New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
New version check never concludes #1519
Comments
Hmm... interesting that 64 bit version gets installed under Program Files (x86)... |
@InfamousUser This is because you updated your existing installation and Setup uses your previous location. Has been fixed in 2.5.3 but you'd need to uninstall and do a fresh install to change the path. Regarding your original issue: Did you restart both your computer (reboot) and the client? Usually the "Checking update server..." message is related to connection issues or the system / client running to long without being restarted. |
@misch7 Okay I uninstalled properly and reinstalled 2.6.0 again, now it works. Something must have gone wrong during one of the new version installations because it wasn't working since several versions back. And you're right, I do keep my PC without restart for several weeks, the only other thing that has an issue is Chrome having memory leaks so requires occasional restart. No restart after this reinstall tho, worked immediately. Thanks! |
@TP75: This is only related to the Windows installer. And your client settings and synced will be kept when you reinstall the client. @InfamousUser: Nice that this solved the issue 👍 It’s always a good idea to reboot your system from time to time. Especially on Windows, as it tends to trash itself after a while and you‘ll notice some apps misbehaving or even refuse to start. |
@misch7 Thank you. I was aware of the NC client continuity in settings and sync. However, you clarified on my question 'need to uninstall and do a fresh install' specifically. So no need to uninstall and do a fresh install besides Windows. I am good with this. |
Well on Windows an uninstall isn't needed either normally but something must've gone wrong with my update. @misch7 Yeah, reboots are a good idea so I reboot it at least monthly. I install updates every few months so it's not an issue. :) I must say I haven't had issues with anything else for a long time, mostly it's app bugs. I've probably jynxed it now... |
Expected behaviour
The check should either fail or succeed with new or no new versions.
Actual behaviour
Client is "Checking update server..." indefinitely with no feedback.
Steps to reproduce
Client configuration
Client version: 2.6.0stable-Win64
Operating system: Windows 8
OS language: English
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From Nextcloud or distro) (Linux only):
Installation path of client: C:\Program Files (x86)\Nextcloud\
Server configuration
Nextcloud version: 17
Storage backend (external storage):
Logs
Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.
Client logfile: Output of
nextcloud --logwindow
ornextcloud --logfile log.txt
(On Windows using
cmd.exe
, you might need to firstcd
into the Nextcloud directory)(See also https://docs.nextcloud.com/desktop/2.3/troubleshooting.html#log-files)
The 'nextcloud --logwindow' simply opens the Nextcloud client on the tab with update check.
Web server error log:
Server logfile: nextcloud log (data/nextcloud.log):
The text was updated successfully, but these errors were encountered: