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NC 2.6.0 client shows an unstable GUI window on Mac OS X after first config #1501

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TP75 opened this issue Oct 11, 2019 · 10 comments
Open

NC 2.6.0 client shows an unstable GUI window on Mac OS X after first config #1501

TP75 opened this issue Oct 11, 2019 · 10 comments
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@TP75
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@TP75 TP75 commented Oct 11, 2019

EDIT:

  • re-opened for similar issues: #1602

  • NC desktop App macOS -- Version 2.6.1stable (build 291105)

Expected behaviour

The NC client should show a stable GUI window.

Actual behaviour

The NC client repeatedly shows an unstable GUI window with mixed content of otherwise different sub-views.

Steps to reproduce

  1. establish a fresh client to the environment of an user account
  2. select Network view after configuration
  3. change to Server view

Apparently happens to fresh configured client only. De-selecting the client and opening of a new NC client window continued this GUI issue. Later application of the client seems to be stable.

Client configuration

Client version: 2.6.0stable (build 20190927)

Operating system:

  1. MacOS X / macOS Mojave 10.14.6
  2. Mac OS X / macOS HighSierra 10.13.6

OS language:

  1. German (Deutsch / DE)
  2. Dutch (Nederlands / NL)

presumably more if not all languages or independent from OS locale & language

Qt version used by client package (Linux only, see also Settings dialog): Qt 5.9.2

Client package (From Nextcloud or distro) (Linux only): n.a.

Installation path of client:
/Applications/nextcloud.app

Server configuration

Nextcloud version: 16.0.4.1 & 16.0.5.1

Storage backend (external storage): n.a.

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

  1. Client logfile: n.a.
  1. Web server error log: n.a.

  2. Server logfile: nextcloud log (data/nextcloud.log): n.a.

Screenshot

screenshot_2019-10-10b

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@TP75 TP75 commented Oct 14, 2019

This issue shows a similar behaviour after first setup in an OS locale environment different from the a.m. German example. NC 2.6.0 client and Mac OS X / macOS HighSierra 10.13.6

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@misch7 misch7 commented Oct 19, 2019

Hey,

we've just released 2.6.1 RC1 which is built with Qt 5.12.5 on all platforms (also has OpenSSL 1.1.1d, so it features TLS 1.3).

You may give it a try:
https://github.com/nextcloud/desktop/releases/tag/v2.6.1-rc1

Would be good to know if the problem was caused by the older Qt versions used in the previous builds.

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@TP75 TP75 commented Oct 19, 2019

Please also have a look at the b.m. issue and certain comment:

Desktop client not syncing changes # 597 (as referenced above) includes the 2.6.1 RC1 client apparently.

Alright. Reproduced it now also on

* Server 16.0.5

* Group Folders 4.1.3

* Desktop client 2.6.0 (and 2.6.1 RC1)

and also on

* Server 17.0.0

* Group Folders 5.0.3

* Desktop client 2.6.0 (and 2.6.1 RC1)

Extra info: once any change is made to a normal folder on the server (or another connected client), the group folder sync gets triggered also - but not if changes on the server have been made within a group folder only.

However, I will give it a try and will come back on the results and the GUI on MacOS X issue.

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@TP75 TP75 commented Oct 20, 2019

@misch7 Thank you very much.

Conclusion

The intermediate NC Client Version 2.6.1rc1 (build 20191018) showed a behaviour as expected. The intermediate NC client shows a stable GUI window on Mac OS X / macOS again.

Client configuration

Client version: Version 2.6.1rc1 (build 20191018)

Operating system:

  1. MacOS X / macOS Mojave 10.14.6
  2. Mac OS X / macOS HighSierra 10.13.6
  3. Mac OS X / macOS Sierra 10.12.6

OS language:

  1. German (Deutsch / DE)
  2. Dutch (Nederlands / NL)
  3. German (Deutsch / DE)

Qt version used by client package (Linux only, see also Settings dialog): Qt 5.12.5

Server configuration

Nextcloud version: 16.0.5.1

Brief description of tests:

  1. MacOS X / macOS Mojave 10.14.6
  • delete old installation i.e. removal of app folder from /Applications and clean trash basket
  • remote install of RC1 by help of Apple Remote Desktop 3.9
  • establish a fresh new local user account
  • login to this user account and make a new NC client setup
  • play around with the NC client GUI window
  1. Mac OS X / macOS HighSierra 10.13.6
  • do not delete old installation
  • remote install of RC1 by help of Apple Remote Desktop 3.9
  • login to an applicable existing user account and make a new NC client setup
  • play around with the NC client GUI window
  1. Mac OS X / macOS Sierra 10.12.6
  • do not delete old installation
  • local install of RC1 from admin account
  • establish a fresh new local user account
  • login to this user account and make a new NC client setup
  • play around with the NC client GUI window

Further remarks:

Other issues were identified for the RC1 version besides the a.m. original issue (which is resolved).

I may identify the other issues by tickets of their own in the near future.

I will presumably close this issue after I get the NL results.

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@TP75 TP75 commented Oct 21, 2019

The major GUI issue of the NC client 2.6.0 version can be called resolved by the NC client 2.6.1 RC1 version.

@TP75 TP75 closed this Oct 21, 2019
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@TP75 TP75 commented Nov 13, 2019

@TP75 TP75 reopened this Nov 13, 2019
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@misch7 misch7 commented Dec 1, 2019

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@TP75 TP75 commented Dec 2, 2019

@misch7 👍

Here's a new test build, based on PR #1651 (macOS 10.12+):
https://download.nextcloud.com/desktop/daily/Mac/Installer/Nextcloud-qt5.12.5-2.7.0.20191201daily.pkg

THX

I'll give it a look and some trial when I find the time. However: Why 2.7.0 and not 2.6.2 if I may?

Anyway, added to: https://help.nextcloud.com/t/macos-nc-2-7-0-bucket-list/64890

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@misch7 misch7 commented Dec 2, 2019

I'll give it a look and some trial when I find the time.

👍

However: Why 2.7.0 and not 2.6.2 if I may?

This is just our development branch version; Next release is 2.6.2

Anyway, added to: https://help.nextcloud.com/t/macos-nc-2-7-0-bucket-list/64890

This is no public test candidate - just a test build (patched daily) - please don't advertise it as such on the forums, it's not considered stable for general testing.

But thanks for your community efforts, keep up with 2.6 :-)

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