the associated view
JourneyActionMapIds *[]string `json:"journeyActionMapIds,omitempty"`
// JourneyOutcomeIds - The journey outcome ids are used to fetch outcomes for the associated view
JourneyOutcomeIds *[]string `json:"journeyOutcomeIds,omitempty"`
// JourneySegmentIds - The journey segment ids are used to fetch segments for the associated view
JourneySegmentIds *[]string `json:"journeySegmentIds,omitempty"`
// JourneyActionMapTypes - The journey action map types are used to filter action map data for the associated view
JourneyActionMapTypes *[]string `json:"journeyActionMapTypes,omitempty"`
// DevelopmentRoleList - The list of development roles used to filter agent development view
DevelopmentRoleList *[]string `json:"developmentRoleList,omitempty"`
// DevelopmentTypeList - The list of development types used to filter agent development view
DevelopmentTypeList *[]string `json:"developmentTypeList,omitempty"`
// DevelopmentStatusList - The list of development status used to filter agent development view
DevelopmentStatusList *[]string `json:"developmentStatusList,omitempty"`
// DevelopmentModuleIds - The list of development moduleIds used to filter agent development view
DevelopmentModuleIds *[]string `json:"developmentModuleIds,omitempty"`
// DevelopmentActivityOverdue - Indicates filtering for development activities
DevelopmentActivityOverdue *bool `json:"developmentActivityOverdue,omitempty"`
// CustomerSentimentScore - The customer sentiment score used to filter the view
CustomerSentimentScore *Numericrange `json:"customerSentimentScore,omitempty"`
// CustomerSentimentTrend - The customer sentiment trend used to filter the view
CustomerSentimentTrend *Numericrange `json:"customerSentimentTrend,omitempty"`
// FlowTransferTargets - The list of transfer targets used to filter flow data
FlowTransferTargets *[]string `json:"flowTransferTargets,omitempty"`
// DevelopmentName - Filter for development name
DevelopmentName *string `json:"developmentName,omitempty"`
// TopicIds - Represents the topics detected in the transcript
TopicIds *[]string `json:"topicIds,omitempty"`
// ExternalTags - The list of external Tags used to filter conversation data
ExternalTags *[]string `json:"externalTags,omitempty"`
// IsNotResponding - Indicates filtering for not responding users
IsNotResponding *bool `json:"isNotResponding,omitempty"`
// IsAuthenticated - Indicates filtering for the authenticated chat
IsAuthenticated *bool `json:"isAuthenticated,omitempty"`
// BotIds - The list of bot IDs used to filter bot views
BotIds *[]string `json:"botIds,omitempty"`
// BotVersions - The list of bot versions used to filter bot views
BotVersions *[]string `json:"botVersions,omitempty"`
// BotMessageTypes - The list of bot message types used to filter bot views
BotMessageTypes *[]string `json:"botMessageTypes,omitempty"`
// BotProviderList - The list of bot providers used to filter bot views
BotProviderList *[]string `json:"botProviderList,omitempty"`
// BotProductList - The list of bot products used to filter bot views
BotProductList *[]string `json:"botProductList,omitempty"`
// BotRecognitionFailureReasonList - The list of bot recognition failure reasons used to filter bot views
BotRecognitionFailureReasonList *[]string `json:"botRecognitionFailureReasonList,omitempty"`
// BotIntentList - The list of bot intents used to filter bot views
BotIntentList *[]string `json:"botIntentList,omitempty"`
// BotFinalIntentList - The list of bot final intents used to filter bot views
BotFinalIntentList *[]string `json:"botFinalIntentList,omitempty"`
// BotSlotList - The list of bot slots used to filter bot views
BotSlotList *[]string `json:"botSlotList,omitempty"`
// BotResultList - The list of bot results used to filter bot views
BotResultList *[]string `json:"botResultList,omitempty"`
// BlockedReasons - The list of blocked reason used to filter action map constraints views
BlockedReasons *[]string `json:"blockedReasons,omitempty"`
// IsRecorded - Indicates filtering for recorded
IsRecorded *bool `json:"isRecorded,omitempty"`
// HasEvaluation - Indicates filtering for evaluation
HasEvaluation *bool `json:"hasEvaluation,omitempty"`
// HasScoredEvaluation - Indicates filtering for scored evaluation
HasScoredEvaluation *bool `json:"hasScoredEvaluation,omitempty"`
// EmailDeliveryStatusList - The list of email delivery statuses used to filter views
EmailDeliveryStatusList *[]string `json:"emailDeliveryStatusList,omitempty"`
