First sharing to a Guest does not work / Guest app does not work #163

szaimen · 2019-08-28T23:28:47Z

Steps to reproduce

install the guest app from the appstore
Try to share to a new user and enter a name of a not already existing user

Expected behaviour

I should then see the "create guest account"-popup

Actual behaviour

A text-bubble appears with the text "no users and groups found with that name" and the loading-wheel spins until the end of time. (also nothing happens, if I click on the spinning wheel or click enter on the keyboard. (klicking enter just results in greying out the field)

Server configuration detail

Operating system: Linux 5.0.0-25-generic #26~18.04.1-Ubuntu SMP Thu Aug 1 13:51:02 UTC 2019 x86_64

Webserver: Apache (fpm-fcgi)

Database: mysql 5.7.27

PHP version:

7.2.20
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bz2, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, SPL, iconv, intl, json, ldap, mbstring, pcntl, PDO, session, pdo_sqlite, posix, Reflection, standard, SimpleXML, mysqlnd, exif, tokenizer, xml, xmlreader, xmlwriter, zip, pdo_mysql, cgi-fcgi, redis, Zend OPcache

Nextcloud version: 16.0.3 - 16.0.3.0

Updated from an older Nextcloud/ownCloud or fresh install: updated over the time starting at 15.0.8

Where did you install Nextcloud from: snap-store

Signing status

Array
(
)

List of activated apps

Enabled:
 - activity: 2.9.1
 - admin_audit: 1.6.0
 - announcementcenter: 3.5.1
 - apporder: 0.7.1
 - bookmarks: 1.1.1
 - calendar: 1.7.0
 - circles: 0.17.7
 - cloud_federation_api: 0.2.0
 - contacts: 3.1.3
 - cospend: 0.1.0
 - dav: 1.9.2
 - deck: 0.6.6
 - drawio: 0.9.3
 - event_update_notification: 0.3.4
 - external: 3.3.0
 - extract: 1.2.0
 - federatedfilesharing: 1.6.0
 - files: 1.11.0
 - files_3d: 0.1.0
 - files_downloadactivity: 1.5.0
 - files_ebookreader: 0.0.1
 - files_external: 1.7.0
 - files_linkeditor: 1.0.10
 - files_mindmap: 0.0.15
 - files_pdfviewer: 1.5.0
 - files_rightclick: 0.15.1
 - files_sharing: 1.8.0
 - files_trashbin: 1.6.0
 - files_versions: 1.9.0
 - files_videoplayer: 1.5.0
 - firstrunwizard: 2.5.0
 - forms: 1.0.3
 - gallery: 18.3.0
 - guests: 1.1.1
 - impersonate: 1.3.0
 - issuetemplate: 0.5.0
 - keeweb: 0.5.1
 - logreader: 2.1.0
 - lookup_server_connector: 1.4.0
 - metadata: 0.9.0
 - music: 0.10.0
 - nextcloud_announcements: 1.5.0
 - notes: 3.0.1
 - notifications: 2.4.1
 - oauth2: 1.4.2
 - password_policy: 1.6.0
 - passwords: 2019.8.1
 - polls: 0.10.2
 - previewgenerator: 2.1.0
 - privacy: 1.0.0
 - provisioning_api: 1.6.0
 - quickaccesssorting: 1.0.1
 - radio: 0.6.5
 - rainloop: 6.0.3
 - ransomware_detection: 0.5.2
 - ransomware_protection: 1.4.0
 - recommendations: 0.4.0
 - serverinfo: 1.6.0
 - spreed: 6.0.4
 - suspicious_login: 1.0.0
 - tasks: 0.11.1
 - telephoneprovider: 1.0.2
 - text: 1.0.2
 - theming: 1.7.0
 - twofactor_admin: 0.4.0
 - twofactor_backupcodes: 1.5.0
 - twofactor_nextcloud_notification: 1.1.2
 - twofactor_totp: 3.0.1
 - video_converter: 0.1.0
 - viewer: 1.0.0
 - workflowengine: 1.6.0
Disabled:
 - accessibility
 - comments
 - encryption
 - federation
 - files_texteditor
 - sharebymail
 - sharerenamer
 - support
 - survey_client
 - systemtags
 - user_ldap

Configuration (config/config.php)

{
    "apps_paths": [
        {
            "path": "\/snap\/nextcloud\/current\/htdocs\/apps",
            "url": "\/apps",
            "writable": false
        },
        {
            "path": "\/var\/snap\/nextcloud\/current\/nextcloud\/extra-apps",
            "url": "\/extra-apps",
            "writable": true
        }
    ],
    "supportedDatabases": [
        "mysql"
    ],
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "memcache.local": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0
    },
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "16.0.3.0",
    "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "maintenance": false,
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "ssl",
    "mail_sendmailmode": "smtp",
    "mail_smtpport": "465",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpauth": 1,
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "trashbin_retention_obligation": "disabled",
    "loglevel": 2,
    "share_folder": "\/Shared",
    "preview_max_x": 1536,
    "preview_max_y": 1536,
    "preview_max_scale_factor": 1,
    "enabledPreviewProviders": [
        "OC\\Preview\\PNG",
        "OC\\Preview\\JPEG",
        "OC\\Preview\\GIF",
        "OC\\Preview\\HEIC",
        "OC\\Preview\\BMP",
        "OC\\Preview\\XBitmap",
        "OC\\Preview\\TIFF",
        "OC\\Preview\\Illustrator",
        "OC\\Preview\\Movie",
        "OC\\Preview\\Photoshop",
        "OC\\Preview\\SVG"
    ],
    "app_install_overwrite": [
        "occweb"
    ],
    "theme": ""
}

Are you using external storage, if yes which one: local-cifs mount

Are you using encryption:

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

Operating system: Windows 10

Logs

Web server error log

Insert your web server log here

Nextcloud log

Insert your Nextcloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

The text was updated successfully, but these errors were encountered:

kesselb · 2019-09-01T20:03:30Z

Thank you for reporting this issue 👍

I will need your browser console log to investigate this issue. Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand)

Chrome

Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
Alternative method:
1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
2. Click the “console” tab.

