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No apps found for your version #14482

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jearton opened this issue Mar 3, 2019 · 11 comments

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@jearton
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commented Mar 3, 2019

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:

centos7.6

Web server:

nginx

Database:

mariadb

PHP version:

7.3

Nextcloud version: (see Nextcloud admin page)

15.0.4

Updated from an older Nextcloud/ownCloud or fresh install:

fresh install

Where did you install Nextcloud from:

official website, xx.tar.gz

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@jearton

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commented Mar 3, 2019

default

@jearton

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commented Mar 3, 2019

I find the reason in debug logs. Then I find the hard codes. Could I customize it? Or customize the timeout params in the class Fetcher?

default

default

@jearton

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commented Mar 3, 2019

I just changed the value of endpointUrl to my own proxy url, and then restart php-fpm service. It works! Never timeout!

@kesselb

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commented Mar 3, 2019

'proxy' => '',

It's possible to define a proxy for outgoing connections.

@kesselb kesselb closed this Mar 3, 2019

@esturniolo

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commented Mar 12, 2019

Hi, I've the same exact issue (No apps found for your version) but I don't have any proxy in my home.
It has direct connection to the internet.
Do you have any idea?

Thanks.

@jearton

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commented Mar 18, 2019

Hi, I've the same exact issue (No apps found for your version) but I don't have any proxy in my home.
It has direct connection to the internet.
Do you have any idea?

Thanks.

You can download the two files in my screenshot above into your local storage. And then modify the endpointUrl in the two class, directly to your local file . Restart, it should works. You can try it out.

@jearton

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commented Mar 18, 2019

server/config/config.sample.php

Line 537 in 1cfa870
'proxy' => '',

It's possible to define a proxy for outgoing connections.

I used my private nexus server to transfer this two files, cached ten days. I didn‘t want to configure a global proxy. If you could only configure these two urls, it would be fine.

@kesselb

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commented Mar 18, 2019

You can't install apps from the store without connectivity. Why adding more complexity here? Sure we could introduce some appstoreProxy. If you don't use the appstore than disable it (there is a option for it in config.php).

Please use this https://github.com/nextcloud/server/issues/new?labels=enhancement%2C+0.+Needs+triage&template=Feature_request.md to create a feature request and describe your case.

Closed this issue because it's not a bug.

@sealionking

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@andrewperry

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commented Sep 2, 2019

This is an issue with the timeout settings on connecting to the appstore as it is happening for me and others who have a server that is directly connected to the appstore but if the https://apps.nextcloud.com server is slow to respond, which other people are reporting it is, then nextcloud is timing out and people are having to hack the timeout.

See https://help.nextcloud.com/t/no-apps-found-for-your-version-nc16/52979/

I upgraded to the latest stable hoping that perhaps even just the timeout value had been increased so I didn't have to go digging for the GitHub post referred to, but it is still happening - which has brought me to here.

This doesn't seem to be the post with the workaround in it for updating the timeout value though....

Please reopen this issue so that nextcloud can cache the file or something for when your server is slow.

You can't install apps from the store without connectivity. Why adding more complexity here? Sure we could introduce some appstoreProxy. If you don't use the appstore than disable it (there is a option for it in config.php).

Please use this https://github.com/nextcloud/server/issues/new?labels=enhancement%2C+0.+Needs+triage&template=Feature_request.md to create a feature request and describe your case.

Closed this issue because it's not a bug.

@andrewperry

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commented Sep 2, 2019

I see that #14926 is the issue where this will hopefully be resolved, so this issue doesn't need reopening.

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