// IsAgentOwnedCallback - Indicates filtering for agent owned callback interactions
IsAgentOwnedCallback *bool `json:"isAgentOwnedCallback,omitempty"`
// AgentCallbackOwnerIds - The list of callback owners used to filter interactions
AgentCallbackOwnerIds *[]string `json:"agentCallbackOwnerIds,omitempty"`
// TranscriptTopics - The list of transcript topics requested in filter
TranscriptTopics *[]Transcripttopics `json:"transcriptTopics,omitempty"`
// JourneyFrequencyCapReasons - The list of frequency cap reasons to filter offer constraints
JourneyFrequencyCapReasons *[]string `json:"journeyFrequencyCapReasons,omitempty"`
// JourneyBlockingActionMapIds - The list of blocking action maps to filter offer constraints
JourneyBlockingActionMapIds *[]string `json:"journeyBlockingActionMapIds,omitempty"`
// JourneyActionTargetIds - The list of action targets to filter offer constraints
JourneyActionTargetIds *[]string `json:"journeyActionTargetIds,omitempty"`
// JourneyBlockingScheduleGroupIds - The list of blocking schedule groups to filter offer constraints
JourneyBlockingScheduleGroupIds *[]string `json:"journeyBlockingScheduleGroupIds,omitempty"`
// JourneyBlockingEmergencyScheduleGroupIds - The list of emergency schedule groups to filter offer constraints
JourneyBlockingEmergencyScheduleGroupIds *[]string `json:"journeyBlockingEmergencyScheduleGroupIds,omitempty"`
// JourneyUrlEqualConditions - The list of url equal conditions to filter offer constraints
JourneyUrlEqualConditions *[]string `json:"journeyUrlEqualConditions,omitempty"`
// JourneyUrlNotEqualConditions - The list of url not equal conditions to filter offer constraints
JourneyUrlNotEqualConditions *[]string `json:"journeyUrlNotEqualConditions,omitempty"`
// JourneyUrlStartsWithConditions - The list of url starts with conditions to filter offer constraints
JourneyUrlStartsWithConditions *[]string `json:"journeyUrlStartsWithConditions,omitempty"`
// JourneyUrlEndsWithConditions - The list of url ends with conditions to filter offer constraints
JourneyUrlEndsWithConditions *[]string `json:"journeyUrlEndsWithConditions,omitempty"`
// JourneyUrlContainsAnyConditions - The list of url contains any conditions to filter offer constraints
JourneyUrlContainsAnyConditions *[]string `json:"journeyUrlContainsAnyConditions,omitempty"`
// JourneyUrlNotContainsAnyConditions - The list of url not contains any conditions to filter offer constraints
JourneyUrlNotContainsAnyConditions *[]string `json:"journeyUrlNotContainsAnyConditions,omitempty"`
// JourneyUrlContainsAllConditions - The list of url contains all conditions to filter offer constraints
JourneyUrlContainsAllConditions *[]string `json:"journeyUrlContainsAllConditions,omitempty"`
// JourneyUrlNotContainsAllConditions - The list of url not contains all conditions to filter offer constraints
JourneyUrlNotContainsAllConditions *[]string `json:"journeyUrlNotContainsAllConditions,omitempty"`
// FlowMilestoneIds - The list of flow milestones to filter exports
FlowMilestoneIds *[]string `json:"flowMilestoneIds,omitempty"`
// IsAssessmentPassed - Filter to indicate if Agent passed assessment or not
IsAssessmentPassed *bool `json:"isAssessmentPassed,omitempty"`
// ConversationInitiators - The list to filter based on Brands (Bot/User/Agent) or End User who initiated the first message in the conversation
ConversationInitiators *[]string `json:"conversationInitiators,omitempty"`
// HasCustomerParticipated - Indicates if the customer has participated in an initiated conversation
HasCustomerParticipated *bool `json:"hasCustomerParticipated,omitempty"`
// IsAcdInteraction - Filter to indicate if interaction was ACD or non-ACD
IsAcdInteraction *bool `json:"isAcdInteraction,omitempty"`
// HasFax - Filters to indicate if interaction has FAX
HasFax *bool `json:"hasFax,omitempty"`
// DataActionIds - The list of Data Action IDs
DataActionIds *[]string `json:"dataActionIds,omitempty"`
// ActionCategoryName - Deprecated - Please use integrationIds instead
ActionCategoryName *string `json:"actionCategoryName,omitempty"`
// IntegrationIds - The list of integration IDs for Data Action
IntegrationIds *[]string `json:"integrationIds,omitempty"`
// ResponseStatuses - The list of Response codes for Data Action
ResponseStatuses *[]string `json:"responseStatuses,omitempty"`
// AvailableDashboard - Filter to indicate the availability of the dashboard is public or private.
