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v5.0.0 don't work with Collabora #1895

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fatalerrors80 opened this issue Dec 3, 2021 · 15 comments · Fixed by #1900
Closed

v5.0.0 don't work with Collabora #1895

fatalerrors80 opened this issue Dec 3, 2021 · 15 comments · Fixed by #1900
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2. developing Work in progress bug Something isn't working integration: built-in code server richdocumentscode

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@fatalerrors80
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Describe the bug
When using Collabora Built-in CODE server, we obtain infinite loading screen.

To Reproduce
Steps to reproduce the behavior:

  1. Install built-in CODE serveur
  2. Install or upgrade Collabora/Nextcloud Office Plugin
  3. Check Nextcloud Office is using built-in CODE server and connection is OK
  4. Try to open an Open Document file

Expected behavior
Office document to be opened and editable

Client details:

  • OS: Debian Bulleyes
  • Browser Firefox
  • Version 78.15.0esr
  • Device: desktop

Server details

Operating system: Debian Bullseye

Web server: Apache

Database: External PGSQL

PHP version: 7.4.25

Nextcloud version: 23

Version of the richdocuments app 5.0.0

Version of Collabora Online 21.2 (same behaviour with the older version=

Revert to version 4.1.2 fixes the problem, even if marked as unsupported by Nextcloud 23.
@SimplyCorbett
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SimplyCorbett commented Dec 3, 2021

Yep, we have an issue for this already here :)

The solution is to fresh install nextcloud 23 and use v4.1.2 of richdocuments.

See here - https://help.nextcloud.com/t/psa-how-to-get-collabora-working-on-nextcloud-23/128511

@fatalerrors80
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I suggest stopping distribution of v5.0.0 as it's obviously breaking a lot of Collabora instances. This is quite unprofessional to distribute such not tested enough plugin, especially when you put a lot of communication on it.

This also show that automatic plugin upgrade after Nextcloud upgrade, is not a great idea, particularly on third party plugins.

@leonardohlee
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image
same Issue with V5 here, it shows enabled. but won't open office document .
OS ubuntu 20.04
Apache2
Php7.4
NC23

@Aquariu
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Aquariu commented Dec 4, 2021

Duplicate of #1886 ?
EDIT: apparently not. Sorry about that.

@fatalerrors80
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Duplicate of #1886 ?

I think you didn't read details of the issue to say that...

@Aquariu
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Aquariu commented Dec 5, 2021

I did read, but I'll accept that I misunderstood without resistance whatsoever.
My apologies.

@markuman
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markuman commented Dec 6, 2021

I wonder how nextcloud comes in mind to name this new "nextcloud office" feature in there release presentation if it is
a) not working
b) was not released on release date of NC23 itself

@LunaSquee
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Having the same issue with an external server.

@markuman
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It's still not working here. Tested with a fresh new setup.

@beleon
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beleon commented Dec 18, 2021

The fix is not included in any release yet, currently just present in the git repo. Wait for #1922 to go through.

@fatalerrors80
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fatalerrors80 commented Dec 21, 2021

Upgraded to 5.0.1, still not working and exact same behavior...

Now I really am disappointed.

By the way I saw it could be reverse proxy related. Yes, I do have a reverse proxy. Main server is Apache while the reverse proxy is NGinX. If you need the reverse configuration please tell me.

@beleon
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beleon commented Dec 21, 2021

It's working for me now. I use an nginx reverse proxy. Do you use the Built-in CODE server @fatalerrors80? A reverse proxy shouldn't be a problem when using the Built-in CODE server afaik.

@fatalerrors80
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Yes I'm using bultin CODE server

@markuman
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5.0.1 with build-in server works for me now on a fresh setup.

@markushagge
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5.0.1 does not work here, neither for new installations, nor for updates (both With built-in Code-Server, latest version , in case of new installations loaded and installed with during installation)

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Labels
2. developing Work in progress bug Something isn't working integration: built-in code server richdocumentscode
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9 participants