This is mySociety's popular map-based reporting platform: easy to install in new countries and regions
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Welcome to FixMyStreet Platform

FixMyStreet Platform is an open source project to help people run websites for reporting common street problems such as potholes and broken street lights to the appropriate authority.

Users locate problems using a combination of address and sticking a pin in a map without worrying about the correct authority to report it to. FixMyStreet then works out the correct authority using the problem location and type and sends a report, by email or using a web service such as Open311. Reported problems are visible to everyone so they can see if something has already been reported and leave updates. Users can also subscribe to email or RSS alerts of problems in their area.

It was created in 2007 by mySociety for reporting problems to UK councils and has been copied around the world. The FixMyStreet Platform is now at version 1.6.1.

##License This program is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. See


We've been working hard to make the FixMyStreet Platform easy to install and re-use in other countries - please see our site at for help and documentation in installing the FixMyStreet Platform.

Contribution Guidelines

Whilst many contributions come as part of people setting up their own installation for their area, we of course welcome stand-alone contributions as well. The Suitable for Volunteers label in our GitHub issues hopefully labels some potential tasks that might be suitable for that situation, though please do search through the other issues to see if what you're after has been suggested or discussed - or feel free to add your own issue if not.

Mobile apps

We've extracted all of the mobile apps from this repository into the fixmystreet-mobile repository.


  • v1.7 (23rd October 2015)

    • Front end improvements:
      • Add right-to-left design option. #1209
      • Add state/category filters to list pages. #1141
      • Include last update time in around/my page lists. #1245
      • Show report details more nicely on a questionnaire page. #1104
      • Improve email confirmation page (now matches success pages). #577
      • Update URL hash when mobile menu navigation clicked. #1211
      • Add public status page showing stats and version. #1251
      • Accessibility improvements to map pages. #1217
      • New default OpenGraph image. #1184
      • Turkish translation.
    • Performance improvements:
      • A number of database speed improvements. #1017
    • Bugfixes:
      • Translate report states in admin index. #1179
      • Improve translation string on alert page. #348
      • Fix location bug fetching category extras.
      • Workaround DMARC problems. #1070
      • Fix padding of alert form box. #1211
      • Pin Google Maps API version to keep it working. #1215
      • Upgrade Google geocoder to version 3. #1194
      • Fix script running when CDPATH is set. #1250
      • Fix retina image size on front page. #838
      • Process update left as part of questionnaire, to catch empty ones. #1234
      • Make sure explicit sign in button clicks are honoured. #1091
      • Adjust email confirmation text when report not being sent. #1210
      • Fix footer links in admin if behind a proxy. #1206
      • Use base URL in a cobrand alert for a report without a body. #1198
      • Fix potential graph script failure in perl 5.16+. #1262
    • Development improvements:
      • Error logging should now work consistently. #404
      • CSS
        • Streamline navigation menu CSS. #1191
        • Streamline list item CSS. #1141
        • make_css now follows symlinks. #1181
        • Use a sass variable for hamburger menu. #1186
        • Write progress of make_css_watch to terminal title. #1211
      • Templates:
        • Remove final hardcoded "FixMyStreet" from templates. #1205
        • Combine a number of base/fixmystreet templates. #1245
      • Installation:
        • Make sure submodules are checked out by Vagrant. #1197
        • Remove Module::Pluggable warning in newer perls. #1254
        • Bundle carton to ease installation step. #1208
      • Translation:
        • Improve ease of running gettext-extract. #1202
      • Add standard app.psgi file.
      • Add link to volunteer tickets in README. #1259
      • Use Modernizr to decide whether to show mobile map. #1192
      • Prevent potential session cookie recursion. #1077
      • Allow underscore in cobrand name/data. #1236
      • Add a development URL to see check email pages. #1211
  • v1.6.1 (31st July 2015)

    • Bugfixes:
      • Fix bug introduced in last release when setting multiple areas for a body in the admin. #1158
      • Don't have default "name >= 5 characters"/"must have space" checks, as Latin-centric #805
    • New features:
      • Danish translation.
    • Front end improvements:
      • Fix “All Reports” table headers on scroll. #50
      • Add time tooltips to All Reports table headings. #983
      • Fix sidebar running over the footer on alerts page. #1168
    • Admin improvements:
      • Add mark as sent button. #601
      • Add link to comment user ID from body form if present. #580
      • Add MapIt links from body page/ report co-ordinates. #638
      • Show any category extra data. #517 #920
      • Mark users who have moderate permission. #990
      • Allow editing of body external URL.
      • List a report’s bodies more nicely.
    • UK specific improvements:
      • Explain gone Northern Ireland councils. #1151
      • Better messaging for councils refusing messages. #968
  • v1.5.5 / v1.6 (10th July 2015)