AvailableDashboard *string `json:"availableDashboard,omitempty"`
// FavouriteDashboard - Filter to indicate whether the dashboard is favorite or unfavorite.
FavouriteDashboard *bool `json:"favouriteDashboard,omitempty"`
// MyDashboard - Filter to indicate the dashboard owned by the user.
MyDashboard *bool `json:"myDashboard,omitempty"`
// StationErrors - The list of agent errors that are related to station
StationErrors *[]string `json:"stationErrors,omitempty"`
}
func (o *Viewfilter) MarshalJSON() ([]byte, error) {
// Redundant initialization to avoid unused import errors for models with no Time values
_ = timeutil.Timedelta{}
type Alias Viewfilter
return json.Marshal(&struct {
MediaTypes *[]string `json:"mediaTypes,omitempty"`
QueueIds *[]string `json:"queueIds,omitempty"`
SkillIds *[]string `json:"skillIds,omitempty"`
SkillGroups *[]string `json:"skillGroups,omitempty"`
LanguageIds *[]string `json:"languageIds,omitempty"`
LanguageGroups *[]string `json:"languageGroups,omitempty"`
Directions *[]string `json:"directions,omitempty"`
OriginatingDirections *[]string `json:"originatingDirections,omitempty"`
WrapUpCodes *[]string `json:"wrapUpCodes,omitempty"`
DnisList *[]string `json:"dnisList,omitempty"`
SessionDnisList *[]string `json:"sessionDnisList,omitempty"`
FilterQueuesByUserIds *[]string `json:"filterQueuesByUserIds,omitempty"`
FilterUsersByQueueIds *[]string `json:"filterUsersByQueueIds,omitempty"`
UserIds *[]string `json:"userIds,omitempty"`
ManagementUnitIds *[]string `json:"managementUnitIds,omitempty"`
AddressTos *[]string `json:"addressTos,omitempty"`
AddressFroms *[]string `json:"addressFroms,omitempty"`
OutboundCampaignIds *[]string `json:"outboundCampaignIds,omitempty"`
OutboundContactListIds *[]string `json:"outboundContactListIds,omitempty"`
ContactIds *[]string `json:"contactIds,omitempty"`
ExternalContactIds *[]string `json:"externalContactIds,omitempty"`
ExternalOrgIds *[]string `json:"externalOrgIds,omitempty"`
AniList *[]string `json:"aniList,omitempty"`
DurationsMilliseconds *[]Numericrange `json:"durationsMilliseconds,omitempty"`
AcdDurationsMilliseconds *[]Numericrange `json:"acdDurationsMilliseconds,omitempty"`
TalkDurationsMilliseconds *[]Numericrange `json:"talkDurationsMilliseconds,omitempty"`
AcwDurationsMilliseconds *[]Numericrange `json:"acwDurationsMilliseconds,omitempty"`
HandleDurationsMilliseconds *[]Numericrange `json:"handleDurationsMilliseconds,omitempty"`
HoldDurationsMilliseconds *[]Numericrange `json:"holdDurationsMilliseconds,omitempty"`
AbandonDurationsMilliseconds *[]Numericrange `json:"abandonDurationsMilliseconds,omitempty"`
EvaluationScore *Numericrange `json:"evaluationScore,omitempty"`
EvaluationCriticalScore *Numericrange `json:"evaluationCriticalScore,omitempty"`
EvaluationFormIds *[]string `json:"evaluationFormIds,omitempty"`
EvaluatedAgentIds *[]string `json:"evaluatedAgentIds,omitempty"`
EvaluatorIds *[]string `json:"evaluatorIds,omitempty"`