Safari

Press CMD + ALT + I to open the Web Inspector.
See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

IE9

Press F12 to open the developer tools.
Click the “console” tab.

Firefox

Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
or, if Firebug is installed (recommended):
1. Press F12 to open Firebug.
2. Click on the “console” tab.

Opera

Press CTRL + SHIFT + I to open Dragonfly.
Click on the “console” tab.

szaimen · 2019-09-01T20:16:52Z

Here are the console logs:
content.js:10 [Deprecation] chrome.loadTimes() is deprecated, instead use standardized API: nextHopProtocol in Navigation Timing 2. https://www.chromestatus.com/features/5637885046816768.
(anonymous) @ content.js:10
content.js:11 [Deprecation] chrome.loadTimes() is deprecated, instead use standardized API: nextHopProtocol in Navigation Timing 2. https://www.chromestatus.com/features/5637885046816768.
(anonymous) @ content.js:11
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
sorting.js?v=f9d66d57-321:90 customorder
Viewer.vue:347 The following handler is already registered Object
registerHandler @ Viewer.vue:347
2globals.js:30 The escapeHTML library is deprecated! It will be removed in nextcloud 19.
i @ globals.js:30
8globals.js:30 The humanFileSize library is deprecated! It will be removed in nextcloud 19.
i @ globals.js:30
domain.com/:1 Uncaught SyntaxError: Unexpected end of JSON input
at JSON.parse ()
at Object.success (sorting.js?v=f9d66d57-321:223)
at u (jquery.js:3099)
at Object.fireWith [as resolveWith] (jquery.js:3211)
at k (jquery.js:8264)
at XMLHttpRequest. (jquery.js:8605)
7globals.js:30 The escapeHTML library is deprecated! It will be removed in nextcloud 19.
i @ globals.js:30
globals.js:30 The humanFileSize library is deprecated! It will be removed in nextcloud 19.
i @ globals.js:30
sharedialogview.js:683 empty search term -> using recommendations
sharedialogview.js:664 recommendations Array(0)
sharedialogview.js:671 no sharing recommendations found
ShareDialogPlugin.js:16 Uncaught TypeError: Cannot read property 'some' of undefined
at ShareDialogPlugin.js:16
at Object. (sharedialogview.js:672)
at u (jquery.js:3099)
at Object.fireWith [as resolveWith] (jquery.js:3211)
at Object.r. [as resolve] (jquery.js:3301)
at Object.success (sharedialogview.js:641)
at u (jquery.js:3099)
at Object.fireWith [as resolveWith] (jquery.js:3211)
at k (jquery.js:8264)
at XMLHttpRequest. (jquery.js:8605)
globals.js:30 The escapeHTML library is deprecated! It will be removed in nextcloud 19.
i @ globals.js:30
tooltip.js:32 Deprecated call $.tooltip('fixTitle') has been deprecated and should be removed
e.tooltip @ tooltip.js:32
ShareDialogPlugin.js:16 Uncaught TypeError: Cannot read property 'some' of undefined
at ShareDialogPlugin.js:16
at Object. (sharedialogview.js:763)
at u (jquery.js:3099)
at Object.fireWith [as resolveWith] (jquery.js:3211)
at Object.r. [as resolve] (jquery.js:3301)
at Object.success (sharedialogview.js:387)
at u (jquery.js:3099)
at Object.fireWith [as resolveWith] (jquery.js:3211)
at k (jquery.js:8264)
at XMLHttpRequest. (jquery.js:8605)

and here a screenshot:

Thank you for your help!

szaimen · 2019-09-28T10:21:22Z

So I found my configuration-error:
I had the sharebymail-app disabled so that couldn't have worked.
I think it is just logical to habe this enabled to get it to work correctly but I think there should be a hint that sharebymail must be enabled.

Also I wonder why I am just able to create guest accounts for users, for which I have a mail-address inside my conatcs-app. So if I enter a random name, I am not able to create a guest account. So i always have to enter a name, which I have an emai-address for, and change the name and emailaddress afterwards, when the popup opens.

here is a new screenshot of the errors if I enter a name, that has no mailaddress in my contacts-app:

PVince81 · 2021-08-06T06:33:54Z

@szaimen closing as obsolete as the ticket is from 2019.

now, I won't ask you to test with latest master as that one is also broken, am working on it: #699

wiswedel transferred this issue from nextcloud/server Aug 29, 2019

PVince81 closed this as completed Aug 6, 2021

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First sharing to a Guest does not work / Guest app does not work #163

First sharing to a Guest does not work / Guest app does not work #163

szaimen commented Aug 28, 2019

kesselb commented Sep 1, 2019

Chrome

Safari

IE9

Firefox

Opera

szaimen commented Sep 1, 2019 •

edited

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szaimen commented Sep 28, 2019 •

edited

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PVince81 commented Aug 6, 2021

First sharing to a Guest does not work / Guest app does not work #163

First sharing to a Guest does not work / Guest app does not work #163

Comments

szaimen commented Aug 28, 2019

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration detail

Client configuration

Logs

kesselb commented Sep 1, 2019

Chrome

Safari

IE9

Firefox

Opera

szaimen commented Sep 1, 2019 • edited Loading

szaimen commented Sep 28, 2019 • edited Loading

PVince81 commented Aug 6, 2021

szaimen commented Sep 1, 2019 •

edited

Loading

szaimen commented Sep 28, 2019 •

edited

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