    • Security:
      • Fix vulnerability in login email sending that could allow an account to be hijacked by a third party.
      • Time out email authentication tokens.
      • Update dependency to fix issue with Unicode characters in passwords.
    • New features:
      • Chinese translation.
    • Front end improvements:
      • Add “Report” button in default mobile header. #931
      • Use ‘hamburger’ menu icon in mobile header. #931
      • Resize map pins based on zoom level. #1041
      • Improve report meta information display. #1080
      • Display message on body page when reports list is empty.
    • Bugfixes:
      • Fix issue with shrunken update photos. #424
      • Fix typo in footer role="contentinfo".
      • Default Google maps to satellite view. #1133
      • Update Bing Maps parameter ID.
    • Development improvements:
      • Add ability for map pages to filter by category/state. #1134 (this is currently on a couple of cobrands, to add to base soon)
      • Allow cobrands to specify ordering on all reports page.
      • Use mocked Nominatim in tests to cope with bad connections.
      • Add Extra role to ease use of the {extra} database field. #1018
    • UK specific improvements:
      • Add dog poop poster. #1028
  • v1.5.4 (25th February 2015)

    • New features:
      • Stamen toner-lite and Bing Maps tiles.
      • Czech and part-done Lithuanian translations.
    • Front end improvements:
      • Nicer confirmation pages, with next steps template example. #972
      • Always show report/update confirmation page, even if logged in. #1003
      • Expire cached geolocations after a week. #684
    • Bugfixes:
      • Make sure all co-ordinates are stringified/truncated. #1009
      • Correct "Open Street Map" to "OpenStreetMap". #1021
      • Only create timezone objects once, at startup.
    • Development improvements:
      • Remove need to specify en-gb in LANGUAGES. #1015
      • Mac installation improvements. #1014
      • Make use of jhead and Math::BigInt::GMP optional. #1016
      • Link from admin config page to MapIt. #1022
      • Test URLs for confirmation pages.
      • New configuration variable for setting up behind a secure proxy.
    • UK specific improvements:
      • Output easting/northing on one line. #997
      • Output Irish easting/northing in Northern Ireland. #822
  • v1.5.3 (21st January 2015)

    • New features:
      • Satellite map toggle option on Google Maps view. #1002
      • Greek translation.
    • Bugfixes:
      • Fix cron-based email to use configured SMTP settings. #988
      • Update UNIX_USER variable on installation setup of crontab. #974
      • Improve make_css finding of bundled compass when in symlink. #978
      • Remove hard-coded site name from submit email template.
      • Allow forked repository pull requests to run on Travis.
      • Fix title of Privacy page, and other minor text fixes.
      • CSS: add some bottom content padding and fix a tiny map links issue.
    • Development improvements:
      • Replace site_title cobrand function with site-name web template. #979
      • Remove need for 'cron-wrapper' to run scripts. #852
      • Rename 'test-wrapper' to 'run-tests'. #999
      • Add client_max_body_size nginx config option. #995
      • Tidy up bin directory and #! lines.
    • Admin improvements:
      • Add staging email warning on admin body pages if needed. #982
      • Add admin navigation link to Configuration page. #1005
      • Better URL for body category editing.
  • v1.5.2 (17th December 2014)

    • Hide unneeded heading on default footer.
    • Suppress 'Argument "" isn't numeric' warning on admin report edit page.
    • [UK] Don't show topic form field when reporting abuse.
    • Use token in moderation response URL to prevent hidden report leak.
  • v1.5.1 (12th December 2014)

    • Bugfixes
      • Use correct cobrand signature in SendReport emails. #960
      • Fix double encoding of non-ASCII signature in emails. #961
      • Use area-based alerts by default, as they function correctly. #959
      • Set DefaultLocale appropriately when language set, for date display.
    • Open311
      • Better error if Open311 server returns a nil service list.
      • Cope better with Open311 server not liking a blank jurisdiction_id.
    • Installation/developer improvements:
      • Add a script to use a test database for running tests. #786
      • Make base FAQ more generic, move out UK-specific parts. #753 #935
      • Provide guidance at top of example config file.
      • Don't install open311-endpoint feature by default.
  • v1.5 (19th November 2014)

    • Installation/developer improvements:
      • Support for Ubuntu Trusty Tahr 14.04 LTS. #921
      • Install bundler for more stable gem installation. #923
      • Rewritten graph generation programs in Perl. #924
      • Front end report moderation code. #809
    • Admin improvements:
      • Pagination of admin search results. #909
      • Validation of category details. #556
      • Removed overhang in body categories table. #738
      • Add encouraging message about support. #929
      • Tweak summary output on bodies page. #516
      • Move diligency table to bottom of page. #739
    • Front end:
      • Map page sidebar now flush with edges of window. #381
      • Simplify z-index usage, with other tidying. #673
      • Filtering of All Reports by category in URL. #254
      • More template generalisation, moving UK-specific stuff away. #344
    • Bugfixes:
      • Fixed JavaScript-disabled submission in Chrome/Firefox. #932
      • Show logged in message as success, not error. #357
      • Remove opacity from map controls on mobile.
      • Escape category in RSS feeds.
    • Internationalisation:
      • Add Albanian, Bulgarian, Hebrew, and Ukranian .po files.
  • v1.4.2 (14th July 2014)