Transferred *bool `json:"transferred,omitempty"`
Abandoned *bool `json:"abandoned,omitempty"`
Answered *bool `json:"answered,omitempty"`
MessageTypes *[]string `json:"messageTypes,omitempty"`
DivisionIds *[]string `json:"divisionIds,omitempty"`
SurveyFormIds *[]string `json:"surveyFormIds,omitempty"`
SurveyTotalScore *Numericrange `json:"surveyTotalScore,omitempty"`
SurveyNpsScore *Numericrange `json:"surveyNpsScore,omitempty"`
Mos *Numericrange `json:"mos,omitempty"`
SurveyQuestionGroupScore *Numericrange `json:"surveyQuestionGroupScore,omitempty"`
SurveyPromoterScore *Numericrange `json:"surveyPromoterScore,omitempty"`
SurveyFormContextIds *[]string `json:"surveyFormContextIds,omitempty"`
ConversationIds *[]string `json:"conversationIds,omitempty"`
SipCallIds *[]string `json:"sipCallIds,omitempty"`
IsEnded *bool `json:"isEnded,omitempty"`
IsSurveyed *bool `json:"isSurveyed,omitempty"`
SurveyScores *[]Numericrange `json:"surveyScores,omitempty"`
PromoterScores *[]Numericrange `json:"promoterScores,omitempty"`
IsCampaign *bool `json:"isCampaign,omitempty"`
SurveyStatuses *[]string `json:"surveyStatuses,omitempty"`
ConversationProperties *Conversationproperties `json:"conversationProperties,omitempty"`
IsBlindTransferred *bool `json:"isBlindTransferred,omitempty"`
IsConsulted *bool `json:"isConsulted,omitempty"`
IsConsultTransferred *bool `json:"isConsultTransferred,omitempty"`
RemoteParticipants *[]string `json:"remoteParticipants,omitempty"`
FlowIds *[]string `json:"flowIds,omitempty"`
FlowOutcomeIds *[]string `json:"flowOutcomeIds,omitempty"`
FlowOutcomeValues *[]string `json:"flowOutcomeValues,omitempty"`
FlowDestinationTypes *[]string `json:"flowDestinationTypes,omitempty"`
FlowDisconnectReasons *[]string `json:"flowDisconnectReasons,omitempty"`
FlowTypes *[]string `json:"flowTypes,omitempty"`
FlowEntryTypes *[]string `json:"flowEntryTypes,omitempty"`
FlowEntryReasons *[]string `json:"flowEntryReasons,omitempty"`
FlowVersions *[]string `json:"flowVersions,omitempty"`
GroupIds *[]string `json:"groupIds,omitempty"`
HasJourneyCustomerId *bool `json:"hasJourneyCustomerId,omitempty"`
HasJourneyActionMapId *bool `json:"hasJourneyActionMapId,omitempty"`
HasJourneyVisitId *bool `json:"hasJourneyVisitId,omitempty"`
HasMedia *bool `json:"hasMedia,omitempty"`
RoleIds *[]string `json:"roleIds,omitempty"`
ReportsTos *[]string `json:"reportsTos,omitempty"`
LocationIds *[]string `json:"locationIds,omitempty"`
FlowOutTypes *[]string `json:"flowOutTypes,omitempty"`
ProviderList *[]string `json:"providerList,omitempty"`
CallbackNumberList *[]string `json:"callbackNumberList,omitempty"`
CallbackInterval *string `json:"callbackInterval,omitempty"`
UsedRoutingTypes *[]string `json:"usedRoutingTypes,omitempty"`
RequestedRoutingTypes *[]string `json:"requestedRoutingTypes,omitempty"`
HasAgentAssistId *bool `json:"hasAgentAssistId,omitempty"`
Transcripts *[]Transcripts `json:"transcripts,omitempty"`
