diff --git a/modules/ROOT/pages/authentication-authorization/manage-users.adoc b/modules/ROOT/pages/authentication-authorization/manage-users.adoc
index 20ee6ec58..ee9edf9d1 100644
--- a/modules/ROOT/pages/authentication-authorization/manage-users.adoc
+++ b/modules/ROOT/pages/authentication-authorization/manage-users.adoc
@@ -21,6 +21,8 @@ If suspended while using Neo4j, they lose all assigned roles with their privileg
 * Users who authenticate and authorize against an external ID provider (e.g., LDAP) can still log in.
 If suspended while using Neo4j, they retain the roles and the privileges assigned by the external provider, including the `PUBLIC` role.
 To prevent any of these, you need to use the mechanisms of their identity provider.
+* Users who authenticate and authorize against an external ID provider and have xref:authentication-authorization/auth-providers.adoc[user auth providers] set up cannot log into Neo4j.
+If suspended while using Neo4j, they lose all assigned roles and associated privileges, including the `PUBLIC` role, until reactivated.
 
 [[access-control-user-syntax]]
 == User management command syntax