    • Maintenance release to deal with failing package installation. #832
    • User additions/improvements:
      • New links from /reports to open/fixed reports. #798
      • Better detection of signing in on /auth form. #816
    • Installation/developer improvements:
      • Allow SMTP username/password to be specified. #406
      • Correct GitHub link in Vagrantfile.
      • Error correctly if cron-wrapper fails to run.
      • Rename default web templates directory to base.
      • Move UK-specific text to separate templates. #344
      • Upgrade bundled cpanm. #807
  • v1.4.1 (23rd May 2014)

    • Don't run some cron scripts by default, and rejig timings, to alleviate memory problems on EC2 micro instances. #640
  • v1.4 (16th May 2014)

    • User improvements:
      • Adds some guidance on an empty /my page. #671
      • Auto-selects the category when reporting if there is only one. #690
      • Stops indenting emails a few spaces. #715
      • Email template updates. #700
    • Installation/developer improvements:
      • Makes it easier to change the pin icons. #721
      • Sends reports on staging sites to the reporter. #653
      • Adds a no-op send method to suspend report sending. #507
      • Improves the example Apache config. #733
      • Includes a nicer crontab example. #621
      • New developer scripts:
        • make_css_watch. #680
        • geocode. #758
      • Adds external_url field to Bodies. #710
      • Reinstates Open311 original update fetching code. #710 #755
      • Pins sass/compass versions. #585
      • Adds new MAPIT_GENERATION variable. #784
    • Bugfixes:
      • Fixes MapQuest and OSM attribution. #710 #687
      • Remove cached photos when deleted from admin.
      • Tiny bugfixes processing Open311 updates. #677
      • Correctly sets language in email alert loop. #542
      • Cron emails use EMAIL_DOMAIN in Message-ID. #678
      • Minor fixes for Debian wheezy.
      • Graph display of fixed states.
      • Slight CSS simplification. #609
    • Internal things:
      • Improves the robustness of Carton installation. #675
      • Doubles the speed of running tests on Travis.
  • v1.3 (12th November 2013)

    • Changes cobrand behaviour so if only one is specified, always use it. #598
    • Allows multiple email addresses to be given for a contact.
    • Bugfixes to pan icon placement, and bottom navbar in Chrome. #597
    • Admin improvements
      • Search by external ID. #389
      • Date picker in stats. #514
      • Mark external links. #579
      • Fix for bug when changing report state from 'unconfirmed'. #527
      • Improve lists of report updates.
      • Add marking of bodies as deleted.
      • Show version number of code on config page.
    • Test suite runs regardless of config file contents. #596
  • v1.2.6 (11th October 2013)

    • Upgrades OpenLayers to 2.13.1, for e.g. animated zooming.
    • Adds facility for using Google Maps via OpenLayers. #587
    • Swaps installation order of Perl modules/database, more robust. #573
    • Renames default FakeMapIt "Default Area" to "Everywhere". #566
    • Adds a "current configuration" admin page. #561
  • v1.2.5 (13th September 2013)

    • Adds various useful hints and notices to the admin interface. #184
    • Improves the install script, including an example Vagrantfile
    • It is now easier for tests to override particular configuration variables should they need to.
  • v1.2.4 (5th September 2013)

    • A fix for the long-standing issue where multiline strings were not being translated (reported at )
    • Better translation strings for "marked as" updates, fixes #391
    • Less noise when running the tests
  • v1.2.3 (2nd September 2013)

    • Maintenance release to deal with failing installation
    • Improves reuse of make_css and shared CSS
    • Removes hardcoded UK URLs on a couple of admin error emails
    • Marks a couple of strings missing translation
    • Updates mapquest URLs
  • v1.2.2 (26th July 2013)

    • Maintenance release to deal with failing installation
    • Improves the Google Maps plugin somewhat, though still needs work
  • v1.2.1 (5th June 2013)

    • Maintenance release to deal with failing carton installation
    • Test and module fixes for installation on Debian wheezy
    • Module fixes for running on Travis
    • The install script adds gem environment variables to the user's .bashrc so that make_css can be run directly after installation
    • make_css automatically spots which cobrands use compass
    • Adds some missing states to the admin report edit page
  • v1.2 (3rd May 2013)

    • Adds MAPIT_ID_WHITELIST to allow easier use of global MapIt
    • Adds postfix to the install script/ AMI so emailing works out of the box
    • Adds an extra zoom level to the OSM maps
    • Adds the Catalyst gzip plugin so HTML pages are gzipped
    • Fixes an issue with the All Reports summary statistics not including some open states, such as 'in progress'
  • v1.1.2 (15th March 2013)

    • Includes the cpanfile now required by carton, the Perl package management program we use.
  • v1.1.1 (22nd February 2013)

    • Hotfix to fix missed iPhone width bug
  • v1.1 (22nd February 2013)

    • Adds bodies, so that the organisations that reports are sent to can cover multiple MapIt administrative areas, or multiple bodies can cover one area, and other related scenarios
    • Admin display improvements
    • Internationalisation improvements, especially with text in JavaScript
    • Various minor updates and fixes (e.g. a --debug option on send-reports, and coping if MapIt has its debug switched on)
  • v1.0 (24th October 2012)

    • Official launch of the FixMyStreet platform