TranscriptLanguages *[]string `json:"transcriptLanguages,omitempty"`
ParticipantPurposes *[]string `json:"participantPurposes,omitempty"`
ShowFirstQueue *bool `json:"showFirstQueue,omitempty"`
TeamIds *[]string `json:"teamIds,omitempty"`
FilterUsersByTeamIds *[]string `json:"filterUsersByTeamIds,omitempty"`
JourneyActionMapIds *[]string `json:"journeyActionMapIds,omitempty"`
JourneyOutcomeIds *[]string `json:"journeyOutcomeIds,omitempty"`
JourneySegmentIds *[]string `json:"journeySegmentIds,omitempty"`
JourneyActionMapTypes *[]string `json:"journeyActionMapTypes,omitempty"`
DevelopmentRoleList *[]string `json:"developmentRoleList,omitempty"`
DevelopmentTypeList *[]string `json:"developmentTypeList,omitempty"`
DevelopmentStatusList *[]string `json:"developmentStatusList,omitempty"`
DevelopmentModuleIds *[]string `json:"developmentModuleIds,omitempty"`
DevelopmentActivityOverdue *bool `json:"developmentActivityOverdue,omitempty"`
CustomerSentimentScore *Numericrange `json:"customerSentimentScore,omitempty"`
CustomerSentimentTrend *Numericrange `json:"customerSentimentTrend,omitempty"`
FlowTransferTargets *[]string `json:"flowTransferTargets,omitempty"`
DevelopmentName *string `json:"developmentName,omitempty"`
TopicIds *[]string `json:"topicIds,omitempty"`
ExternalTags *[]string `json:"externalTags,omitempty"`
IsNotResponding *bool `json:"isNotResponding,omitempty"`
IsAuthenticated *bool `json:"isAuthenticated,omitempty"`
BotIds *[]string `json:"botIds,omitempty"`
BotVersions *[]string `json:"botVersions,omitempty"`
BotMessageTypes *[]string `json:"botMessageTypes,omitempty"`
BotProviderList *[]string `json:"botProviderList,omitempty"`
BotProductList *[]string `json:"botProductList,omitempty"`
BotRecognitionFailureReasonList *[]string `json:"botRecognitionFailureReasonList,omitempty"`
BotIntentList *[]string `json:"botIntentList,omitempty"`
BotFinalIntentList *[]string `json:"botFinalIntentList,omitempty"`
BotSlotList *[]string `json:"botSlotList,omitempty"`
BotResultList *[]string `json:"botResultList,omitempty"`
BlockedReasons *[]string `json:"blockedReasons,omitempty"`
IsRecorded *bool `json:"isRecorded,omitempty"`
HasEvaluation *bool `json:"hasEvaluation,omitempty"`
HasScoredEvaluation *bool `json:"hasScoredEvaluation,omitempty"`
EmailDeliveryStatusList *[]string `json:"emailDeliveryStatusList,omitempty"`
IsAgentOwnedCallback *bool `json:"isAgentOwnedCallback,omitempty"`
AgentCallbackOwnerIds *[]string `json:"agentCallbackOwnerIds,omitempty"`
TranscriptTopics *[]Transcripttopics `json:"transcriptTopics,omitempty"`
JourneyFrequencyCapReasons *[]string `json:"journeyFrequencyCapReasons,omitempty"`
JourneyBlockingActionMapIds *[]string `json:"journeyBlockingActionMapIds,omitempty"`
JourneyActionTargetIds *[]string `json:"journeyActionTargetIds,omitempty"`
JourneyBlockingScheduleGroupIds *[]string `json:"journeyBlockingScheduleGroupIds,omitempty"`
JourneyBlockingEmergencyScheduleGroupIds *[]string `json:"journeyBlockingEmergencyScheduleGroupIds,omitempty"`
