diff --git a/src/pages/how-to/troubleshooting-client.mdx b/src/pages/how-to/troubleshooting-client.mdx index b60b5ce9..f63f9928 100644 --- a/src/pages/how-to/troubleshooting-client.mdx +++ b/src/pages/how-to/troubleshooting-client.mdx @@ -331,8 +331,6 @@ the `config.json` file: - `/etc/netbird/config.json` for Linux/MacOS - `C:\ProgramData\netbird\config.json` for Windows -You will need to remove the file manually to use the machine as a different user/Setup Key. - You might get errors like below when trying to use Setup Key/different SSO user account during login: ``` @@ -349,6 +347,12 @@ The most notable examples of encountering the issue are: - a machine\'s Peer got removed from the Dashboard without clearing the file, - the user uses different browser/profile or selects the wrong account during SSO login at the start of the workday, +To resolve the issue, you will need to remove the file manually to use the machine as a different user/Setup Key while the NetBird client daemon is stopped: + +1. `netbird service stop` +2. `sudo rm /etc/netbird/config.json` (*nix) or `rm C:\ProgramData\netbird\config.json` (Windows) +3. `netbird service start` + ## Debugging access to network resources In this section we will be presenting methodology of troubleshooting access issues involving Netbird.