JourneyUrlEqualConditions *[]string `json:"journeyUrlEqualConditions,omitempty"`
JourneyUrlNotEqualConditions *[]string `json:"journeyUrlNotEqualConditions,omitempty"`
JourneyUrlStartsWithConditions *[]string `json:"journeyUrlStartsWithConditions,omitempty"`
JourneyUrlEndsWithConditions *[]string `json:"journeyUrlEndsWithConditions,omitempty"`
JourneyUrlContainsAnyConditions *[]string `json:"journeyUrlContainsAnyConditions,omitempty"`
JourneyUrlNotContainsAnyConditions *[]string `json:"journeyUrlNotContainsAnyConditions,omitempty"`
JourneyUrlContainsAllConditions *[]string `json:"journeyUrlContainsAllConditions,omitempty"`
JourneyUrlNotContainsAllConditions *[]string `json:"journeyUrlNotContainsAllConditions,omitempty"`
FlowMilestoneIds *[]string `json:"flowMilestoneIds,omitempty"`
IsAssessmentPassed *bool `json:"isAssessmentPassed,omitempty"`
ConversationInitiators *[]string `json:"conversationInitiators,omitempty"`
HasCustomerParticipated *bool `json:"hasCustomerParticipated,omitempty"`
IsAcdInteraction *bool `json:"isAcdInteraction,omitempty"`
HasFax *bool `json:"hasFax,omitempty"`
DataActionIds *[]string `json:"dataActionIds,omitempty"`
ActionCategoryName *string `json:"actionCategoryName,omitempty"`
IntegrationIds *[]string `json:"integrationIds,omitempty"`
ResponseStatuses *[]string `json:"responseStatuses,omitempty"`
AvailableDashboard *string `json:"availableDashboard,omitempty"`
FavouriteDashboard *bool `json:"favouriteDashboard,omitempty"`
MyDashboard *bool `json:"myDashboard,omitempty"`
StationErrors *[]string `json:"stationErrors,omitempty"`
*Alias
}{
MediaTypes: o.MediaTypes,
QueueIds: o.QueueIds,
SkillIds: o.SkillIds,
SkillGroups: o.SkillGroups,
LanguageIds: o.LanguageIds,
LanguageGroups: o.LanguageGroups,
Directions: o.Directions,
OriginatingDirections: o.OriginatingDirections,
WrapUpCodes: o.WrapUpCodes,
DnisList: o.DnisList,
SessionDnisList: o.SessionDnisList,
FilterQueuesByUserIds: o.FilterQueuesByUserIds,
FilterUsersByQueueIds: o.FilterUsersByQueueIds,
UserIds: o.UserIds,
ManagementUnitIds: o.ManagementUnitIds,
AddressTos: o.AddressTos,
AddressFroms: o.AddressFroms,
OutboundCampaignIds: o.OutboundCampaignIds,
OutboundContactListIds: o.OutboundContactListIds,
ContactIds: o.ContactIds,
ExternalContactIds: o.ExternalContactIds,
ExternalOrgIds: o.ExternalOrgIds,
AniList: o.AniList,
DurationsMilliseconds: o.DurationsMilliseconds,
AcdDurationsMilliseconds: o.AcdDurationsMilliseconds,
TalkDurationsMilliseconds: o.TalkDurationsMilliseconds,
AcwDurationsMilliseconds: o.AcwDurationsMilliseconds,
HandleDurationsMilliseconds: o.HandleDurationsMilliseconds,
HoldDurationsMilliseconds: o.HoldDurationsMilliseconds,
AbandonDurationsMilliseconds: o.AbandonDurationsMilliseconds,
EvaluationScore: o.EvaluationScore,
EvaluationCriticalScore: o.EvaluationCriticalScore,
EvaluationFormIds: o.EvaluationFormIds,
EvaluatedAgentIds: o.EvaluatedAgentIds,
EvaluatorIds: o.EvaluatorIds,